- AccessAble are aware that there have been changes to this Access Guide, which includes the information of a refurbishment. Our surveyors will revisit the venue to update the information as soon as possible, subject to Government restrictions.
- The venue is situated within the centre of the city.
- This venue is situated in Belfast.
- The venue is in a pedestrian area.
- The venue is not situated on a road which has a steep gradient.
- The venue is in a shopping mall.
- Monday 11:30 - 20:00.
- Tuesday 11:30 - 20:00.
- Wednesday 11:30 - 21:00.
- Thursday 11:30 - 21:00.
- Friday 11:30 - 21:00.
- Saturday 11:00 - 22:00.
- Sunday 11:30 - 20:00.
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park type is multi storey.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 380cm x 610cm (12ft 6in x 20ft).
- The nearest Blue Badge bay is 15m (16yd 1ft) from the car park entrance.
- The furthest Blue Badge bay is 37m (40yd 1ft) from the car park entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is concrete.
- There is a dropped kerb between the car park and the venue.
- There is not a road to cross between the car park and the entrance.
- The car park does have a height restriction barrier.
- The maximum height is 210cm (6ft 11in).
On Street Parking and Drop-off Details.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located on level 1 of Victoria Square.
- There is level access into the venue.
- Level access is via lift.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 180cm (5ft 11in) wide.
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the restaurant.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Eating and Drinking
- The following information is for the restaurant.
- Full table service is available.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the main entrance.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- The distance between the floor and the highest table is 98cm (3ft 3in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is pizza's and salad.
- There are accessible toilet facilities within this venue.
Location and Access
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
- This accessible toilet is located to the rear of the restaurant.
- There is level access to this accessible toilet.
Features and Dimensions
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 82cm (2ft 8in).
- The door is heavy.
- The dimensions of the accessible toilet are 480cm x 135cm (15ft 9in x 4ft 5in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
Position of Fixtures
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 107cm (3ft 6in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 105cm (3ft 5in).
- There is not a wash basin.
Colour Contrast and Lighting
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
- The baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 74cm (2ft 5in).
- Inside the venue, there is level access to the baby change facility.
Availability and Location of Standard Toilets
- Standard toilets are available.
Access to Standard Female and Male Toilet(s)
- The female and male toilets are located at the rear of the restaurant.
- The female and male toilets are 29m (32yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
- The photograph shows the standard female toilet.
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.