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Library of Birmingham

Centenary Square, Broad Street, Birmingham, B1 2ND

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Access Guide

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Introduction

  • Services / facilities within the building include the main city library, Birmingham Repertory Theatre, an amphitheatre, Tourist Information Desk, Library Cafe, exhibition and gallery spaces, meeting rooms and spaces for hire, music practice rooms, the Brasshouse Language Centre, and viewpoints over the city.

Opening Times (Full Service)

  • Monday 11:00 - 19:00.
  • Tuesday 11:00 - 19:00.
  • Wednesday 11:00 - 17:00.
  • Thursday 11:00 - 17:00.
  • Friday 11:00 - 17:00.
  • Saturday 11:00 - 17:00.
  • Sunday Closed.

Opening Times (LoB Express Service)

  • Monday 09:00 - 11:00.
  • Monday 17:00 - 21:00.
  • Tuesday 09:00 - 11:00.
  • Tuesday 17:00 - 21:00.
  • Wednesday 09:00 - 11:00.
  • Wednesday 17:00 - 21:00.
  • Thursday 09:00 - 11:00.
  • Thursday 17:00 - 21:00.
  • Friday 09:00 - 11:00.
  • Friday 17:00 - 21:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Birmingham.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Birmingham New Street.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Paradise Circus.
    • The car park is located on Brindley Drive, to the rear of the library.
  • Blue Badge On Street Parking View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 260cm x 550cm (8ft 6in x 18ft 1in).
    • On street Blue Badge parking is located on Cambridge Street.
  • Standard On Street Parking View
    • Clearly signed and / or standard marked parking bays are not available.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • There are 2 bays for Blue Badge holders on Cambridge Street directly behind the Library on The REP side.
    • Access to the front entrance is along the covered walkway on the east side of the Library leading onto Centenary Square.
    • Further bays are available in the Paradise Circus multi-storey car park on Cambridge Street.
    • There is a taxi rank across the road outside the Hyatt Regency Hotel on Broad Street.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 100cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 100cm.
  • Comments View
    • There are clam style doors to the left of the accessible door.
    • There is a similar accessible door to the left of the clam style doors.
    • Photograph 4 shows the security barriers just beyond the entrance, with a width of 102cm between them.

Reception (Main Reception)

  • The desk/counter is 12m (13yd 4in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • The lowered section is situated at the Tourist Information desk.

Reception (Tourist Information Desk)

  • The desk/counter is 12m (13yd 4in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Opening Times View
    • Monday 11:00 - 19:00.
    • Tuesday 11:00 - 19:00.
    • Wednesday 11:00 - 17:00.
    • Thursday 11:00 - 17:00.
    • Friday 11:00 - 17:00.
    • Saturday 11:00 - 17:00.
    • Sunday Closed.

Self-Service Points

  • Opposite the library's main entrance there are self-service points.
  • Staff are available for assistance if required.
  • The touch screens are situated at a height of 116cm and the book returns bins are at a height of 80cm.
  • If required the appearance, language and text size can be adjusted.
  • There are additional self-service points available on every level.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is infrared.
  • Staff are trained to use the system.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • Level 9 has limited access for motorised scooters.
    • Please contact the venue before visiting.

Counter (Shop)

  • The counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a lowered section.
  • There is not a hearing assistance system.
  • Lighting levels are bright.

Eating and Drinking (Library Café)

  • The following information is for the café.
  • The café is located to the right after you enter from the main entrance.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 6m (6yd 1ft) from the main entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 114cm (3ft 9in).
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Other Floors (Main)

  • Steps View
    • The floors which are accessible by stairs are LG, MZ, G, MG, 1, 2, 3, 4, 5, 6, 7, 8, 9.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are LG, MZ, G, 1, 2, 3, 4.
    • The escalators steps are not clearly marked.
    • The foot and head of the escalators are not clearly marked.
    • The lighting levels are bright.
  • Comments View
    • There is a travelator between floors 3 and 4 (photograph 4).

