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Volunteer Now

The Skainos Square, 239 Newtownards Road, Belfast, BT4 1AF

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Access Guide

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Introduction

  • Volunteer Now is located on the first floor of Skainos Square building.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Titanic Quarter.

COVID-19 Information

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the rear of Skainos Square.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 370cm x 580cm (12ft 2in x 19ft).
    • The nearest Blue Badge bay is 22m (24yd 2in) from the rear entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Skainos Square Front Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 80cm from floor level.
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 90cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Outside Access (Skainos Square Rear Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the venue.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 80cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception (Skainos Square)

  • The desk/counter is 9m (9yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access (Skainos Square)

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1 and 2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located to the left of the reception foyer.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1 and 2.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 8m (8yd 2ft) from the Skainos Square front entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Entrance (Volunteer Now Entrance)

  • This information is for the entrance located on the first floor, to the right when exiting the lift.
  • Entrance View
    • There is step-free access at this entrance, via lift.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 140cm (4ft 7in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 90cm.

Inside Access (Volunteer Now)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are not allowed in public parts of the venue.
  • The lighting levels are medium.

Accessible Toilet (Skainos Square - First Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is written text and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 6m (6yd 1ft) from the lift.
    • The accessible toilet is located on the first floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 152cm x 224cm (4ft 12in x 7ft 4in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 84cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.

Standard Toilet(s) (Skainos Square - First Floor)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is not normally on duty.