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Hyatt Regency Hotel

2 Bridge Street, Birmingham, B1 2JZ

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Access Guide

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Introduction

  • Services / facilities within the building include Amala Spa and Club, Aria Restaurant and Pravda Bar.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Birmingham.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is New Street.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is a car park for public use within 200m (approx).
    • The car park is located off Brindley Drive.
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is a designated drop off point.
    • The drop off point is located outside the main entrance.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.
  • Comments View
    • Blue Badge holders are permitted to park in the drop-off area outside the main entrance for the duration of their stay.
    • There are no marked parking bays.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 100cm (3ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 100cm (3ft 3in) wide.
  • Comments View
    • There are 2 identical entrances in the same location.
    • Alternative access is via a revolving door which is situated between the identical entrances.

Outside Access (Access From International Conference Centre)

  • This information is for the entrance located at the end of the link bridge.
  • There is level access into the venue.
  • Level access is via lift.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 188cm (6ft 2in) wide.
  • Comments View
    • There is a link bridge between the hotel and the I.C.C. at B (Bridge) level.
    • This entrance gives access into the hotel from that link bridge.

Reception (Main)

  • The reception desk is 15m (16yd) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Reception (Amala Spa)

  • The reception desk is 8m (26ft 3in) from the lift.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played in the lobby and the spa.
  • Lighting levels are varied.

Level Change (Lobby and Bar Pravda)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from the lower to the upper lobby area.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 125cm (4ft 1in).
  • There are steps to access this area / service.
  • The steps are located leading from the lower to the upper lobby area.
  • There is / are 4 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.

Restaurant Bar Internal (Bar Pravda)

  • The following information is for the bar.
  • Once inside, there is level access to the service.
  • Full table service is available.
  • There is ample room for a wheelchair user to manoeuvre.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 30m (33yd) from the main entrance.
  • The distance between the floor and the lowest table is 67cm (2ft 2in).
  • The distance between the floor and the highest table is 99cm (3ft 3in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is bar snacks and full meals.
  • Opening Times View
    • Monday 17:00 - 00:00.
    • Tuesday 17:00 - 00:00.
    • Wednesday 17:00 - 00:00.
    • Thursday 17:00 - 00:00.
    • Friday 17:00 - 00:00.
    • Saturday 17:00 - 00:00.
    • Sunday 17:00 - 00:00.

Level Change (Aria Restaurant)

  • There are steps to access this area / service.
  • The steps are located leading into the restaurant from the lobby.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do not have handrails.
  • There is a standard and / or platform lift to access this service.

Lift (Aria Restaurant)

  • There is a lift for public use.
  • The lift is located off the rear of the lobby.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is 40m (44yd) from main entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 90cm x 140cm (2ft 11in x 4ft 7in).
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is bright.

Restaurant Bar Internal (Aria Restaurant)

  • The following information is for the restaurant.
  • Full table service is available.
  • There is ample room for a wheelchair user to manoeuvre.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 2m (6ft 7in) from the platform lift.
  • The distance between the floor and the lowest table is 68cm (2ft 3in).
  • The distance between the floor and the highest table is 77cm (2ft 6in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is a la carte and pre-concert meals.
  • Opening Times View
    • Monday 06:30 - 10:00.
    • Monday 12:00 - 14:00.
    • Monday 17:30 - 22:30.
    • Tuesday 06:30 - 10:00.
    • Tuesday 12:00 - 14:00.
    • Tuesday 17:30 - 22:30.
    • Wednesday 06:30 - 10:00.
    • Wednesday 12:00 - 14:00.
    • Wednesday 17:30 - 22:30.
    • Thursday 06:30 - 10:00.
    • Thursday 12:00 - 14:00.
    • Thursday 17:30 - 22:30.
    • Friday 06:30 - 10:00.
    • Friday 12:00 - 14:00.
    • Friday 17:30 - 22:30.
    • Saturday 06:30 - 10:00.
    • Saturday 12:00 - 14:00.
    • Saturday 17:30 - 22:30.
    • Sunday 06:30 - 10:00.
    • Sunday 12:30 - 15:00.
    • Sunday 17:30 - 22:00.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are T-G-M-B-5 to 24.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.

