You are on Introduction. Skip to the next section.

Introduction

• Related link Arcadian Centre.
• Http://www.disabledgo.com/en/access-guide/arcadian-centre

Collapse all Expand all

• Comments View
  • Reception is manned 24 hours per day.
  • stayCity apartments are located within the Arcadian Centre.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Birmingham.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is New Street.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is not free for Blue Badge holders.
• The car park is at the side of the venue.
• The car park type is multi storey.
• There are 0 designated parking bay(s) within the car park.
• The route from the car park to the entrance is accessible to a wheelchair user unaided.
• The car park surface is tarmac.
• The patron does not have to cross a road.
• The car park does have a height restriction barrier.
• The maximum height is 230.

Collapse all Expand all

• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located on the upper level of the Arcadian Centre.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 180cm (5ft 11in) wide.

Collapse all Expand all

• Comments View
  • Step free access to this entrance is via Hurst Walk or the lift from the lower level.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located immediately beyond the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

• This information is for the entrance located in the car park.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 87cm (2ft 10in) wide.

Collapse all Expand all

• Second set of doors View
  • There is a second set of doors.
  • The doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 87cm (2ft 10in) wide.

You are on Level Change (Car Park Entrance). Skip to the next section.

Level Change (Car Park Entrance)

• There are steps to access this area / service.
• The steps are located in the threshold of the first doorway.
• There is / are 1 step(s) to the area / service.
• The steps are not clearly marked.
• The steps are shallow.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 12m (13yd) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk does not have a lowered section.
• Lighting levels are medium.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Lighting levels are varied.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There are steps to access this area / service.
• The steps are located between the entrances and the lift to the rooms.
• There is / are 10 step(s) to the area / service.
• Lighting levels at the steps are medium.
• The steps are clearly marked.
• The steps are deep.
• The steps do have handrails.
• The handrails are on both sides.
• There is a standard and / or platform lift to access this service.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located next to the level change.
• The lift is a platform lift.
• The lift is 17m (19yd) from main entrance.
• Staff do need to be notified for use of the lift.
• The dimensions of the lift are 89cm x 130cm (2ft 11in x 4ft 3in).
• The lighting level in the lift is medium.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are 3-5-6.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • The lighting level is bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located on the raised section.
• The lift is a standard lift.
• The floors which are accessible by this lift are 3-5-6.
• The lift is 6m (19ft 8in) from platform lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 107cm x 220cm (3ft 6in x 7ft 3in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Room. Skip to the next section.

Room

Collapse all Expand all

• General Information View
  • There are 78 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 78 standard rooms on other floors.
• Accessible Rooms View
  • There are not accessible ensuite facilities.
• Auxiliary Aids - General View
  • Some hotel rooms have auxiliary aids for people with sensory impairments.
  • The hotel does not provide any other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are available.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Baby Change Facilities View
  • Baby change facilities are not located within the venue.
• Comments View
  • There are toilet facilities located within all the apartments.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not generally on duty.