Access Guide
Opening Times
- Please contact the venue for details of opening times and opening times do vary depending on timetabling.
Opening Times (Contact Centre)
- Monday 07:00 - 20:00.
- Tuesday 07:00 - 20:00.
- Wednesday 07:00 - 20:00.
- Thursday 07:00 - 20:00.
- Friday 07:00 - 20:00.
- Saturday 08:00 - 18:00.
- Sunday 08:00 - 18:00.
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Comments
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- There is a free phone available for the contact centre. The contact centre gives timetable information and enquiries for Fox Bus and Rail.
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Belfast.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Central Station.
Parking
- The venue does not have its own car park.
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are not available.
Outside Access (Donegall Quay Entrance)
- There is not level access into the venue.
- The main doors open both ways.
- The doors are double width.
- The doors are heavy.
- The door opening is 160cm (5ft) wide.
Level Change (Donegall Quay Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located inside the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The width of the ramp or slope is 190cm (6ft).
- There are steps to access this area / service.
- There is / are 6 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
Outside Access (Prince's Street Entrance)
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 170cm (5ft) wide.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Lighting levels are bright.
Bus Station
- The station is not staffed.
- There is not an office to obtain help (other than the ticket office).
- There is a ticket office / travel centre.
- The ticket office / travel centre is located next to the waiting area. This is the lost and found office however, there are no staff in place to offer physical assistance.
- There are 13 stands / bays.
- Announcements are visual.
- The bus companies operating within this station are translink ulster bus.
- There is a taxi rank at the station.
- The taxi rank is located on Donegal Quay.
- The taxi rank is 4m (4yd 1ft) from the Donegal Quay Entrance.
- Shops and services within the station include a snack shop.
- All key concourse shops and services have level access.
Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is for the sole use of disabled people.
- This accessible toilet is approximately 5m (5yd 1ft) from the accessible entrance.
- This accessible toilet is located adjacent to the Donegall Quay Entrance.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the Inspector's office.
- The door opens inwards.
- The door is locked by a locking handle.
- The dimensions of the accessible toilet are 180cm x 260cm (5ft 11in x 8ft 6in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- The tap type is lever.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 120cm (3ft 11in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is fair.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located adjacent to the Donegall Quay entrance.
- The female toilets are 5m (16ft 5in) from the accessible entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located adjacent to the Donegall Quay entrance.
- The male toilets are 5m (16ft 5in) from the accessible entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
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Comments
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- There is a separate baby changing room.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.