You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include accommodation, conference facilities, a gym, restaurant and bar.
• Related link Clayton Hotel.
• Https://www.accessable.co.uk/birmingham-city-council/access-guides/clayton-hotel

You are on Opening Times (Hotel). Skip to the next section.

Opening Times (Hotel)

• The venue is open 24hrs.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Birmingham Moor Street.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is High Street NCP.
  • The car park is located on Moor Street Queensway, opposite the hotel.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located on Masshouse Lane to the side of the hotel.
• Comments View
  • The hotel has an arrangement for parking at Selfridge's Moor Street Car Park and it is 350m away.
    
  • The Selfridge's Car Park is open 06:45-22:00 Monday to Friday and 09:00-20:00 at weekends and charges are £14.00 at exit at the time of survey.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the hotel.
  • There is step-free access at this entrance.
  • The height of the bell/buzzer is 110cm (3ft 7in).
  • The main door(s) open(s) automatically (away from you).
  • The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 90cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 110cm.
• Comments View
  • The entrance bell is only required at night.
  • There is an automatic revolving door adjacent to the accessible door.
  • The sections are 260cm wide.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 6m (6yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Other Floors (Reception). Skip to the next section.

Other Floors (Reception)

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• Steps View
  • The floors which are accessible by stairs are 0 and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is not a landing.
  • The lighting levels are bright.

You are on Other Floors (Main). Skip to the next section.

Other Floors (Main)

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• Steps View
  • The floors which are accessible by stairs are 0 ,1, 2, 3, 4, 5, 6 and 7.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift (Main). Skip to the next section.

Lift (Main)

• There is a lift for public use.
• The lift is located in the lift lobby to the left of the reception area at the centre of the building.
• The lift is a standard lift.
• The floors which are accessible by this lift are 0, 1, 2, 3, 4, 5, 6 and 7.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 35m (38yd 10in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 160cm (5ft 3in).
• The dimensions of the lift are 180cm x 180cm (5ft 11in x 5ft 11in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the ground floor, off the lift lobby.
  • The fitness suite is 45m (49yd 8in) from the main entrance.
  • There is step free access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open away from you (push).
  • The doors are single.
  • The doors are heavy.
  • The opening is 105cm wide.
• Fitness Suite (General) View
  • Staff receive no training in assisting disabled people.
  • Equipment suitable for mobility or sensory impaired users includes free weights.
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Room. Skip to the next section.

Room

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• General Information View
  • The Tourist Board rating is 4*.
  • There are 174 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 164 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 10 room(s) which has / have accessible ensuite facilities.
  • There is / are 8 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 12m (13yd 4in) from the lift on the 6th floor.
  • There is level access from an accessible entrance.
  • This is by lift.
  • No accessible rooms are located in a separate building from the main hotel.
• Accessible Room View
  • The room number or room name viewed was 622.
  • The width of the door is 91cm.
  • The height of the bed is 60cm.
  • The measurement between the bed base and floor is 5cm (2in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • An adjoining room is not available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 90cm (2ft 11in).
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The dimensions of the accessible ensuite are 220cm x 250cm (7ft 3in x 8ft 2in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 148cm (4ft 10in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • The toilet seat is 47cm (1ft 7in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 68cm (2ft 3in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is a functional emergency alarm available in the ensuite.
  • Disposal facilities are available.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is not a bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is lever.
  • The shower seat is flip-down.
  • The flip-down or fixed seat height is 47cm (1ft 7in).
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is tactile signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is high.
  • The colour contrast between the walls and floor is medium.
  • The colour contrast between the internal hotel room door and wall is high.
  • The colour contrast between the external ensuite door and wall is high.
  • Lighting levels in the room are moderate to good.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is high.
  • The colour contrast between the walls and floor in the ensuite is high.
  • The colour contrast between the dropdown rails and wall is high.
  • The colour contrast between the grab rails and wall is high.
  • Lighting levels in the ensuite are good.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) flashing alarm(s), vibrating pillow(s) and Teletext/subtitles.
  • Flashing fire alarms are in rooms.
  • Vibrating fire alarms are available from reception.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
  • The number of accessible rooms with baths is 0.
  • The number of accessible rooms with wheel in showers is 10.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are available.
• Comments View
  • There are 8 connecting pairs of rooms.
  • Photographs 1-5 show the accessible room.
  • Photographs 6 -12 show a standard room.
• Comments View
  • There are 8 connecting pairs of rooms.
  • Photographs 1-5 show the accessible room.
  • Photographs 6 -12 show a standard room.

