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COVID-19 Information

• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town or city.
• This venue is situated in Belfast.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Central Station.

You are on Opening Times (Contact Centre). Skip to the next section.

Opening Times (Contact Centre)

• Monday 07:00 - 20:00.
• Tuesday 07:00 - 20:00.
• Wednesday 07:00 - 20:00.
• Thursday 07:00 - 20:00.
• Friday 07:00 - 20:00.
• Saturday 08:00 - 18:00.
• Sunday 08:00 - 18:00.

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• Comments View
  • There is a free phone available for the contact centre. The contact centre gives timetable information and enquiries for Fox Bus and Rail.

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Parking

• The venue does not have its own car park.

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• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.

You are on Outside Access (Donegall Quay Entrance). Skip to the next section.

Outside Access (Donegall Quay Entrance)

• There is not level access into the venue.
• The main doors open both ways.
• The doors are double width.
• The doors are heavy.
• The door opening is 160cm (5ft) wide.

You are on Level Change (Donegall Quay Entrance). Skip to the next section.

Level Change (Donegall Quay Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located inside the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• The width of the ramp or slope is 190cm (6ft).
• There are steps to access this area / service.
• There is / are 6 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The steps are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

You are on Outside Access (Prince's Street Entrance). Skip to the next section.

Outside Access (Prince's Street Entrance)

• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 170cm (5ft) wide.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Lighting levels are bright.

You are on Bus Station. Skip to the next section.

Bus Station

• The station is not staffed.
• There is not an office to obtain help (other than the ticket office).
• There is a ticket office / travel centre.
• The ticket office / travel centre is located next to the waiting area. This is the lost and found office however, there are no staff in place to offer physical assistance.
• There are 13 stands / bays.
• Announcements are visual.
• The bus companies operating within this station are translink ulster bus.
• There is a taxi rank at the station.
• The taxi rank is located on Donegal Quay.
• The taxi rank is 4m (4yd 1ft) from the Donegal Quay Entrance.
• Shops and services within the station include a snack shop.
• All key concourse shops and services have level access.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • This accessible toilet is approximately 5m (5yd 1ft) from the accessible entrance.
  • This accessible toilet is located adjacent to the Donegall Quay Entrance.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the Inspector's office.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The dimensions of the accessible toilet are 180cm x 260cm (5ft 11in x 8ft 6in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • The tap type is lever.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 120cm (3ft 11in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 80cm (2ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is fair.
  • The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located adjacent to the Donegall Quay entrance.
  • The female toilets are 5m (16ft 5in) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located adjacent to the Donegall Quay entrance.
  • The male toilets are 5m (16ft 5in) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.
• Comments View
  • There is a separate baby changing room.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A bowl of water cannot be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.