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Long Stay Car Park

Belfast International Airport, Airport Road, Belfast, BT29 4AB

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Access Guide

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COVID-19 Information

  • The terminal remains open for passenger operations as normal.
  • The Special Assistance desk is open for all inbound and outbound flights.
  • At least one airside catering unit will be open for all outbound flights.
  • Vending machines and water fountains are available 24/7.
  • The Park and Fly car park (off-site) has been temporarily closed.
  • Parts of the Main Stay and Long Stay Car Parks have also been closed, however all Blue Badge parking remains fully accessible as normal.
  • The majority of Blue Badge spaces are in the Short Stay Car Park, directly outside the terminal building and access to the Assistance Points are unaffected.
  • An external queueing system has been set up under the canopy which runs along the front of the terminal building. This queuing system is in place should room not be available within the terminal itself.
  • The front of the terminal building is served by four entrance / exit doors.
  • As part of a system to segregate arriving and departing passengers, all departing passengers must enter the building via the West Check In Entrance only.
  • The East Check In Entrance has been closed.
  • Both doors to/ from Arrivals remain in use for passengers/ family and friends to make their way to/ from the Arrivals Hall.
  • Sanitising units and queueing systems have been placed so that they have no impact on manoeuvring space.
  • There are numerous hand sanitising stations in situ around the terminal building. They are placed at all entrance and exit points as well as both before and after contact points, such as pre and post security.
  • All departure gate areas have sanitising units installed and in common / seating areas throughout the departures concourse.
  • All retailers and catering outlets also have sanitising units at their entrances.
  • Seating within the terminal building has been rearranged to support social distancing.
  • New queue systems are also in place to support distancing at main gate areas.
  • Catering outlets will have a maximum number of customers at any one time - all tables are spaced to support social distancing measures.
  • There is a one way system in place for departures whereby all departing passengers must enter the building via the West Check In Entrance.
  • From there they can access Check In, Departures and also proceed to the Arrivals Hall / Exit.
  • Arriving Passengers however cannot enter the Departures area without exiting the terminal first.
  • Signage is in place to advise that only one group is permitted in a lift at a time and some areas of the terminal are "Keep Right" or "Keep Left", including some staircases.
  • All one way or one side directions are clearly indicated by way of new signage.
  • Floor markings are in place in all queue areas throughout the terminal and in areas where passengers may congregate such as baggage belts and security loading areas.
  • Signage is in place throughout the terminal on walls, on Flight Information Display Screens and announcements are made via the tannoy system.
  • Directional arrows have also been placed on the floor to support passenger flow.
  • All desks and contact points in the terminal have perspex screens installed including Check In, Departure Gates, Special Assistance desk, Retailers, Car Hire and Passport Control.
  • Two toilet facilities have been temporarily closed - The Lagan Bar and Gate 26. Alternative toilet facilities are located a short distance away. This has no impact on PRM toilet facilities which all remain in use.
  • The Changing Places facility at Gate 18 / The Northern Quarter, remains fully open and operational with an enhanced cleaning schedule.
  • Family rooms and any passenger shower facilities remain open as normal.
  • All staff in the terminal, irrespective of their employer or role are responsible for supporting Covid-19 measures in place.
  • A member of staff will be at the terminal entrance at busy periods to assist.
  • Face masks are mandatory within the terminal building.
  • Anyone who cannot wear a face mask could be asked to provide a medical note for this by their airline/ airline representative or denied the right to fly.
  • We recommend advising your airline at the time of booking of any condition that would mean you cannot wear a mask.
  • Face masks and hygiene kits are available to purchase in a vending machine in the Check In Hall.
  • All Staff in the airport will be wearing face coverings at all times, unless behind a protective screen.
  • An enhanced cleaning regime is in place to include; greater emphasis on contact points such as lift buttons and door handles, all trollies and wheelchairs are sanitised after every use, all surfaces "fogged" with a 72 hour disinfectant spray, all security trays sanitised after use.
  • The airport fully supports the installation and use of the "Stop Covid NI" track and trace app.
  • For more information around COVID-19 and the measure put in place by the airport please click here.

Getting Help and Assistance

  • To book and obtain special assistance and for information please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Team members receive deaf awareness training.
  • There is not a member of staff trained in Irish Sign Language.
  • The alternative formats documents can be provided in include; Braille.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located landside or airside as directed by the Special Assistance Team.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include ceiling track hoists, wheelchairs, shower chairs, hoist slings and mobile hoists.
  • To obtain mobility aids please contact the Special Assistance team in the Check-in Hall.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The place of safety is located in the International Departures corridor.
  • For information about the Belfast International Airport Special Assistance Services please click here (opens in new tab).

Getting Here

Airport Parking

  • Parking View
    • The car park is located to the right as you enter the airport behind the Maldron Hotel.
    • The car park type is open air/surface.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 450cm (14ft 9in).
    • The car park does have a barrier control system at the entrance.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 480cm x 600cm (15ft 9in x 19ft 8in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • There are not help points available within the car park.
  • Paying and Booking View
    • There are parking charges for the car park.
    • Parking is free for pick up and drop off.
    • Parking is free for 15 minutes.
    • Payment signs are provided.
    • Payment signs are located at the entrance to the car park, at the payment machines in the car park, throughout the car park and at the payment machines in the building.
    • Payment signs are clearly presented.
    • Payment machines are located inside the building and at the front of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • For information about booking airport parking please click here.
    • If parking has not been pre booked payment is due when exiting the car park.
  • Exiting the Car Park View

Bus Transfer to Terminal (Long Stay Car Park)

  • There is a bus service available that runs between the car park and the terminal(s).
  • Bus Stop(s) View
    • There are two bus stop shelters with dropped kerb access located in Zone E Row 10 and Zone F Row 10.
      There is no seating but space for wheelchairs.
      The call system is out of action.
      A notice asks passengers to telephone 028 9448 4852/51 to call for the bus.
  • Access View
    • There is level access from the Blue Badge bays to the bus stops via dropped kerbs with tactile paving.
    • There is ramped access to all of the bus stops.
    • All bus stops have step-free access with dropped kerbs, via the bus's tailgate lift.
  • Bus Details View
    • The bus does have a ramp available.
    • The buses will either have a ramp available, a lift available, or will be able to lower to kerb level.
    • There is a designated space available for wheelchair users.
    • The minibus has a tailgate lift 76cm wide by 110cm deep.

Route from Long Stay Car Park to Check-in Hall Main Entrance

  • The distance from the nearest Blue Badge Bay in the Long Stay car park to Check-in Hall main entrance is approximately 300m (5/6 minute walk).
  • From the vehicle make your way to the main entrance.
  • Take the passenger footpath to the right of the car park entrance (shown in photograph 1) to the road.
  • Bear right and cross the entry road to the car hire lot via the zebra crossing (shown in photograph 2).
  • There are dropped kerbs with tactile paving to each pavement (shown in photograph 3).
  • Bear left and follow the path round to the right and continue down the pavement (shown in photograph 4) toward the terminal keeping the high metal chain link fence on your right.
  • Continue to the exit road from the car hire lot. Bear right and cross via the faded zebra crossing (shown in photograph 5).
  • Continue along the path and through the bollards (shown in photograph 6).
  • The minimum width between the bollards is 119cm.
  • Continue to the terminal building and enter via the Main Entrance (shown in photograph 7).

Check-in Hall