You are on Introduction. Skip to the next section.

Introduction

• The venue is located with the Lagan Valley Regional Park.

You are on Opening Times (Venue). Skip to the next section.

Opening Times (Venue)

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday 09:00 - 17:00.
• Sunday 09:00 - 17:00.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Balmoral.
• There is not a tram stop within 150m (164yds) of the venue.

You are on Parking (Shaws Bridge Sports Academy). Skip to the next section.

Parking (Shaws Bridge Sports Academy)

• The venue does have its own car park.
• Parking is free for all users.

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• Venue Car Park View
  • The car park is located at the front of the sports academy.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 500cm x 400cm (16ft 5in x 13ft 1in).
  • The nearest Blue Badge bay is 31m (33yd 2ft) from the Lock Keepers Cottage grounds entrance.
  • The furthest Blue Badge bay is 36m (39yd 1ft) from the Lock Keepers Cottage grounds entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.

You are on Outside Access (Lock Keepers Cottage Grounds Entrance). Skip to the next section.

Outside Access (Lock Keepers Cottage Grounds Entrance)

• This information is for the entrance located in the car park.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 120cm (3ft 11in).

You are on Level Change (Lock Keepers Cottage Grounds Entrance). Skip to the next section.

Level Change (Lock Keepers Cottage Grounds Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.
• The ramp/slope is easy.

You are on Parks and Gardens (Park Grounds). Skip to the next section.

Parks and Gardens (Park Grounds)

• The park or garden does have footpaths.
• The path(s) has a / have tarmac and concrete surface(s).
• The majority of the path(s) is / are wide enough for wheelchair users.
• There are easy and moderate slopes on the paths.
• There are bench seats situated along the paths for people to rest.

You are on Outside Access (Cottage Entrance). Skip to the next section.

Outside Access (Cottage Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 84cm (2ft 9in).

You are on Level Change (Cottage Entrance). Skip to the next section.

Level Change (Cottage Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.
• The ramp/slope is easy.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 2 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does not bypass the step(s).

You are on Inside Access (Cottage). Skip to the next section.

Inside Access (Cottage)

• There is level access to the service(s).
• There is not a hearing assistance system.
• The lighting levels are medium.

You are on Outside Access (Industry Barge Entrance). Skip to the next section.

Outside Access (Industry Barge Entrance)

• This information is for the entrance located to the right, along the footpath before you enter the park grounds.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double (with one leaf locked).
• The door(s) is / are heavy.
• The width of the door opening is 180cm (5ft 11in).

You are on Level Change (Industry Barge Entrance). Skip to the next section.

Level Change (Industry Barge Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.
• The ramp/slope is easy.

You are on Outside Access (Barge Entrance). Skip to the next section.

Outside Access (Barge Entrance)

• This information is for the entrance located on the barge.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 90cm (2ft 11in).

You are on Level Change (Barge Entrance). Skip to the next section.

Level Change (Barge Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is easy.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 92cm (3ft).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located immediately beyond the entrance.
• There is/are 10 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does not bypass the step(s).
• There is a lift to access this area/service.
• The lift does bypass the step(s).
• The lift does not bypass the ramp/slope.

You are on Lift (Barge). Skip to the next section.

Lift (Barge)

• There is a lift for public use.
• The lift is located beyond the barge entrance.
• The lift is a chair stair lift.
• The lift is approximately 1m (3ft 3in) from the barge entrance.
• Staff do need to be notified for use of the lift.
• The lighting level in the lift is medium.

You are on Inside Access (Barge). Skip to the next section.

Inside Access (Barge)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• The lighting levels are medium.

You are on Outside Access (Visitor Centre Entrance). Skip to the next section.

Outside Access (Visitor Centre Entrance)

• This information is for the entrance located at the front of the visitors centre.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 93cm (3ft 1in).

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• Second set of doors View
  • There is a small raised threshold in the doorway.

You are on Level Change (Vistor Centre Entrance). Skip to the next section.

Level Change (Vistor Centre Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.
• The ramp/slope is easy.

You are on Outside Access (Lock Keepers Inn Entrance). Skip to the next section.

Outside Access (Lock Keepers Inn Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 160cm (5ft 3in).

You are on Reception (Visitor Centre). Skip to the next section.

Reception (Visitor Centre)

• The desk/counter is 10m (10yd 2ft) from the vistor centre entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are bright.
• There is not a hearing assistance system.

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• Comments View
  • The visitor centre office is straight ahead in the foyer area of the visitor centre.

You are on Inside Access (Visitor Centre and Lock Keepers Inn). Skip to the next section.

Inside Access (Visitor Centre and Lock Keepers Inn)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are bright.

You are on Eating and Drinking (Lock Keepers Inn). Skip to the next section.

Eating and Drinking (Lock Keepers Inn)

• The following information is for the cafe.
• The cafe is located in the visitor centre.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the Lock Keepers Inn entrance.
• The standard height for tables is 74cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Accessible Toilet (Visitor Centre). Skip to the next section.

Accessible Toilet (Visitor Centre)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 11m (12yd 1in) from the visitor centre entrance.
  • This accessible toilet is located in the foyer area of the visitor centre.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from reception.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 159cm x 227cm (5ft 3in x 7ft 5in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 83cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 120cm (3ft 11in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Accessible Toilet (Lock Keepers Inn). Skip to the next section.

Accessible Toilet (Lock Keepers Inn)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 13m (14yd 8in) from the visitor centre entrance.
  • This accessible toilet is located in the foyer area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from the cafe counter.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 159cm x 227cm (5ft 3in x 7ft 5in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 83cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste and sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 120cm (3ft 11in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 86cm (2ft 10in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located in the visitor centre foyer.
  • The female toilet(s) is/are approximately 5m (5yd 1ft) from the visitor centre entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located in the visitor centre foyer.
  • The male toilet(s) is/are approximately 7m (7yd 1ft) from the visitor centre entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.