You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Birmingham.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.

You are on Opening Times. Skip to the next section.

Opening Times

• Reception is staffed 24 hours per day.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park type is underground.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 300cm x 470cm (9ft 10in x 15ft 5in).
  • The nearest Blue Badge bay is 1m (3ft 3in) from the car park entrance.
  • The furthest Blue Badge bay is 17m (18yd 1ft) from the car park entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is concrete.
  • The car park does have a height restriction barrier.
  • The maximum height is 210cm (6ft 11in).
• Public Car Parks View
  • There is a/are Blue Badge parking bay(s) available within the car park.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located in Lionel Street.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 200cm (6ft 7in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 210cm (6ft 11in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located to the left as you face the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 135cm (4ft 5in).
• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 5 step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

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• Comments View
  • The ramp overcomes the steps.

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

• This information is for the entrance located in the underground car park.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are single width.
• The door opening is 92cm (3ft 0in) wide.

You are on Level Change (Car Park Entrances). Skip to the next section.

Level Change (Car Park Entrances)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.

You are on Reception. Skip to the next section.

Reception

• The desk is 8m (8yd 2ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does play background music.
• Music is played the lobby area.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG3-G-3-4-5-6.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is medium.

You are on Lift (Car Park ). Skip to the next section.

Lift (Car Park )

• There is a lift for public use.
• The lift is located immediately beyond the car park entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG3-G.
• The lift is 4m (13ft 1in) from car park entrance.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 152cm x 140cm (4ft 12in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are not within reach for a wheelchair user.
• The lift controls do have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is low.

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• Comments View
  • There are 3 lifts in the same location.
  • This is the only one that goes to the car park.
  • It is not possible to access the rooms via this lift.

You are on Lift (Rooms). Skip to the next section.

Lift (Rooms)

• There is a lift for public use.
• The lift is located in the lobby, to the left as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-3-4-5-6.
• The lift is 11m (12yd 1in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 154cm x 140cm (5ft 1in x 4ft 7in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low.

You are on Restaurant Bar Internal (Breakfast Room). Skip to the next section.

Restaurant Bar Internal (Breakfast Room)

• Once inside, there is level access to the service.
• Full table service is not available.
• Food or drinks are ordered from the counter.
• Food or drinks cannot be brought to the table.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 7m (7yd 1ft) from the main entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 72cm (2ft 4in).
• The type of food served here is continental breakfasts only.

You are on Room. Skip to the next section.

Room

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• General Information View
  • There are 120 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 113 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 7 room(s) which has / have accessible ensuite facilities.
  • There is / are 6 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 9m (9yd 2ft) from the lift.
  • There is level access from an accessible entrance.
  • This is by lift.
  • No accessible rooms are located in a separate building from the main hotel.
• Accessible Room View
  • The room number or room name viewed was 303.
  • The width of the door is 86cm.
  • The height of the bed is 60cm.
  • The measurement between the bed base and floor is 13cm (5in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • It is not a push button style alarm.
  • An adjoining room is available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 89cm (2ft 11in).
  • The door opens outwards.
  • The door weight is heavy.
  • The door is locked by a twist lock.
  • The dimensions of the accessible ensuite are 175cm x 210cm (5ft 9in x 6ft 11in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • There (no dropdown rail) on the transfer side.
  • There is not a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • The toilet seat is 46cm (1ft 6in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 73cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is not a functional emergency alarm available in the ensuite.
  • It is tied up and out of reach(higher than 10cm (4") from floor).
  • Disposal facilities are available.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is not a bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is twist/turn.
  • The shower seat is flip-down.
  • The flip down or fixed seat height is 50cm (1ft 8in).
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • The colour contrast between the external hotel room door and wall is high.
  • The colour contrast between the walls and floor is high.
  • The colour contrast between the internal hotel room door and wall is high.
  • The colour contrast between the external ensuite door and wall is high.
  • Lighting levels are medium.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is high.
  • The colour contrast between the walls and floor in the ensuite is low.
  • The colour contrast between the dropdown rails and wall is low.
  • The colour contrast between the grab rails and wall is low.
  • Lighting levels are medium.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) flashing alarm(s) and vibrating pillow(s).
  • Flashing fire alarms are in rooms.
  • Vibrating fire alarms are In rooms.
  • The number of accessible rooms with wheel in showers is 7.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are not available.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is 17m (18yd 1ft) from the main entrance.
  • This accessible toilet is located in the restaurant.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 140cm x 198cm (4ft 7in x 6ft 6in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The hand dryer is 113cm (3ft 8in) high.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 77cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 114cm (3ft 9in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located in the restaurant.
  • The female and male toilets are 17m (18yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located outside the hotel.
• A member of staff trained in BSL skills is not generally on duty.