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Social Security Agency Benefit Shop

Castle Court, Royal Avenue, Belfast, BT1 1DF

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Access Guide

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Location (x)

  • The nearest National Rail station is Great Victoria Street.

Opening Times (x)

  • Monday 09:00 - 16:30.
  • Tuesday 09:00 - 16:30.
  • Wednesday 09:00 - 16:30.
  • Thursday 10:00 - 16:30.
  • Friday 09:00 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Parking (x)

  • The venue does not have its own car park.

Outside Access (x Main Entrance)

  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 210cm (6ft 11in).

Reception (x)

  • The desk/counter is 3m (3yd 10in) from the front entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access (x)

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • The lighting levels are good.

Accessible Toilet (x)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is approximately 2m (2yd 7in) from the accessible entrance.
    • This accessible toilet is located adjacent to reception.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 235cm x 200cm (7ft 9in x 6ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 165cm (5ft 5in).
    • The tap type is push.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • Wall mounted and drop down rails are available.

Additional Info (x)

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.

Location

Opening Times

Parking

Outside Access

Reception

Inside Access

Accessible Toilet

Additional Info