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Laganside Bus Centre

Prince's Street, Belfast, BT1 3FN

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Access Guide

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Opening Times

  • Please contact the venue for details of opening times and opening times do vary depending on timetabling.

Opening Times (Contact Centre)

  • Monday 07:00 - 20:00.
  • Tuesday 07:00 - 20:00.
  • Wednesday 07:00 - 20:00.
  • Thursday 07:00 - 20:00.
  • Friday 07:00 - 20:00.
  • Saturday 08:00 - 18:00.
  • Sunday 08:00 - 18:00.
  • Comments View
    • There is a free phone available for the contact centre. The contact centre gives timetable information and enquiries for Fox Bus and Rail.

Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Belfast.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Central Station.

Parking

  • The venue does not have its own car park.

Outside Access (Donegall Quay Entrance)

  • There is not level access into the venue.
  • The main doors open both ways.
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 160cm (5ft) wide.

Level Change (Donegall Quay Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located inside the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 190cm (6ft).
  • There are steps to access this area / service.
  • There is / are 6 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Outside Access (Prince's Street Entrance)

  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 170cm (5ft) wide.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Lighting levels are bright.

Bus Station

  • The station is not staffed.
  • There is not an office to obtain help (other than the ticket office).
  • There is a ticket office / travel centre.
  • The ticket office / travel centre is located next to the waiting area. This is the lost and found office however, there are no staff in place to offer physical assistance.
  • There are 13 stands / bays.
  • Announcements are visual.
  • The bus companies operating within this station are translink ulster bus.
  • There is a taxi rank at the station.
  • The taxi rank is located on Donegal Quay.
  • The taxi rank is 4m (4yd 1ft) from the Donegal Quay Entrance.
  • Shops and services within the station include a snack shop.
  • All key concourse shops and services have level access.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is approximately 5m (5yd 1ft) from the accessible entrance.
    • This accessible toilet is located adjacent to the Donegall Quay Entrance.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the Inspector's office.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 180cm x 260cm (5ft 11in x 8ft 6in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 120cm (3ft 11in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.