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Departure Gates - 28 and 29

Belfast International Airport, Airport Road, Belfast, BT29 4AB

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Access Guide

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Related Access Guides (Departure Lounge)

Getting To Departure Gates

Eating and Drinking (The Lagan Bar)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located to the right of gate 21.
    • There is step-free access to the bar.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a bar where drinks can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 112cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 71cm.
    • The distance between the floor and the underside of the highest dining table is 72cm.
    • The standard height for the underside of dining tables is 74cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are coffee tables.
    • The type of flooring in this area is carpet.
    • The lighting levels are moderate to good.
    • Lighting levels may be lower in the evening.

Lift

  • The lift is located on the route to gates 28 and 29.
  • The floors which are accessible by the lift surveyed are 0 and 1.
  • The lift does not have a recommended turning space (150cm x 150cm) in front of it.
  • The lift door has a high contrast.
  • The external lift control buttons have a high colour contrast.
  • All of the external lift controls are at the recommended height (between 90cm - 120cm).
  • The lift door opening width is 89cm.
  • The internal dimensions of the lift are 107cm x 143cm.
  • The internal lift control buttons have tactile markings, Braille markings and a high colour contrast.
  • The majority of the internal controls are at the recommended height (between 90cm - 120cm).
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels are moderate to good.
  • This lift requires staff assistance for usage.

Stairs

  • The floors which are accessible by stairs are the ground floor and level 1.
  • There are more than 20 steps, which are clearly marked, with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • Steps are split with a resting area.
  • The height of the highest step is 18cm.
  • Lighting levels are moderate to good.

Departure Gates

  • The departure gate(s) in this area are 28 and 29.
  • There is clear signage to the departure gates.
  • The height of the documentation check desk is very high (111cm+).
  • There is a lowered section of the documentation check desk available at 28 and 29.
  • There is a clear knee recess beneath the low section of the documentation check desk at 28 and 29.
  • There is step-free access to 28 and 29.
  • There is step free access (via lift) to the aircraft via the tarmac from 28 and 29.
  • There is ramped/sloped access to the aircraft via the tarmac from 28 and 29.
  • There is an Ambulift available.
  • The accessibility of the individual aircraft varies depending on the provider. Please contact your airline company prior to booking for more information.
  • There is step-free access from the departure gates to the aircraft. A member of the special assistance team can provide assistance for passengers with restricted mobility to the aircraft. Entry to the aircraft is either by mobile steps or Ambulift.

Ramp / Slope

  • The ramp is located at the end of gates 28 and 29.
  • The ramp is used to access the tarmac.
  • The slight ramp is over 150cm wide, with handrails on both sides.
  • Lighting levels are varied.
  • There are slight ramps along the corridors from Departure Gates 28 and 29, on the way to boarding the plane.

Toilet with Adaptations (Left Hand Transfer)

  • This toilet is located between gates 21 to 26.
  • There is step-free level access into the toilet.
  • There is tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door to enter opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the toilet door opening is 85cm.
  • The door has a lever twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door with a high colour contrast.
  • The dimensions of the cubicle are 149cm x 198cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the left of the seat but it is obstructed.
  • The lateral transfer space is 84cm (from the side of the toilet pan to the wall).
  • There is a lever flush on the non transfer side.
  • There is a horizontal grab rail on the non transfer side.
  • The horizontal grab rail has a low colour contrast with the surrounding walls.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low colour contrast with the surrounding walls.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low colour contrast with the surrounding walls.
  • The toilet seat is 46cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 116cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin tap type is lever mixer.
  • The vertical grab rail is on the left of the wash basin as you look at it.
  • The vertical grab rail has a low colour contrast with the surrounding walls.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium colour contrast.
  • The soap dispenser is 98cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 121cm from the floor.
  • There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are two coat hooks.
  • The coat hooks are 118cm and 166cm from the floor.
  • There is a high colour contrast between the walls and floor.
  • Lighting levels are moderate to good.

Standard Toilet

  • The male and female standard toilets were surveyed.
  • This toilet is located between gates 21 to 26.
  • There is step-free level access into the toilet.
  • The door to enter opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 76cm.
  • Internally the door has a high colour contrast.
  • The width of the widest cubicle door opening is 60cm.
  • The wash basin tap type is push.
  • There are hand dryers.
  • Lighting levels are moderate to good.

Ambulift

  • The clear door width of the platform lift used to access the Ambulift is 221cm.
  • The dimensions of the platform lift used to access the Ambulift are 221cm x 172cm.
  • There are separate entry and exit doors in the lift.
  • There is seating available in the Ambulift.
  • There are chairs without armrests available in the Ambulift.
  • Seats in the vehicle are reconfigured as required by the Special Assistance team members, to allow access to tie-down points for wheelchairs where necessary.