You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town or city.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Yorkgate Station.

You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

Collapse all Expand all

• Venue Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • The patron does not have to cross a road.
• Comments View
  • The car park is 35m from the venue's entrance.
  • The convenient dropoff point is located outside the main entrance
  • .

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

Collapse all Expand all

• Venue Car Park View
  • There are 9 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 280cm x 400cm (9ft 2in x 13ft 1in).
  • The nearest designated bay is 35m (38yd) from the main accessible entrance.
  • The car park surface is tarmac.
  • The car park does not have a height restriction barrier.

You are on Outside Access (Departures). Skip to the next section.

Outside Access (Departures)

• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 180cm (5ft 11in) wide.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 6m (19ft 8in) from the front entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• Lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• Lighting levels are bright.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• The walkway to the ship from the departure lounge on the 1st floor is situated on a moderate ramp.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G - 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the security area.
• The lift is a standard lift.
• The floors which are accessible by this lift are G - 1.
• Staff do not need to be notified for use of the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The lift controls do have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is approximately 3m (3yd 10in) from the accessible entrance.
  • This accessible toilet is located next to the ticket desk.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The dimensions of the accessible toilet are 170cm x 230cm (5ft 7in x 7ft 7in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • The tap type is lever.
  • The emergency pull cord alarm is not fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 75cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
• Comments View
  • Wall mounted and drop down rails are available.
  • There are baby changing facilities in the accessible toilet.
  • There are also accessible and standard toilets available in the departure lounge.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located next to the ticket desk.
  • The female toilet(s) is/are approximately 3m (3yd 10in) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located next to the ticket desk.
  • The male toilet(s) is/are approximately 10m (10yd 2ft) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are bright.
• Comments View
  • There are also adapted and standard toilets available in the departure lounge.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A member of staff trained in BSL skills is not generally on duty.