You are on Outside Access (Restaurant Entrance). Skip to the next section.

Outside Access (Restaurant Entrance)

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• Entrance View
  • This information is for the entrance located to the left of the venue.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 95cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 110cm.
• Ramp/Slope View
  • The ramp/slope is located to the left of the door.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the restaurant.
• The restaurant is located on the first floor to the left as you exit the lift.
• Full table service is available.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• All chairs have armrests.
• The nearest table is approximately 32m (34yd 2ft) from the lift.
• The standard height for tables is 71cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is modern European cuisine.

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• Comments View
  • Breakfast and lunch are served buffet style, where assistance is available if required.
  • Dinner is a la carte.

You are on Conference Suite. Skip to the next section.

Conference Suite

• There is a Conference Suite on the 1st floor.
  
• The corridor accessing the meeting rooms is 22m to the right as you exit the Conference Suite lift (photographs 1 and 2).
  
• There are 10 meeting rooms of varying sizes and two of the rooms can be connected to make a room which can accommodate over 100 delegates (photographs 3-6).
  
• There are breakout/coffee facilities (photographs 7-9) and toilet facilities within the suite and facilities can be arranged to suit delegates.
  
• Currently there are no hearing loops in the rooms.

You are on Other Floors (Conference Suite). Skip to the next section.

Other Floors (Conference Suite)

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• Steps View
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift (Conference Suite). Skip to the next section.

Lift (Conference Suite)

• There is a lift for public use.
• The lift is located to the right of the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G and 1.
• The lift is approximately 14m (15yd 11in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 160cm x 150cm (5ft 3in x 4ft 11in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Toilet with Adaptations (Reception Area). Skip to the next section.

Toilet with Adaptations (Reception Area)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
  • This accessible toilet is located in the lift lobby, off the reception area to the left as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 82cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • The tap type is sensor.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, non-infectious waste and general domestic waste disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 98cm (3ft 3in).

You are on Standard Toilet(s) (Reception Area). Skip to the next section.

Standard Toilet(s) (Reception Area)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the lift lobby, off the reception area to the left as you enter.
  • The female and male toilets are approximately 32m (34yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the female and male toilets are good.

You are on Toilet with Adaptations (Conference Suite). Skip to the next section.

Toilet with Adaptations (Conference Suite)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 21m (22yd 2ft) from the Conference Suite lift.
  • This accessible toilet is located on the left of the Conference Suite corridor.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 89cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 150cm x 230cm (4ft 11in x 7ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 82cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • The tap type is sensor.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 142cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s) (Conference Suite). Skip to the next section.

Standard Toilet(s) (Conference Suite)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the left of the Conference Suite corridor.
  • The female toilet(s) is/are approximately 18m (19yd 2ft) from the Conference Suite lift.
  • Inside the venue, there is level access to the female toilet(s).
  • This is by lift.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the left of the conference corridor.
  • The male toilet(s) is/are approximately 23m (25yd 6in) from the Conference Suite lift.
  • Inside the venue, there is level access to the male toilet(s).
  • This is by lift.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the male toilets are good.

You are on Standard Toilet(s) (Restaurant). Skip to the next section.

Standard Toilet(s) (Restaurant)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the centre of the restaurant, to the right.
  • The female and male toilets are approximately 46m (50yd 11in) from the restaurant entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • This is by lift.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Toilet with Adaptations (Restaurant). Skip to the next section.

Toilet with Adaptations (Restaurant)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 47m (51yd 1ft) from the Restaurant entrance.
  • This accessible toilet is located at the rear and to the right of the Restaurant.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 89cm (2ft 11in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 87cm (2ft 10in).
  • There is a dropdown rail on the transfer side.
  • The tap type is sensor.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 159cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 103cm (3ft 5in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are low to moderate.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.