Skip to main content

Staycity Apartments

Arc Apartments, Arcadian Centre, Hurst Street, Birmingham, B5 4TD

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Comments View
    • Reception is manned 24 hours per day.
    • stayCity apartments are located within the Arcadian Centre.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Birmingham.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is New Street.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is at the side of the venue.
  • The car park type is multi storey.
  • There are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does have a height restriction barrier.
  • The maximum height is 230.

Outside Access (Main Entrance)

  • This information is for the entrance located on the upper level of the Arcadian Centre.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 180cm (5ft 11in) wide.
  • Comments View
    • Step free access to this entrance is via Hurst Walk or the lift from the lower level.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located immediately beyond the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (Car Park Entrance)

  • This information is for the entrance located in the car park.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 87cm (2ft 10in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 87cm (2ft 10in) wide.

Level Change (Car Park Entrance)

  • There are steps to access this area / service.
  • The steps are located in the threshold of the first doorway.
  • There is / are 1 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are shallow.

Reception

  • The reception desk is 12m (13yd) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.

Level Change (Inside Access)

  • There are steps to access this area / service.
  • The steps are located between the entrances and the lift to the rooms.
  • There is / are 10 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a standard and / or platform lift to access this service.

Lift

  • There is a lift for public use.
  • The lift is located next to the level change.
  • The lift is a platform lift.
  • The lift is 17m (19yd) from main entrance.
  • Staff do need to be notified for use of the lift.
  • The dimensions of the lift are 89cm x 130cm (2ft 11in x 4ft 3in).
  • The lighting level in the lift is medium.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are 3-5-6.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located on the raised section.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 3-5-6.
  • The lift is 6m (19ft 8in) from platform lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 107cm x 220cm (3ft 6in x 7ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Room

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.