Access Guide
Introduction
- Related link The Mailbox.
- Http://www.disabledgo.com/access-guide/birmingham-city-council/mailbox-2
Location
- The venue is situated within the centre of the city.
- This venue is situated in Birmingham.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is New Street.
- The venue is in a shopping mall.
Opening Hours
Parking
- Please refer to the Mailbox access guide for information on parking.
Outside Access (Main Entrance)
- This information is for the entrance located on the 3rd floor from the car park.
- There is level access into the venue.
- The main door(s) open both ways.
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 110cm (3ft 7in) wide.
Inside Access
- There is level access to the service.
- This venue does play background music.
- Music is played throughout the restaurant.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are medium.
Eating and Drinking
- The following information is for the restaurant.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the service counter.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 3m (9ft 10in) from the main entrance.
- The distance between the floor and the lowest table is 73cm (2ft 5in).
- The distance between the floor and the highest table is 73cm (2ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are hand held only.
- Menus are available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is Portugese cuisine.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
View
- The toilet is for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 14m (15yd 11in) from the main entrance.
- The accessible toilet is located at the rear of the restaurant.
- There is level access to the accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from any member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door weight is light.
- The dimensions of the accessible toilet are 140cm x 220cm (4ft 7in x 7ft 3in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 68cm (2ft 3in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The hand dryer is 105cm (3ft 5in) high.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are medium.
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Comments
View
- Baby change facilities are located within the venue.
- The baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 94cm (3ft 1in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located on the first floor.
- The female and male toilets are 1m (3ft 3in) from the stairs.
- Inside the venue, there is not level access to the female and male toilet.
- Lighting levels are low.
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Comments
View
- The photographs show the female and male toilets respectively.
Level Change (Toilets)
- There are steps to access this area / service.
- The steps are located at the rear of the restaurant.
- There is / are 15+ step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.