Access Guide
Introduction
- Services / facilities within the building include a large indoor and outdoor tennis facility in the King's Heath area of Birmingham which is open to everyone with no membership required.
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Comments
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- Whether you play tennis to improve, socialise, keep fit or compete, the centre has something for you. Simply book a court to play with friends or join in the social tennis sessions. Keep fit in the gym, studio cycling, walking and running groups or try one of our Cardio Tennis sessions, or if you're looking to up your game join one of our many adult and junior coaching lessons.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Billesley.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Hall Green Rail.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There are 3 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 360cm x 520cm (11ft 10in x 17ft 1in).
- The nearest designated bay is 18m (20yd) from the main entrance.
- The furthest designated bay is 22m (24yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located beside the venue.
- There is not a dropped kerb from the drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 130cm (4ft 3in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 130cm (4ft 3in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the main entrance.
- The ramp or slope is permanent.
Reception
- The reception desk is 3m (9ft 10in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk has a lowered section.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are not trained to use system.
Inside Access
- There is level access to the service.
- This venue does play background music.
- Music is played in the gym.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are varied.
Lift
- There is a lift for public use.
- The lift is located at the centre of the venue.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is 15m (16yd) from main entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 80cm x 100cm (2ft 7in x 3ft 3in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift controls do not have Braille markings.
- The lift controls do not have tactile markings.
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Comments
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- The lift leads to a viewing area.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located at the rear of the venue.
- The fitness suite is 17m (19yd) from the main entrance.
- There is not step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open automatically.
- The opening is 130cm wide.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- A portable hearing loop is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Level Change (Fitness Suite)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance door.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The width of the ramp or slope is 130cm (4ft 3in).
Standard Changing Room
- There are standard changing rooms available.
- The standard changing room is 5m (16ft 5in) from the main entrance.
- The standard changing room is 3m (9ft 10in) from the reception desk.
- The standard changing room is 12m (13yd) from the fitness suite.
- The standard changing rooms are located at the centre of the venue.
- There is level access to the standard changing rooms.
Standard Shower
- There are standard level access shower facilities available.
- The showers are located in the standard changing room.
- There is level access to the services from the shower facilities.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is Braille and pictorial signage on or near the toilet door.
- The accessible toilet is 6m (6yd 1ft) from the main entrance.
- The accessible toilet is located at the front of the reception desk.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 148cm x 197cm (4ft 10in x 6ft 6in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 65cm (2ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The hand dryer is 106cm (3ft 6in) high.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 116cm (3ft 10in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 80cm (2ft 7in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located in front of the reception desk.
- The female and male toilets are 6m (19ft 8in) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located outside the venue.
- A member of staff trained in BSL skills is not generally on duty.