Lift (Main)

  • The lift is located to the right as you enter, next to the café.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG, MZ, G, MG, 1, 2, 3, 4, 7, 9.
  • The lift is approximately 17m (18yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 98cm x 210cm (3ft 3in x 6ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • There are 2 lifts here adjacent to each other with the same specifications.
    • There is a third lift with the dimensions 108cm x 215cm.
    • This only accesses floors LG, MZ, G, MG, 1, 2, 3, 4.
    • Floors 5, 6 and 8 are not accessible to the public.

Level Change (Book Browse Upper Slope)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located straight ahead from the main entrance.
  • The ramp/slope gradient is slight.

Other Floors (Book Browse Escalators)

  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are Book Browse Upper to Lower.
    • The escalators steps are not clearly marked.
    • The foot and head of the escalators are not clearly marked.
    • The lighting levels are bright.

Lift (Book Browse Platform Lift)

  • There is a lift for public use.
  • The lift is located at the rear of the upper book browse area.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are Book Browse Upper to Lower.
  • The lift is approximately 60m (65yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 99cm x 149cm (3ft 3in x 4ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Lift (Lift to Meeting Rooms)

  • There is a lift for public use.
  • The lift is located to the left as you enter, past the studio theatre.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2, 3.
  • The lift is approximately 22m (24yd 2in) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 88cm (2ft 11in).
  • The dimensions of the lift are 98cm x 210cm (3ft 3in x 6ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Reception (Music Area Information Point - Lower Ground Floor)

  • The desk/counter is 25m (27yd 1ft) from the lift.
  • There is level access to the desk/counter from the entrance.
  • Level access to the desk/counter is via lift.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • There are similar information points available on every floor.
    • All have lowered sections and fixed hearing loops.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does have computers with accessible software.
  • Auxiliary aids are available for computer users.
  • A large text keyboard, large rollerball mouse and height adjustable chair is / are available.
  • Comments View
    • Each computer has the accessible features found on Windows 7 and SuperNova.
    • A junior antibacterial mouse which is colourful and smaller than regular ones is available for computer users.
    • Tables of different heights are available throughout the library.
    • Equipment available for people with a visual impairment includes;
    • - a Readit Touch machine
    • - a ClearReader+
    • - a Clearview+
    • - Living Paintings Collection (tactile books and packs for children).
    • Library members can also download Ebooks and eAudio books.

Changing Places

  • Location and access View
    • The facility is located on the lower ground floor, opposite the children's library.
    • The facility is approximately 20m (21yd 2ft) from the main lifts.
    • There is level access to the facility.
  • Dimensions and features View
    • You do need a key for the facility.
    • It is a radar key.
    • The key can be obtained from the main reception.
    • The door opens outwards.
    • The width of the door is 83cm (2ft 9in).
    • The dimensions of the facility are 285cm x 410cm (9ft 4in x 13ft 5in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is wall mounted.
    • The length of the facility changing bench is 178cm (5ft 10in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is corner.
    • The transfer space on the left as you face the toilet is 250cm (8ft 2in).
    • The transfer space on the right as you face the toilet is 80cm (2ft 7in).
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided for the toilet.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The type of wash basin is adjustable.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • Disposal facilities are available.
    • A privacy screen is available.
    • Wide tear off paper roll is available.
    • The facility has a non-slip floor.
    • A functioning emergency alarm is not available.
    • It is tied up and out of reach (higher than 10cm (4") from the floor).
  • Comments View
    • This facility is only available during main opening hours (not LoB Express hours).

Accessible Toilet (Book Browse)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 15m (16yd 1ft) from the main lifts.
    • This accessible toilet is located within the book browse area.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 158cm x 217cm (5ft 2in x 7ft 1in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Further accessible toilets are available on every floor.

Accessible Toilet (Lower Ground Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 25m (27yd 1ft) from the lift.
    • This accessible toilet is located on the lower ground floor, opposite the music information point.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is not push pad activated.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 164cm x 228cm (5ft 5in x 7ft 6in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 96cm (3ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • Further accessible toilets are available on every floor.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the lower ground floor.
    • The female and male toilets are approximately 13m (14yd 8in) from the main lift.
    • Inside the venue, there is level access to the female and male toilets.
    • This is by lift.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the lower ground floor toilet area.
    • The height of the baby change table once extended is 90cm (2ft 11in).
  • Comments View
    • There are standard toilets available on all levels of the library except the ground floor.
    • The toilets in the children's section are solely for children and family use.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.