You are on Opening Times. Skip to the next section.

Opening Times

• Monday Closed.
• Tuesday Closed.
• Wednesday 11:00 - 17:00.
• Thursday 11:00 - 17:00.
• Friday 11:00 - 17:00.
• Saturday 11:00 - 17:00.
• Sunday 11:00 - 17:00.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Birmingham.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is New Street.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Brindley Place.
  • The car park is located behind the venue through the pedestrian area.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 190cm (6ft 3in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 120cm (3ft 11in) wide.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 5m (5yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played in the cafe.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are 0-1-2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.
• Comments View
  • The stairs are located to the left of the main entrance and lead to the first floor.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the main walkway, to the left.
• The lift is a standard lift.
• The floors which are accessible by this lift are 0-1-2.
• The lift is approximately 22m (24yd 2in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 125cm x 150cm (4ft 1in x 4ft 11in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • Music/singing is played in the lift.

You are on Level Change (Tower Room). Skip to the next section.

Level Change (Tower Room)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading to a small gallery on level 2.
• There is/are 8 step(s) to the area/service.
• The lighting levels at the step(s) are bright.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up.

You are on Restaurant Bar Internal (Café Opus). Skip to the next section.

Restaurant Bar Internal (Café Opus)

• The following information is for the cafe.
• Once inside, there is level access to the service.
• Food is not available from the bar.
• Full table service is not available.
• Food or drinks are ordered from the counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the service counter.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 5m (5yd 1ft) from the main entrance.
• The distance between the floor and the lowest table is 69cm (2ft 3in).
• The distance between the floor and the highest table is 69cm (2ft 3in).
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is Best of British.

You are on Toilet with Adaptations (Ground Floor). Skip to the next section.

Toilet with Adaptations (Ground Floor)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
  • This accessible toilet is located at the rear of the building.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The door is light.
  • The dimensions of the accessible toilet are 194cm x 240cm (6ft 4in x 7ft 10in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 110cm (3ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 120cm (3ft 11in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 105cm (3ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 75cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located at the rear of the building.
  • The female and male toilets are approximately 33m (36yd 3in) from the main entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located opposite the ground floor accesible toilet.
  • The height of the baby change table once extended is 80cm (2ft 7in).
  • Inside the venue, there is level access to the baby change facility.

You are on Level Change (Standard Toilets). Skip to the next section.

Level Change (Standard Toilets)

• There are steps to access this area / service.
• The steps are located leading down to the toilets.
• There is / are 2 step(s) to the area / service.
• Lighting levels at the steps are medium.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located near the car park.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.
• Home visits / services are not available.