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Marriott Hotel Birmingham

12 Hagley Road, Five Ways, Birmingham, B16 8SJ

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Access Guide

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Introduction

  • Services / facilities within the building include the leisure club and meeting rooms.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Five Ways.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Five Ways.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 240cm x 390cm (7ft 10in x 12ft 10in).
  • The nearest designated bay is 2m (6ft 7in) from the accessible entrance.
  • The furthest designated bay is 4m (13ft 1in) from the accessible entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 70cm (2ft 4in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located leading up to the entrance.
  • There is / are 6 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.

Outside Access (Accessible Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 95cm (3ft 1in) wide.

Lift (Accessible Entrance)

  • There is a lift for public use.
  • The lift is located directly in front of the accessible entrance.
  • The lift is a platform lift.
  • The lift is 2m (2yd 7in) from the car park.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 95cm (3ft 1in).
  • The dimensions of the lift are 100cm x 135cm (3ft 3in x 4ft 5in).
  • There are separate entry and exit doors in the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.

Reception

  • The reception desk is 10m (32ft 10in) from the accessible entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk does not have a lowered section.
  • Lighting levels are low.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played in some parts of the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are B-G-1-2-3-4-5.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting level is medium.

Lift

  • There is a lift for public use.
  • The lift is located next to the main foyer.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4-5.
  • The lift is 14m (15yd) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 84cm (2ft 9in).
  • The dimensions of the lift are 95cm x 164cm (3ft 1in x 5ft 5in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is bright.

Lift (Leisure Club)

  • There is a lift for public use.
  • The lift is located on the main staircase leading to the leisure club.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are B-G.
  • The lift is 16m (17yd 1ft) from the accessible entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 80cm x 96cm (2ft 7in x 3ft 2in).
  • There are separate entry and exit doors in the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.

Room

  • General Information View
    • The Tourist Board rating is 4.
    • There are 104 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 102 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 2 room(s) which has / have accessible ensuite facilities.
    • There is / are 0 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 18m (20yd) from the lift.
    • There is level access from an accessible entrance.
    • This is by lift.
    • No accessible rooms are located in a separate building from the main hotel.
  • Accessible Room View
    • The room number or room name viewed was 204.
    • The width of the door is 78cm (2ft 7in).
    • The height of the bed is 60cm (1ft 12in).
    • The measurement between the bed base and floor is 30cm (0ft 12in).
    • Light switches are within 120cm from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
    • An adjoining room is available.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 84cm (2ft 9in) (2ft 9in).
    • The door opens outwards.
    • The door is light.
    • The door is locked by a (no lock).
    • The dimensions of the accessible ensuite are 130cm x 250cm (4ft 3in x 8ft 2in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 140cm (4ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet, the wall mounted grab rails are on the left.
    • The toilet seat is 45cm (1ft 6in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The height of the sink is 73cm (2ft 5in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is not a functional emergency alarm in the ensuite.
    • No emergency alarm is fitted in the ensuite.
    • Disposal facilities are not available.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is adjustable.
    • The shower control type is lever.
    • The shower seat is flip down.
    • The flip down or fixed seat height is 52cm (1ft 8in).
    • There are handrails available.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is Braille signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is poor.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal hotel room door and wall is poor.
    • The colour contrast between the external ensuite door and wall is poor.
    • Lighting levels are medium.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the walls and floor in the ensuite is poor.
    • The colour contrast between the drop down rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are medium.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) flashing alarms and Teletext/subtitles/Ceefax.
    • Flashing fire alarms are in rooms.
    • The hotel does not provide any other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
    • The number of accessible rooms with baths is 0.
    • The number of accessible rooms with wheel in showers is 1.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • Adjoining rooms are not available.

Restaurant Bar Internal (West12 - Restaurant)

  • The following information is for the restaurant.
  • Once inside, there is level access to the service.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 25m (27yd 1ft) from the accessible entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is varied.
  • Comments View
    • Plastic cups are not available.
    • Plastic cutlery is not available.
    • Drinking straws are available on request.
  • Opening Times View
    • Monday 06:30 - 11:00.
    • Monday 17:00 - 22:00.
    • Tuesday 06:30 - 11:00.
    • Tuesday 17:00 - 22:00.
    • Wednesday 06:30 - 11:00.
    • Wednesday 17:00 - 22:00.
    • Thursday 06:30 - 11:00.
    • Thursday 17:00 - 22:00.
    • Friday 06:30 - 11:00.
    • Friday 17:00 - 22:00.
    • Saturday 06:30 - 11:00.
    • Saturday 17:00 - 22:00.
    • Sunday 06:30 - 11:00.
    • Sunday 17:00 - 22:00.

Restaurant Bar Internal (West12 - Bar)

  • The following information is for the bar.
  • Once inside, there is level access to the service.
  • Food is available from the bar.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 28m (30yd 1ft) from the accessible entrance.
  • The distance between the floor and the lowest table is 66cm (2ft 2in).
  • The distance between the floor and the highest table is 66cm (2ft 2in).
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Comments View
    • Plastic cups are not available.
    • Plastic cutlery is not available.
    • Drinking straws are available on request.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are not steps into the swimming pool.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located in the basement.
    • The fitness suite is 7m (22ft 12in) from the leisure club lift.
    • There is level access to the fitness suite.
    • Level access is by lift.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are heavy.
    • The opening is 77cm (2ft 6in) wide.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • There is not clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 18m (19yd 2ft) from the accessible entrance.
    • The accessible toilet is located next to the main lift.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 140cm x 155cm (4ft 7in x 5ft 1in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 72cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.

Accessible Toilet (Leisure Club)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 10m (10yd 2ft) from the leisure club lift.
    • The accessible toilet is located in the leisure club.
    • There is not level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 170cm x 230cm (5ft 7in x 7ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 170cm (5ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency alarm is not fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 95cm (3ft 1in).

Level Change (Accessible Toilet - Leisure Club)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located in front of the toilet.
  • There is / are 1 step(s) to the area / service.
  • The lighting levels at the steps are bright.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are shallow.
  • The steps do not have handrails.

Accessible Shower

  • Accessible shower facilities are available.
  • The showers are located in the leisure club.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
  • The height of the seat is 53cm (1ft 9in).
  • There is level access to the services from the shower facilities.

Standard Toilet(s)

Standard Changing Room

  • There are standard changing rooms available.
  • The standard changing room is 10m (32ft 10in) from the leisure club lift.
  • The standard changing room is 6m (19ft 8in) from the fitness suite.
  • The standard changing rooms are located in the leisure club.
  • There is level access to the standard changing rooms.

Standard Shower

  • There are standard level access shower facilities available.
  • The showers are located within the standard changing rooms.
  • There is level access to the services from the shower facilities.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.