Access Guide
Introduction
- Related link Arcadian Centre.
- Http://www.disabledgo.com/en/access-guide/arcadian-centre
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Comments
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- Reception is manned 24 hours per day.
- stayCity apartments are located within the Arcadian Centre.
Location
- The venue is situated within the centre of the city.
- This venue is situated in Birmingham.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is New Street.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park is at the side of the venue.
- The car park type is multi storey.
- There are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does have a height restriction barrier.
- The maximum height is 230.
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On Street Parking and Drop-off Details.
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located on the upper level of the Arcadian Centre.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 180cm (5ft 11in) wide.
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Comments
View
- Step free access to this entrance is via Hurst Walk or the lift from the lower level.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located immediately beyond the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
Outside Access (Car Park Entrance)
- This information is for the entrance located in the car park.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 87cm (2ft 10in) wide.
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Second set of doors
View
- There is a second set of doors.
- The doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 87cm (2ft 10in) wide.
Level Change (Car Park Entrance)
- There are steps to access this area / service.
- The steps are located in the threshold of the first doorway.
- There is / are 1 step(s) to the area / service.
- The steps are not clearly marked.
- The steps are shallow.
Reception
- The reception desk is 12m (13yd) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk does not have a lowered section.
- Lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is not level access to the service.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are varied.
Level Change (Inside Access)
- There are steps to access this area / service.
- The steps are located between the entrances and the lift to the rooms.
- There is / are 10 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The handrails are on both sides.
- There is a standard and / or platform lift to access this service.
Lift
- There is a lift for public use.
- The lift is located next to the level change.
- The lift is a platform lift.
- The lift is 17m (19yd) from main entrance.
- Staff do need to be notified for use of the lift.
- The dimensions of the lift are 89cm x 130cm (2ft 11in x 4ft 3in).
- The lighting level in the lift is medium.
Other Floors
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Steps
View
- The floors which are accessible by stairs are 3-5-6.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- The lighting level is bright.
Lift
- There is a lift for public use.
- The lift is located on the raised section.
- The lift is a standard lift.
- The floors which are accessible by this lift are 3-5-6.
- The lift is 6m (19ft 8in) from platform lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 107cm x 220cm (3ft 6in x 7ft 3in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Room
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General Information
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- There are 78 rooms in total.
- There are 0 standard ground floor rooms.
- There are 78 standard rooms on other floors.
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Accessible Rooms
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- There are not accessible ensuite facilities.
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Auxiliary Aids - General
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- Some hotel rooms have auxiliary aids for people with sensory impairments.
- The hotel does not provide any other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
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Ground Floor Standard Rooms
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- There are not standard rooms on the ground floor.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- Adjoining rooms are available.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
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Comments
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- There are toilet facilities located within all the apartments.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not generally on duty.