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Deaf Cultural Centre

Ladywood Road, Birmingham, B16 8SZ

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Access Guide

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Introduction

  • Services / facilities within the building include meeting rooms, a cafe, bar area, social workers, support workers, an employment officer and an equipment officer.
  • Comments View
    • BID offer an Employment Service for deaf, hard of hearing or PAN disability clients across Birmingham. They are able to support clients to find employment, training or education.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 08:00 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Birmingham.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Five Ways.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is at the back of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 300cm x 640cm (9ft 10in x 20ft 12in).
  • The nearest designated bay is 5m (16ft 5in) from the rear entrance.
  • The furthest designated bay is 8m (26ft 3in) from the rear entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located in Ladywood Road.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 105cm (3ft 5in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left as you face the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 100cm (3ft 3in).
  • There are steps to access this area / service.
  • The steps are located to the right as you face the entrance.
  • There is / are 4 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.

Outside Access (Rear Entrance)

  • This information is for the entrance located in the car park.
  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 105cm (3ft 5in) wide.

Reception

  • The reception desk is 6m (19ft 8in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.

Restaurant Bar Internal (Signing Tree Cafe)

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks cannot be brought to the table.
  • There is a lowered section at the service counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 14m (15yd) from the main entrance.
  • The distance between the floor and the lowest table is 71cm (2ft 4in).
  • The distance between the floor and the highest table is 71cm (2ft 4in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Opening Times View
    • Monday 08:30 - 17:00.
    • Tuesday 08:30 - 17:00.
    • Wednesday 08:30 - 17:00.
    • Thursday 08:30 - 17:00.
    • Friday 08:30 - 16:30.
    • Saturday Closed.
    • Sunday Closed.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is 10m (10yd 2ft) from the main entrance.
    • This accessible toilet is located off the foyer.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 148cm x 220cm (4ft 10in x 7ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 64cm (2ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 122cm (4ft) high.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 108cm (3ft 7in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 96cm (3ft 2in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located outside the venue.
  • A member of staff trained in BSL skills is generally on duty.
  • Staff are trained to BSL level 3.
  • Home visits / services are available.