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Birmingham NHS Walk-in Centre

Boots Lower Ground Floor, 66 High Street, Birmingham, B4 7TA

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Access Guide

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Opening Times

  • Monday 08:00 - 18:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday 08:00 - 18:00.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 18:00.
  • Saturday 09:00 - 17:00.
  • Sunday 11:00 - 15:00.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Birmingham.
  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Moor Street.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is High Street NCP.
    • The car park is located on High Street.
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 265cm x 606cm (8ft 8in x 19ft 11in).
    • On street Blue Badge parking is located opposite on High Street.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located on High Street.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 140cm (4ft 7in) wide.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG-G.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are LG-G.
    • The escalators steps are clearly marked.
    • The head and foot of the escalators are not clearly marked.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located on the left as you enter the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG-G.
  • The lift is 30m (32yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 120cm x 133cm (3ft 11in x 4ft 4in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Outside Access (Walk-in Centre Entrance)

  • This information is for the entrance located on the lower ground floor, Boots High Street.
  • There is level access into the venue.
  • The main doors open (no doors).
  • The door opening is 210cm (6ft 11in) wide.

Reception

  • The desk is 2m (2yd 7in) from the walk-in centre entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 4m (4yd 1ft) from the reception.
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • Announcements are in person.
  • Lighting levels are bright.
  • The room does not have background music playing.

Inside Access

  • There is level access to the service.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 12m (13yd 4in) from the walk-in centre entrance.
    • The accessible toilet is located behind reception.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards and outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 76cm (2ft 6in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 189cm x 226cm (6ft 2in x 7ft 5in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 150cm (4ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • No emergency alarm fitted in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 40cm (1ft 4in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.