You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include the leisure club and meeting rooms.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in Five Ways.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Five Ways.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 240cm x 390cm (7ft 10in x 12ft 10in).
  • The nearest designated bay is 2m (6ft 7in) from the accessible entrance.
  • The furthest designated bay is 4m (13ft 1in) from the accessible entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the venue.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 70cm (2ft 4in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There are steps to access this area / service.
• The steps are located leading up to the entrance.
• There is / are 6 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do have handrails.

You are on Outside Access (Accessible Entrance). Skip to the next section.

Outside Access (Accessible Entrance)

• This information is for the entrance located at the front of the venue.
• There is level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 95cm (3ft 1in) wide.

You are on Lift (Accessible Entrance). Skip to the next section.

Lift (Accessible Entrance)

• There is a lift for public use.
• The lift is located directly in front of the accessible entrance.
• The lift is a platform lift.
• The lift is 2m (2yd 7in) from the car park.
• Staff do not need to be notified for use of the lift.
• The clear door width is 95cm (3ft 1in).
• The dimensions of the lift are 100cm x 135cm (3ft 3in x 4ft 5in).
• There are separate entry and exit doors in the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 10m (32ft 10in) from the accessible entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk does not have a lowered section.
• Lighting levels are low.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does play background music.
• Music is played in some parts of the venue.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are varied.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are B-G-1-2-3-4-5.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • There is a landing.
  • The lighting level is medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located next to the main foyer.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2-3-4-5.
• The lift is 14m (15yd) from accessible entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 84cm (2ft 9in).
• The dimensions of the lift are 95cm x 164cm (3ft 1in x 5ft 5in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do not have tactile markings.
• The lighting level in the lift is bright.

You are on Lift (Leisure Club). Skip to the next section.

Lift (Leisure Club)

• There is a lift for public use.
• The lift is located on the main staircase leading to the leisure club.
• The lift is a platform lift.
• The floors which are accessible by this lift are B-G.
• The lift is 16m (17yd 1ft) from the accessible entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 80cm x 96cm (2ft 7in x 3ft 2in).
• There are separate entry and exit doors in the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is medium.

You are on Room. Skip to the next section.

Room

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• General Information View
  • The Tourist Board rating is 4.
  • There are 104 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 102 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 2 room(s) which has / have accessible ensuite facilities.
  • There is / are 0 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 18m (20yd) from the lift.
  • There is level access from an accessible entrance.
  • This is by lift.
  • No accessible rooms are located in a separate building from the main hotel.
• Accessible Room View
  • The room number or room name viewed was 204.
  • The width of the door is 78cm.
  • The height of the bed is 60cm.
  • The measurement between the bed base and floor is 30cm (0ft 12in).
  • Light switches are within 120cm from floor level.
  • There is not a functional emergency alarm in the room.
  • No emergency alarm is fitted in the room.
  • An adjoining room is available.
• Accessible Ensuite View
  • The width of the door to the ensuite is 84cm (2ft 9in) (2ft 9in).
  • The door opens outwards.
  • The door is light.
  • The door is locked by a (no lock).
  • The dimensions of the accessible ensuite are 130cm x 250cm (4ft 3in x 8ft 2in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 140cm (4ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on the left.
  • The toilet seat is 45cm (1ft 6in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 73cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is not a functional emergency alarm in the ensuite.
  • No emergency alarm is fitted in the ensuite.
  • Disposal facilities are not available.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is not a bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is lever.
  • The shower seat is flip-down.
  • The flip down or fixed seat height is 52cm (1ft 8in).
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is Braille signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is low.
  • The colour contrast between the walls and floor is high.
  • The colour contrast between the internal hotel room door and wall is low.
  • The colour contrast between the external ensuite door and wall is low.
  • Lighting levels are medium.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is low.
  • The colour contrast between the walls and floor in the ensuite is low.
  • The colour contrast between the dropdown rails and wall is high.
  • The colour contrast between the grab rails and wall is high.
  • Lighting levels are medium.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) flashing alarms and Teletext/subtitles/Ceefax.
  • Flashing fire alarms are in rooms.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
  • The number of accessible rooms with baths is 0.
  • The number of accessible rooms with wheel in showers is 1.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are not available.

You are on Restaurant Bar Internal (West12 - Restaurant). Skip to the next section.

Restaurant Bar Internal (West12 - Restaurant)

• The following information is for the restaurant.
• Once inside, there is level access to the service.
• Full table service is available.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 25m (27yd 1ft) from the accessible entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 72cm (2ft 4in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied.

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• Comments View
  • Plastic cups are not available.
  • Plastic cutlery is not available.
  • Drinking straws are available on request.

You are on Restaurant Bar Internal (West12 - Bar). Skip to the next section.

Restaurant Bar Internal (West12 - Bar)

• The following information is for the bar.
• Once inside, there is level access to the service.
• Food is available from the bar.
• Full table service is available.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 28m (30yd 1ft) from the accessible entrance.
• The distance between the floor and the lowest table is 66cm (2ft 2in).
• The distance between the floor and the highest table is 66cm (2ft 2in).
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.

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• Comments View
  • Plastic cups are not available.
  • Plastic cutlery is not available.
  • Drinking straws are available on request.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is not a hoist for wheelchair users to access the water.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located in the basement.
  • The fitness suite is 7m (22ft 12in) from the leisure club lift.
  • There is step free access to the fitness suite.
  • Level access is by lift.
  • There are doors into the fitness suite.
  • The doors open away from you (push).
  • The doors are heavy.
  • The opening is 77cm wide.
• Fitness Suite (General) View
  • Staff receive no training in assisting disabled people.
  • There is not clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 18m (19yd 2ft) from the accessible entrance.
  • The accessible toilet is located next to the main lift.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 140cm x 155cm (4ft 7in x 5ft 1in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 72cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are medium.

You are on Accessible Toilet (Leisure Club). Skip to the next section.

Accessible Toilet (Leisure Club)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 10m (10yd 2ft) from the leisure club lift.
  • The accessible toilet is located in the leisure club.
  • There is not level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 170cm x 230cm (5ft 7in x 7ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 170cm (5ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency alarm is not fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 95cm (3ft 1in).

You are on Level Change (Accessible Toilet - Leisure Club). Skip to the next section.

Level Change (Accessible Toilet - Leisure Club)

• There is a / are step(s) to access this area / service.
• The step(s) is / are located in front of the toilet.
• There is / are 1 step(s) to the area / service.
• The lighting levels at the steps are bright.
• The step(s) is/are not clearly marked.
• The step(s) is / are shallow.
• The steps do not have handrails.

You are on Accessible Shower. Skip to the next section.

Accessible Shower

• Accessible shower facilities are available.
• The showers are located in the leisure club.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
• The height of the seat is 53cm (1ft 9in).
• There is level access to the services from the shower facilities.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located next to the main lift.
  • The female and male toilets are 18m (20yd) from the accessible entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are low.

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There are standard changing rooms available.
• The standard changing room is 10m (32ft 10in) from the leisure club lift.
• The standard changing room is 6m (19ft 8in) from the fitness suite.
• The standard changing rooms are located in the leisure club.
• There is level access to the standard changing rooms.

You are on Standard Shower. Skip to the next section.

Standard Shower

• There are standard level access shower facilities available.
• The showers are located within the standard changing rooms.
• There is level access to the services from the shower facilities.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not generally on duty.