Access Guide
Location
- The venue is situated outside the centre of the town or city.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Yorkgate Station.
COVID-19 Information
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- There is/are 9 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 280cm x 400cm (9ft 2in x 13ft 1in).
- The nearest Blue Badge bay is 35m (38yd 10in) from the main accessible entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is a designated drop off point.
- The drop off point is located outside the main entrance.
-
Comments
View
- The car park is 35m from the venue's entrance.
Outside Access (Departures)
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 180cm (5ft 11in) wide.
Reception
- The reception desk is 6m (19ft 8in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- Lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is not level access to the service.
- Lighting levels are bright.
Level Change (Inside Access)
- The walkway to the ship from the departure lounge on the 1st floor is situated on a moderate ramp.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G - 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.
Lift
- There is a lift for public use.
- The lift is located in the security area.
- The lift is a standard lift.
- The floors which are accessible by this lift are G - 1.
- Staff do not need to be notified for use of the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Accessible Toilet
- Accessible toilet facilities are available.
-
Location and Access
View
- This accessible toilet is approximately 3m (3yd 10in) from the accessible entrance.
- This accessible toilet is located next to the ticket desk.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The dimensions of the accessible toilet are 170cm x 230cm (5ft 7in x 7ft 7in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- The tap type is lever.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
-
Colour Contrast and Lighting
View
- The contrast between the walls and floor is good.
- The lighting levels are bright.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
-
Comments
View
- Wall mounted and drop down rails are available.
- There are baby changing facilities in the accessible toilet.
- There are also accessible and standard toilets available in the departure lounge.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located next to the ticket desk.
- The female toilet(s) is/are approximately 3m (3yd 10in) from the accessible entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are bright.
-
Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located next to the ticket desk.
- The male toilet(s) is/are approximately 10m (10yd 2ft) from the accessible entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are bright.
-
Comments
View
- There are also adapted and standard toilets available in the departure lounge.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not generally on duty.