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Erdington Health and Wellbeing Walk-in GP Centre

First Floor, 196 High Street, Erdington, Birmingham, B23 6SJ

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Access Guide

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Introduction

  • The walk-in centre is located on the first floor of the building.

Opening Times

  • Monday 08:00 - 19:30.
  • Tuesday 08:00 - 19:30.
  • Wednesday 08:00 - 19:30.
  • Thursday 08:00 - 19:30.
  • Friday 08:00 - 19:30.
  • Saturday 08:00 - 19:30.
  • Sunday 08:00 - 19:30.
  • Comments View
    • It is urgent care only after 18.30, the doors close at 19.30.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Birmingham.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Erdington.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open automatically.
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The doors are double width.
    • The door opening is 130cm (4ft 3in) wide.
    • There is a small raised threshold in the doorway.

Reception (Building)

  • The desk is 3m (3yd 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high.
  • The desk has a lowered section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located straight ahead as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 18m (19yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Reception

  • The desk is 10m (10yd 2ft) from the lift.
  • There is level access to reception from the entrance.
  • This is by lift.
  • The reception desk is high.
  • The desk has a lowered section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • There is not a touch screen.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Accessible Toilet (1)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 22m (24yd 2in) from the lift.
    • The accessible toilet is located in the Rooms 4-6 corridor, off reception.
    • There is level access to the accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 77cm (2ft 6in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 166cm x 210cm (5ft 5in x 6ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 77cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located off the waiting area.
    • The height of the baby change table once extended is 90cm (2ft 11in).
  • Comments View
    • There is another accessible toilet cubible next to this one.
    • The second cubicle has similar specifications but is smaller (130cm x 190cm) and the transfer space is to the left of the seat.
    • Photograph 2 shows the additional accessible toilet cubicle.
    • Photograph 3 shows the baby changing facility.

Accessible Toilet (2)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no signage on or near the toilet door.
    • The accessible toilet is 8m (8yd 2ft) from the lift.
    • The accessible toilet is located in a cubicle in the standard toilet.
    • There is level access to the accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 65cm (2ft 2in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 195cm x 215cm (6ft 5in x 7ft 1in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 130cm (4ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on Church Road.
  • A member of staff trained in BSL skills is not normally on duty.
  • Home visits / services are not available.