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Yorkgate Station

303 York Street, Belfast, BT15 1JA

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Access Guide

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Introduction

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Belfast.
  • The venue is not situated on a road which has a steep gradient.

COVID-19 Information

Parking

  • The venue does have its own car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • There is not a road to cross between the car park and the entrance.
  • Comments View
    • The convenient dropoff point is located in the car park
    • The car park is situated in front of the station off York Street.

Outside Access (Main Entrance)

  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 90cm (2ft) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on York Street.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 190cm (6ft).
  • There are steps to access this area / service.
  • There is / are 15+ step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.

Reception

  • The reception desk is 4m (4yd 14in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • Lighting levels are bright.
  • Comments View
    • There is a walkway over the station accessed via lift or steps as detailed in the lifts and other floors sections. This walkway is used for access between both platforms.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The train companies operating from within this station are NI Railways.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.

Train Station Platform (1)

  • There is level access to the platform(s).
  • Access to the platform(s) is via lift.
  • There is not an accessible toilet.

Train Station Platform (2)

  • There is level access to the platform(s).
  • Access to the platform(s) is via lift.
  • There is not an accessible toilet.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G - 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift (Platform 1)

  • There is a lift for public use.
  • The lift is located on the platform.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G - 1.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is bright.

Lift (Platform 2)

  • There is a lift for public use.
  • The lift is located in the ticket office.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G - 1.
  • The lift is 6m (19ft 8in) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is approximately 2m (2yd 7in) from the accessible entrance.
    • This accessible toilet is located in the ticket office.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 150cm x 170cm (4ft 11in x 5ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm (2ft 4in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 120cm (3ft 11in).
    • There is not a towel dispenser.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not generally on duty.