Access Guide
Opening Times
- The venue has seasonal opening times and please contact the venue for details of opening times.
-
Comments
View
- Last entry is one hour before closing.
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Birmingham.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is University.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 300cm x 450cm (9ft 10in x 14ft 9in).
- The nearest designated bay is 6m (19ft 8in) from the house entrance.
- The furthest designated bay is 8m (26ft 3in) from the house entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (House Entrance)
- This information is for the entrance located to the front of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are permanently held open.
- The door opening is 105cm (3ft 5in) wide.
-
Second set of doors
View
- There is a second set of doors.
- The doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 82cm (2ft 8in) wide.
Level Change (House Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There are steps to access this area / service.
- The steps are located between the 2 entrances.
- There is / are 1 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The steps are clearly marked.
- The steps are medium.
- The steps do not have handrails.
-
Comments
View
- There is a ramp between the 2 doors.
- The ramp bypasses the step.
Outside Access (Shop and Ticket Office Entrance)
- This information is for the entrance located to the front of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 94cm (3ft 1in) wide.
-
Comments
View
- The entrance to the gardens is though the shop and ticket office.
Level Change (Shop Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
Reception (Ticket Office)
- The desk is 4m (4yd 1ft) from the shop and ticket office entrance.
- There is level access to reception from the entrance.
- The reception desk is low (76cm or lower).
- The lighting levels are medium.
Inside Access (House)
- There is level access to the service.
- There is not a hearing assistance system.
- Motorised scooters are not allowed in public parts of the venue.
- Lighting levels are medium.
Inside Access (Gardens)
- There is not level access to the service.
- Motorised scooters are allowed in public parts of the venue.
-
Comments
View
- There are motorised scooters to borrow.
Level Change (Gardens)
- There are some uneven paths around the gardens.
- The surfaces of the paths is gravel and compact gravel.
Restaurant Bar Internal
- The following information is for the restaurant.
- Once inside, there is level access to the service.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 21m (22yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 73cm (2ft 5in).
- The distance between the floor and the highest table is 73cm (2ft 5in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is varied hot and cold meals.
-
Comments
View
- Lunches are between 12:00 and 15:00.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift
- There is a lift for public use.
- The lift is located to the right as you enter.
- The lift is a platform lift.
- The floors which are accessible by this lift are G-1.
- The lift is 9m (29ft 6in) from house entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 88cm (2ft 11in).
- The dimensions of the lift are 102cm x 135cm (3ft 4in x 4ft 5in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Accessible Toilet
-
Features and Dimensions
View
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 93cm (3ft 1in).
- The door is light.
- The dimensions of the accessible toilet are 140cm x 260cm (4ft 7in x 8ft 6in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 68cm (2ft 3in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are available in the cubicle.
- There is a coat hook.
-
Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is good.
- Lighting levels are medium.
-
Comments
View
- Baby change facilities are located within the venue.
- The baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 82cm (2ft 8in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female Toilet(s)
View
- The female toilets are located to the right as you enter.
- The female toilets are 8m (26ft 3in) from the house entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are medium.
-
Access to Standard Male Toilet(s)
View
- The male toilets are located on the first floor.
- The male toilets are 4m (13ft 1in) from the lift.
- Inside the venue, there is level access to the male toilet.
- This is by lift.
- Lighting levels are medium.
-
Comments
View
- There are male and female standard toilets located within the courtyard.
- The access to the toilets is by a deep step.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- A bowl of water can be provided for an assistance dog.