Lift

  • There is a lift for public use.
  • The lift is located off the lower lobby.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are T-G-M-B-5 to 24.
  • The lift is 25m (27yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 108cm (3ft 7in).
  • The dimensions of the lift are 180cm x 158cm (5ft 11in x 5ft 2in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are not within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Room

  • General Information View
    • There are 319 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 319 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 3 room(s) which has / have accessible ensuite facilities.
    • There is / are 3 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 20m (22yd) from the lift.
    • There is level access from an accessible entrance.
    • No accessible rooms are located in a separate building from the main hotel.
  • Accessible Room View
    • The room number or room name viewed was 517.
    • The width of the door is 82cm (2ft 8in).
    • The height of the bed is 60cm (1ft 12in).
    • The measurement between the bed base and floor is 16cm (0ft 6in).
    • Light switches are within 120cm from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
    • An adjoining room is available.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 82cm (2ft 8in) (2ft 8in).
    • The door opens by sliding.
    • The door is heavy.
    • The door is locked by a (no lock).
    • The dimensions of the accessible ensuite are 230cm x 150cm (7ft 7in x 4ft 11in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet, the wall mounted grab rails are on the right.
    • The toilet seat is 42cm (1ft 5in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The height of the sink is 80cm (2ft 7in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is not a functional emergency alarm in the ensuite.
    • No emergency alarm is fitted in the ensuite.
    • Disposal facilities are not available.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is adjustable.
    • The shower control type is lever.
    • The shower seat is shower chair.
    • There are handrails available.
  • Signage, colour contrast and lighting in accessible rooms View
    • The colour contrast between the external hotel room door and wall is fair.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal hotel room door and wall is good.
    • The colour contrast between the external ensuite door and wall is good.
    • Lighting levels are adjustable.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is good.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The colour contrast between the drop down rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are medium.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) flashing alarms.
    • Flashing fire alarms are in rooms.
    • The hotel does not provide any other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
    • The number of accessible rooms with wheel in showers is 3.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • Adjoining rooms are available.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the terrace level of the building.
    • The fitness suite is 10m (32ft 10in) from the lift.
    • There is level access to the fitness suite.
    • Level access is by lift.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are heavy.
    • The opening is 130cm (4ft 3in) wide.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is not a hoist for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 11 steps.
  • There is not a ladder type entrance into the water.
  • Comments View
    • The swimming pool was being renovated at the time of the survey.

Accessible Toilet (Lobby)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no signage on or near the toilet door.
    • The accessible toilet is 11m (12yd) from the main entrance.
    • The accessible toilet is located in acubicle in the male standard toilet.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is not a unisex toilet.
    • There is an identical cubicle in the female toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 145cm x 140cm (4ft 9in x 4ft 7in).
    • Floor manoeuvring space is not clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 78cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • No emergency alarm fitted in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.

Accessible Toilet (Mezzanine Floor - Conference Area)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • The accessible toilet is 20m (22yd) from the lift.
    • The accessible toilet is located in a cubicle in the male standard toilet.
    • There is level access to the accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is not a unisex toilet.
    • There is an identical cubicle in the female toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 140cm x 150cm (4ft 7in x 4ft 11in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • No emergency alarm fitted in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.

Standard Changing Room

  • There are standard changing rooms available.
  • The standard changing room is 17m (19yd) from the lift.
  • The standard changing room is 10m (32ft 10in) from the reception desk.
  • The standard changing room is 7m (22ft 12in) from the fitness suite.
  • The standard changing rooms are located in the spa on the terrace level.
  • There is level access to the standard changing rooms.

Level Change (Showers)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading into the shower area.
  • The ramp or slope is easy.
  • The ramp or slope is portable.
  • The width of the ramp or slope is 76cm (2ft 6in).
  • There are steps to access this area / service.
  • The steps are located leading into the shower area.
  • There is / are 1 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are shallow.

Standard Shower

  • The standard shower facilities are located in the changing rooms.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.
  • Staff are not Text Relay aware.