You are on Opening Times. Skip to the next section.

Opening Times

• Monday 06:30 - 21:30.
• Tuesday 06:30 - 21:30.
• Wednesday 06:30 - 21:30.
• Thursday 06:30 - 21:30.
• Friday 06:30 - 21:30.
• Saturday 07:00 - 20:00.
• Sunday 11:00 - 17:00.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• The venue is in a pedestrian area.
• This venue is situated in Birmingham.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is New Street.
• The venue is in a shopping mall.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks. View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Dale End Public Car Park.
  • The car park is located on Dale End.
• On Street Parking and Drop-off Details. View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located on Union Street.
• There is not level access into the venue.
• The main doors open (no doors).
• The door opening is 150cm (4ft 11in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located on the right as you face the steps.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 120cm (3ft 11in).
• There are steps to access this area / service.
• The steps are located directly inside the entrance.
• There is / are 5 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The steps are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

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• Comments View
  • The ramp overcomes the steps.
  • The ramp has handrails on both sides.

You are on Reception (Kiosk). Skip to the next section.

Reception (Kiosk)

• The reception desk is 8m (26ft 3in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is low height.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Lighting levels are bright.

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• Comments View
  • Hearing loops are fitted at some of the tills.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.

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Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A member of staff trained in BSL skills is not generally on duty.
• This service cannot be requested.
• Staff are not Text Relay aware.