Access Guide
Opening Times
- Reception is staffed 24 hours per day.
Location
- The venue is situated within the centre of the city.
- This venue is situated in Birmingham.
- The venue is situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Birmingham New Street.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Brittania Car parks.
- The car park is located on Holliday Street.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 185cm x 615cm (6ft 1in x 20ft 2in).
- Standard marked parking bays are located by the side of the hotel on Holliday Street.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Parking is free for Blue Badge holders in the pay and display standard bays on Holliday Street.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main doors open automatically.
- The doors are single width.
- The door opening is 100cm (3ft 3in) wide.
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Comments
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- This entrance door is next to the main revolving doors.
Reception
- The desk is 4m (4yd 1ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high.
- The desk has a lowered section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are varied.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2-3-4-5-6-7-8-9-10-11.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift
- There is a lift for public use.
- The lift is located towards the rear of the building.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2-3-4-5-6-7-8-9-10-11.
- The lift is 28m (31yd) from main entrance.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Restaurant Bar Internal
- The following information is for the restaurant.
- Once inside, there is level access to the service.
- Full table service is available.
- There is ample room for a wheelchair user to manoeuvre.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 30m (33yd) from the main entrance.
- The distance between the floor and the lowest table is 56cm (1ft 10in).
- The distance between the floor and the highest table is 100cm (3ft 3in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Room
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General Information
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- The Tourist Board rating is 4.
- There are 312 rooms in total.
- There are 0 standard ground floor rooms.
- There are 300 standard rooms on other floors.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 12 room(s) which has / have accessible ensuite facilities.
- There is / are 12 adjoining room(s) available for carers.
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Location and Access
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- The accessible room viewed is 31m (34yd) from the lift.
- There is level access from an accessible entrance.
- No accessible rooms are located in a separate building from the main hotel.
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Accessible Room
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- The room number or room name viewed was 227.
- The width of the door is 90cm.
- The height of the bed is 74cm.
- The measurement between the bed base and floor is 52cm (1ft 8in).
- Light switches are within 120cm from floor level.
- There is a functional emergency alarm in the room.
- An adjoining room is available.
- Assistance dogs are welcomed to stay with guests in accessible rooms.
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Accessible Ensuite
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- The width of the door to the ensuite is 92cm (3ft 0in) (3ft 0in).
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The dimensions of the accessible ensuite are 200cm x 295cm (6ft 7in x 9ft 8in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted grab rails are available for the toilet.
- As you face the toilet, the wall mounted grab rails are on both sides.
- The toilet seat is 50cm (1ft 8in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 68cm (2ft 3in).
- The tap type is lever.
- There is a mixer tap for the sink.
- There is a functional emergency alarm in the ensuite.
- Disposal facilities are available.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
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Bath and Shower
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- There is a bath.
- The height of the side of the bath from floor level is 49cm (1ft 7in).
- The tap type is lever.
- There is a mixer tap.
- There is a shower over the bath.
- The shower head height is adjustable.
- The shower control type is lever.
- There are handrails available.
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Signage, colour contrast and lighting in accessible rooms
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- There is pictorial signage on or near the hotel door.
- The colour contrast between the external hotel room door and wall is medium.
- The colour contrast between the walls and floor is medium.
- The colour contrast between the internal hotel room door and wall is medium.
- The colour contrast between the external ensuite door and wall is medium.
- Lighting levels are medium.
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Colour contrast and lighting in accessible ensuite
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- The colour contrast between the internal ensuite door and wall is medium.
- The colour contrast between the walls and floor in the ensuite is low.
- The colour contrast between the dropdown rails and wall is medium.
- The colour contrast between the grab rails and wall is medium.
- Lighting levels are bright.
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Auxiliary Aids - General
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- Some rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) flashing alarms and vibrating pillows.
- Flashing fire alarms are in rooms.
- Vibrating fire alarms are In rooms.
- The venue does not provide other auxiliary aids for people with mobility impairments.
- The number of accessible rooms with baths is 12.
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Ground Floor Standard Rooms
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- There are not standard rooms on the ground floor.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors can be accessed by lift.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 15m (16yd 1ft) from the main entrance.
- The accessible toilet is located at the rear of the foyer.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 89cm (2ft 11in).
- The door weight is light.
- The dimensions of the accessible toilet are 137cm x 217cm (4ft 6in x 7ft 1in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 75cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is higher than 95cm (3ft 1in).
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a low colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 89cm (2ft 11in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located at the rear of the foyer.
- The female and male toilets are 15m (16yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located outside the front of the hotel.
- A member of staff trained in BSL skills is not generally on duty.