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Departure Gate - 18

Belfast International Airport, Airport Road, Belfast, BT29 4AB

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Access Guide

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Getting Help and Assistance

  • To book and obtain special assistance and for information please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Team members receive deaf awareness training.
  • There is not a member of staff trained in Irish Sign Language.
  • The alternative formats documents can be provided in include; Braille.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located landside or airside as directed by the Special Assistance Team.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include ceiling track hoists, wheelchairs, shower chairs, hoist slings and mobile hoists.
  • To obtain mobility aids please contact the Special Assistance team in the Check-in Hall.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The place of safety is located in the International Departures corridor.
  • For information about the Belfast International Airport Special Assistance Services please click here (opens in new tab).

Departure Lounge

Access To (Departure Gate 18)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located just after you enter.
    • The floors which are accessible by stairs are 1 (Departure Lounge) and 0 (Departure Gates).
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • The lighting levels at the steps are good.
  • Lift View
    • There is a lift for public use.
    • The lift is located just off the Departure Lounge, via a staff corridor.
    • The lift is a standard lift.
    • A member of staff needs to be notified for use of the lift.
    • The floors which are accessible by this lift are 1 (Departure Lounge) and 0 (Departure Gates).
    • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
    • Lift doors do contrast visually with lift lobby walls.
    • The external controls for the lift are within 90cm - 110cm from the floor.
    • The colour contrast between the external lift controls and the control plate is good.
    • The colour contrast between the external lift control plate and the wall is good.
    • The clear door width of the lift is 110cm (3ft 7in).
    • The dimensions of the lift are 165cm x 165cm (5ft 5in x 5ft 5in).
    • There are no separate entry and exit doors in the lift.
    • There is not a mirror to aid reversing out of the lift.
    • The lift does not have a visual floor indicator.
    • The lift does not have an audible announcer.
    • There is not a hearing loop system.
    • The lift does have Braille markings.
    • The lift does have tactile markings.
    • The lighting levels in the lift are good.

Departure Gates (18)

  • Departure Gates Waiting Area View
    • The departure gate(s) in this area is/are gate(s) 18.
    • There is seating available at the departure gate(s).
    • There is a mixture of seating with and without armrests.
    • There is designated seating available for people with reduced mobility.
    • The type of flooring in the departure gate(s) is vinyl.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
  • Departure Gate Details View
    • There is clear signage to the departure gate(s).
    • A documentation check desk is available at gate(s) 18.
    • The height of the documentation check desk(s) is high (95cm - 110cm).
    • There is a single, permanently held open door with an opening width of 75cm+ for access to the airbridge/tarmac.
    • There is step free access to departure gate(s) 18.
  • Boarding View
    • There is step free access to the aircraft via the tarmac from departure gate(s) 18.
    • There is not an Ambulift available.
    • The accessibility of the individual aircraft varies depending on the provider. Please contact your airline company prior to booking for more information.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.
  • The nearest accessible toilet(s) is/are located in the Departures Lounge.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located in the Departures Lounge.

Departure Gates to the Aircraft

  • There is step-free access from the departure gates to the aircraft.
  • A member of the special assistance team can provide assistance for passengers with restricted mobility to the aircraft.
  • Where aircrafts are parked at a distance from the departure gate, transfer may be made by minibus with a steep ramp access at the rear. The width of the ramp is 80cm.
  • Entry to the aircraft is either by mobile steps or Ambulift.


  • The clear door width of the lift entrance is 100cm.
  • The dimensions of the lift are 203cm x 100cm (6ft 8in x 3ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is seating available in the Ambulift.
  • The seats do not have armrests.
  • There is a designated space available for wheelchair users.
  • There are 4 wheelchair spaces.
  • Comments View
    • There are 3 Ambulifts that may be used.
    • The information above describes the smallest Ambulift (shown in photographs 1-4).
    • The largest has a 230cm wide x 120 deep lift, with 120cm wide entry gate. There are 3 drop down seats without armrests and space for up to 9 wheelchairs (photographs 5-8 show the largest Ambulift).