Access Guide

Search Access Guide

Related Access Guides (Departure Lounge)

To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
Departure Lounge link (new tab) - click here.

The lift is located to the right of the Gate 18 entrance.
The floors which are accessible by the lift surveyed are 0 (departure gate) and 1 (departure lounge).
The lift does have a recommended turning space (150cm x 150cm) in front of it.
The lift door has a high contrast.
The external lift control buttons have tactile markings and a low colour contrast.
All of the external lift controls are at the recommended height (between 90cm - 120cm).
The lift door opening width is 106cm.
The internal dimensions of the lift are 165cm x 165cm.
The internal lift control buttons have tactile markings and a low colour contrast.
Some of the internal lift controls are at the recommended height (between 90cm - 120cm).
Lighting levels are moderate to good.
Staff assistance is required to use the lift.

The floors which are accessible by stairs are 0 and 1.
There are more than 20 steps, which are clearly marked, with handrails on both sides.
The handrails are easy to grip.
The handrails cover the flight of stairs throughout its length.
The handrails do not extend horizontally beyond the first and last step.
Steps are split with a resting area.
The height of the highest step is 18cm.
Lighting levels are varied.

The departure gate(s) in this area are Departure Gate 18.
There is clear signage to the departure gates.
The height of the documentation check desk is very high (111cm+).
There is step-free access via lift to 18.
There is step free access to the aircraft via the tarmac from 18.
There is an Ambulift available.
The accessibility of the individual aircraft varies depending on the provider. Please contact your airline company prior to booking for more information.
There is step-free access from the departure gates to the aircraft. A member of the special assistance team can provide assistance for passengers with restricted mobility to the aircraft. Entry to the aircraft is either by mobile steps or Ambulift.

The nearest toilet with adaptations is beside the Fed and Watered restaurant, to the right of Departure Gate 18.
There are no toilet facilities at the gate on the lower level.

The nearest standard toilet facilities are beside the Fed and Watered restaurant, to the right of Departure Gate 18.
There are no toilet facilities at the gate on the lower level.

The clear door width of the platform lift used to access the Ambulift is 221cm.
The dimensions of the platform lift used to access the Ambulift are 221cm x 172cm.
There are separate entry and exit doors in the lift.
There is seating available in the Ambulift.
There are chairs without armrests available in the Ambulift.
Seats in the vehicle are reconfigured as required by the Special Assistance team members, to allow access to tie-down points for wheelchairs where necessary.