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Yorkgate Station

303 York Street, Belfast, BT15 1JA

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Access Guide

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Introduction

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Belfast.
  • The venue is not situated on a road which has a steep gradient.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Whitla Car Park.
    • The car park is located to the left as you face the station.
    • There is not a/are not Blue Badge parking bay(s) available within the car park.
  • Comments View
    • There is a convenient drop off point located in the car park.
    • The station car park is situated in front of the station off York Street.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.
  • Ramp/Slope View
    • The ramp/slope is located to the left of the building, leading up to the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the building.
    • There is/are 40+ step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 18cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.

Counter

  • The counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is a touchscreen.
  • The touch screen is at a suitable height for a wheelchair user.
  • There is not a bell to attract attention.
  • There is not sufficient space to write or sign documents on the counter.
  • The height of the counter is 78cm (2ft 7in).
  • There is not a lowered section.
  • There is not a hearing assistance system.
  • Lighting levels are good.
  • Comments View
    • There is a counter here, although this station is currently unmanned.
    • There is an iLink automatic ticket machine to purchase tickets prior to travel, which is located at the gate to access the platforms. The height range for the iLink machine is between 90cm and 120cm.

Inside Access

  • There is level access to the service(s).
  • The lighting levels are good.
  • Comments View
    • There is an overhead walkway, accessed via a lift or steps. This walkway is used for access between both platforms.

Train Station

  • The station is not staffed.
  • There is not an office to obtain help.
  • There is not a ticket office.
  • The train companies operating from within this station are NI Railways.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) which has/have level access is / are 2.
  • The platform(s) accessed by lift is / are 1.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1, 2.
  • Additional Station Information View
    • Announcements on platforms are audio.
    • Wider ticket barriers are not available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1,2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • Platforms 1 & 2 are accessible to a wheelchair user.

Train Station Platform (1)

  • This information is for platform(s) 1.
  • The platform(s) accessed by lift is / are 1.
  • Comments View
    • There is level access to the platform(s). Access to the platform(s) is via lift.
    • The nearest accessible toilet is located in the station building.

Train Station Platform (2)

  • This information is for platform(s) 2.
  • The platform(s) which has/have level access is / are 2.
  • Comments View
    • There is level access to the platform.
    • The nearest accessible toilet is located in the station building.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G - 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.

Lift (Station Concourse)

  • There is a lift for public use.
  • The lift is located in the ticket office.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G - 1.
  • There are manual, double doors which may be difficult to open to on the first floor.
  • The lift is approximately 6m (6yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is good.

Lift (Platform 1)

  • There is a lift for public use.
  • The lift is located on the platform.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G - 1.
  • Wall mounted information boards are not provided at lift landings.
  • There are manual, double doors which may be difficult to open to access the lift lobby on the first floor.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is good.

Entrance (Overhead Walkway)

  • This information is for the entrance located to your left as you exit the lift in the station building.
  • Entrance View
    • There is step-free access at this entrance, via lift.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 168cm.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 2m (2yd 7in) from the main entrance.
    • This accessible toilet is located on the station concourse.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 81cm (2ft 8in).
    • The dimensions of the accessible toilet are 152cm x 168cm (4ft 12in x 5ft 6in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 81cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 122cm (4ft).
    • There is not a towel dispenser.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located in the station building.
    • The female toilet(s) is/are approximately 3m (3yd 10in) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels in the female toilets are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located in the station building.
    • The male toilet(s) is/are approximately 6m (6yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels in the male toilets are good.

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.