You are on Introduction. Skip to the next section.

Introduction

• Related link Broadway Plaza.
• Https://www.accessable.co.uk/birmingham-city-council/access-guides/broadway-plaza

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in Birmingham.
• The venue is in a pedestrian area.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Five Ways.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Broadway Plaza.
  • The car park is located underneath Broadway Plaza, off Ladywood Middleway.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Please see the separate Broadway Plaza Detailed Access Guide for further information on the parking.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located along Broadway Plaza.
• There is level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 148cm (4ft 10in) wide.

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• Comments View
  • There are security barriers just beyond the main entrance.
  • The gap through the wide barrier is 100cm.
  • Alternatively, there is a turnstile.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 3m (9ft 10in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk has a lowered section.
• Lighting levels are medium.
• There is a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• This venue does play background music.
• Music is played throughout the venue.
• Lighting levels are varied.

You are on Level Change (Mezzanine Level). Skip to the next section.

Level Change (Mezzanine Level)

• There are steps to access this area / service.
• The steps are located leading down to the mezzanine level.
• There is / are 4 step(s) to the area / service.
• Lighting levels at the steps are medium.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do not have handrails.
• There is a standard and / or platform lift to access this service.

You are on Lift (Mezzanine Level). Skip to the next section.

Lift (Mezzanine Level)

• There is a lift for public use.
• The lift is located next to the level change.
• The lift is a platform lift.
• The platform lift accesses a small level change.
• The lift is approximately 35m (38yd 10in) from the main entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 73cm (2ft 5in).
• The dimensions of the lift are 73cm x 134cm (2ft 5in x 4ft 5in).

You are on Level Change (Gaming Floor). Skip to the next section.

Level Change (Gaming Floor)

• There are steps to access this area / service.
• The steps are located leading down from the mezzanine level.
• There is / are 3 step(s) to the area / service.
• Lighting levels at the steps are medium.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do not have handrails.
• There is a standard and / or platform lift to access this service.

You are on Lift (Gaming Floor). Skip to the next section.

Lift (Gaming Floor)

• There is a lift for public use.
• The lift is located next to the level change.
• The lift is a platform lift.
• The platform lift accesses a small level change.
• The lift is 44m (48yd) from main entrance.
• Staff do need to be notified for use of the lift.
• The dimensions of the lift are 73cm x 134cm (2ft 5in x 4ft 5in).

You are on Level Change (Card Room). Skip to the next section.

Level Change (Card Room)

• There are steps to access this area / service.
• The steps are located at the rear of the gaming floor.
• There is / are 2 step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do not have handrails.
• There is a standard and / or platform lift to access this service.

You are on Lift (Card Room). Skip to the next section.

Lift (Card Room)

• There is a lift for public use.
• The lift is located next to the level change.
• The lift is a platform lift.
• The lift is 75m (82yd) from main entrance.
• Staff do need to be notified for use of the lift.
• The dimensions of the lift are 73cm x 134cm (2ft 5in x 4ft 5in).

You are on Level Change (Mirage Restaurant). Skip to the next section.

Level Change (Mirage Restaurant)

• There are steps to access this area / service.
• The steps are located leading up to the restaurant from the gaming floor.
• There is / are 2 step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do not have handrails.
• There is a standard and / or platform lift to access this service.

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• Comments View
  • There is an identical level change within the restaurant leading to a raised seating area.
  • There is an identical platform lift next to that level change.

You are on Lift (Mirage Restaurant). Skip to the next section.

Lift (Mirage Restaurant)

• There is a lift for public use.
• The lift is located next to the level change.
• The lift is a platform lift.
• The lift is 80m (87yd) from main entrance.
• Staff do need to be notified for use of the lift.
• The dimensions of the lift are 73cm x 134cm (2ft 5in x 4ft 5in).

You are on Restaurant Bar Internal (Bar). Skip to the next section.

Restaurant Bar Internal (Bar)

• The following information is for the bar.
• Once inside, there is level access to the service.
• Food is available from the bar.
• Full table service is available.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 15m (16yd) from the main entrance.
• The distance between the floor and the lowest table is 35cm (1ft 2in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is bar snacks.

You are on Restaurant Bar Internal (Mirage Restaurant). Skip to the next section.

Restaurant Bar Internal (Mirage Restaurant)

• The following information is for the restaurant.
• Once inside, there is level access to the service.
• Full table service is available.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 85m (93yd) from the main entrance.
• The distance between the floor and the lowest table is 74cm (2ft 5in).
• The distance between the floor and the highest table is 74cm (2ft 5in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is a fusion of Thai, Chinese and Italian.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 75m (82yd 1in) from the main entrance.
  • The accessible toilet is located on the gaming floor.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the cashiers desk.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 150cm x 218cm (4ft 11in x 7ft 2in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 85cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The hand dryer is 112cm (3ft 8in) high.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located on the gaming floor.
  • The female and male toilets are 75m (82yd) from the main entrance.
  • Inside the venue, there is not level access to the female and male toilet.
  • Lighting levels are medium.

You are on Level Change (Standard Toilets). Skip to the next section.

Level Change (Standard Toilets)

• There is a ramp or slope to access this service.
• The ramp or slope is located on the floor leading into each toilet.
• The ramp or slope is permanent.
• The width of the ramp or slope is 78cm (2ft 7in).

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not generally on duty.