You are on Opening Times. Skip to the next section.

Opening Times

• Tuesday 10:30 - 17:00.
• Wednesday 10:30 - 17:00.
• Thursday 10:30 - 17:00.
• Friday 10:30 - 17:00.
• Saturday 10:30 - 17:00.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in Birmingham.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Jewellery Quarter.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Jewellery Quarter car park.
  • The car park is located in Vyse Street.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • On street Blue Badge parking is located in Branston Street.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • The dimensions of the standard marked parking bays are 580cm x 200cm (19ft 0in x 6ft 7in).
  • Standard marked parking bays are located in Vyse Street.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is a horizontal strip of Blue Badge parking in Branston Street.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 90cm (2ft 11in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 2 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are deep.
• The steps do not have handrails.

You are on Outside Access (Branston Street Entrance). Skip to the next section.

Outside Access (Branston Street Entrance)

• This information is for the entrance located in Branston Street.
• There is not level access into the venue.
• The intercom is in a suitable position to allow wheelchair users to gain access.
• The main doors open away from you (push).
• The doors are single width.
• The doors are permanently held open.
• The door opening is 96cm (3ft 2in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 79cm (2ft 7in) wide.
• Comments View
  • Staff will meet visitors at this entrance and open the gate and the door.

You are on Level Change (Branston Street Entrance). Skip to the next section.

Level Change (Branston Street Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located between the gate and the door.
• The ramp or slope is permanent.
• The width of the ramp or slope is 108cm (3ft 7in).

You are on Reception. Skip to the next section.

Reception

• The reception desk is 15m (16yd) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk does not have a lowered section.
• Lighting levels are medium.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does not play background music.
• Scooters are allowed in some parts of the venue.
• The scooter can be used on the ground floor.
• The scooter cannot be used on the upper floors.
• Lighting levels are varied.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There is a ramp or slope to access this service.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 88cm (2ft 11in).

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• Comments View
  • This slope is located between the Branston Entrance and the museum.
  • The slope leads down to the adapted toilet, workshop and Branston Road entrance from inside the museum.
  • Alternative access to the workshop is via 2 medium, clearly marked steps.
  • The steps do not have handrails.

You are on Museum. Skip to the next section.

Museum

• Exhibits cannot be audio described.
• Braille signage for exhibits is not available.
• The availability of Braille signage does not depend on exhibition.
• The availability of touch tours depends on exhibition.
• Video tours are not available.
• Concessions are available.
• There is not a wheelchair to borrow.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the corridor behind reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2.
• The lift is 14m (15yd) from Branston Road entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 77cm (2ft 6in).
• The dimensions of the lift are 85cm x 135cm (2ft 9in x 4ft 5in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do have tactile markings.
• The lighting level in the lift is medium.

You are on Restaurant Bar Internal (Tea Room). Skip to the next section.

Restaurant Bar Internal (Tea Room)

• The following information is for the cafe.
• Once inside, there is not level access to the service.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks cannot be brought to the table.
• There is not a lowered section at the service counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 17m (19yd) from the main entrance.
• The distance between the floor and the lowest table is 64cm (2ft 1in).
• The distance between the floor and the highest table is 64cm (2ft 1in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is cold snacks.

You are on Level Change (Tea Room). Skip to the next section.

Level Change (Tea Room)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading into the tearoom.
• The ramp or slope is permanent.
• The width of the ramp or slope is 85cm (2ft 9in).

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is located next to the entrance.
  • There is not level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 92cm (3ft 0in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 150cm x 150cm (4ft 11in x 4ft 11in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is not a functional emergency alarm available.
  • It is out of reach (higher than 10cm (0ft 4in) from floor).
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The hand dryer is 108cm (3ft 7in) high.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located on the first floor, right as you exit the lift.
  • The female toilets are 1m (3ft 3in) from the lift.
  • Inside the venue, there is level access to the female toilet.
  • This is by lift.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located on the second floor, right as you exit the lift.
  • The male toilets are 1m (3ft 3in) from the lift.
  • Inside the venue, there is level access to the male toilet.
  • This is by lift.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located at the rear of the building.
  • The height of the baby change table once extended is 95cm (3ft 1in).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.