Access Guide

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Introduction

Services / facilities within the building include children's services, safeguarding team, nursery, and parenting classes.

Opening Times

Monday 08:00 - 18:00.
Tuesday 08:00 - 18:00.
Wednesday 08:00 - 18:00.
Thursday 08:00 - 18:00.
Friday 08:00 - 18:00.
Saturday Closed.
Sunday Closed.

Location

The venue is situated outside the centre of the city.
This venue is situated in Birmingham.
There is a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Small Heath.

Parking

The venue does not have its own car park.

Public Car Parks. View
- There is not a car park for public use within 200m (approx).
On Street Parking and Drop-off Details. View
- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Comments View
- Visitors may use the mosque car park opposite the venue.
- There is a controlled crossing with tactiles to access the centre.

Outside Access (Main Entrance)

This information is for the entrance located at the front of the building.
There is level access into the venue.
The bell is not in a suitable position to allow wheelchair users to gain access.
The intercom is not in a suitable position to allow wheelchair users to gain access.
The main doors open towards you (pull).
The doors are single width.
The doors are heavy.
The door opening is 90cm (2ft 11in) wide.

Second set of doors View
- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 90cm (2ft 11in) wide.

Reception

The desk is 3m (3yd 10in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is low.
The lighting levels are bright.

Inside Access

There is level access to the service.
There is not a hearing assistance system.
This venue does play background music.
Music is played in the waiting area.
Motorised scooters are allowed in public parts of the venue.
The lighting levels are bright.

Eating and Drinking

The following information is for the cafe.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the counter.
No tables are permanently fixed.
No chairs are permanently fixed.
No chairs have armrests.
The nearest table is 15m (16yd 1ft) from the main entrance.
The distance between the floor and the lowest table is 72cm (2ft 4in).
The distance between the floor and the highest table is 72cm (2ft 4in).
There is ample room for a wheelchair user to manoeuvre.
The type of food served here is snacks and light meals.

Comments View
- The cafe is open only during term time.

Accessible Toilet

There are accessible toilets within this venue designated for public use.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 4m (4yd 1ft) from the main entrance.
- The accessible toilet is located to the left of the reception desk.
- There is level access to the accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 100cm (3ft 3in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 140cm x 215cm (4ft 7in x 7ft 1in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 75cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- No emergency alarm fitted in the cubicle.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
Position of Fixtures View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is poor.
- The contrast between the drop down rails and wall is poor.
Baby Change Facilities View
- Inside the venue, there is level access to the baby change facility.
Colour Contrast and Lighting View
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilets are available.
Access to Standard Female and Male Toilet(s) View
- The female and male toilets are located to the left of the reception desk.
- The female and male toilets are 4m (4yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.