Access Guide

Search Access Guide

Location

The venue is in a pedestrian area.
There is not a bus stop within 150m (164yds) of the venue.
The nearest National Rail station is Birmingham New Street.
There is not a tram stop within 150m (164yds) of the venue.

Opening Hours

For information about the opening hours please click here.

Parking

The venue does not have its own car park.

Public Car Parks View
- There is not a car park for public use within 200m (approx).
Drop-off Point View
- There is not a designated drop off point.
Comments View
- The nearest carpark is 350 metres away at the NCP Grand Central Station Birmingham.

Outside Access

This information is for the entrance located at the front of the building.
There is level access into the venue.
Level access is via lift.
The bell is in a suitable position to allow wheelchair users to gain access.
The main door(s) open(s) away from you (push).
The door(s) is / are double.
The door(s) is / are permanently held open.
The width of the door opening is 139cm (4ft 7in).

Lift

There is a lift for public use.
The lift is located at the entrance.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2-3.
The lift is approximately 4m (4yd 1ft) from the main entrance.
Staff do not need to be notified for use of the lift.
The clear door width is 9cm (4in).
The dimensions of the lift are 97cm x 264cm (3ft 2in x 8ft 8in).
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does not have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are within 90cm - 120cm from the floor.
The lift does not have Braille markings.
The lift does have tactile markings.
The lighting level in the lift is bright.

Inside Access

There is level access to the service(s).
This venue does play background music.
Music is played throughout the venue.
Motorised scooters are welcomed in public parts of the venue.
The lighting levels are bright.

Other Floors

Steps View
- The floors which are accessible by stairs are G-1-2-3.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.

Counter (Second floor)

The counter is 28m (30yd 1ft) from the ground floor main entrance.
There is level access to the counter from the entrance.
There is sufficient space to write or sign documents on the counter.
The height of the counter is 93cm (3ft 1in).
There is not a lowered section.
There is not a hearing assistance system.
Lighting levels are bright.

Accessible Fitting Room

Accessible fitting room(s) are available.
The accessible fitting room(s) is / are located first floor.
The fitting room has sufficient space for a wheelchair user to manoeuvre, a chair and a horizontal wall mounted grab rail.

Accessible Toilet

There are accessible toilet facilities within this venue.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 38m (41yd 1ft) from the main entrance.
- The accessible toilet is located on the first floor.
- There is level access to this accessible toilet.
- This is by lift.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 140cm x 256cm (4ft 7in x 8ft 5in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
Position of Fixtures View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet on the first floor.
- The height of the baby change table once extended is 100cm (3ft 3in).

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilet facilities are available.
Access to Standard Female and Male Toilet(s) View
- The female and male toilet facilities that were surveyed are located on the first floor.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels are bright.