You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The Birmingham Women's and Children's Hospital is located on Steelhouse Lane.
  • Parking is available at the NCP Royal Angus Car Park located on Whittall Street, B4 6HD opposite the hospital or Printing House Car Park located on Printing House Street B4 6DE.
• By Bus View
  • Services 33, 51, 52, 65, 67, X3, X4, X5, 907, X14, 934, 935, 935A, 936, 997, X51 stop on James Watt Queensway or on Corporation Street.
    Services 16, 74 stop at the bus stop at Old Square.
  • There is not an onsite bus stop.
• Useful Links View
  • Buses to Birmingham Children's Hospital.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Birmingham Children's Hospital). Skip to the next section.

Getting Help and Assistance (Birmingham Children's Hospital)

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0121 333 8403.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found in the main foyer.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and Makaton on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact main reception.

You are on Hospital Parking (Drop Off). Skip to the next section.

Hospital Parking (Drop Off)

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• Parking View
  • The hospital does not have a dedicated car park.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located outside the main entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
• Comments View
  • The drop off bay is 14m from the main entrance.

You are on Public Parking. Skip to the next section.

Public Parking

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• On Street Standard Parking View
  • Standard on street parking is available.
• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • The public car park is located on Weaman Street.
  • The name of the car park is B4 Car Park.
• Drop-off Point View
  • There is not a designated drop-off point.
• Additional Public Parking Information View
  • For more information on public parking please click here (new tab).
• Comments View
  • On street parking is available on Steelhouse Lane and Whittall Street.

You are on Getting To (The Burns Unit). Skip to the next section.

Getting To (The Burns Unit)

• The Burns Unit is/are located on the first floor of the Hospital.
• Access to the Burns Unit is via the Main Hospital entrance.
• Enter via the Main Hospital Entrance and continue up the slope to the end of the corridor. At the end turn right and continue to the lift on the left. Take the lift to level one and on exiting turn left, the Burns Unit is at the end of the corridor on the left.
• There is ramped/sloped access to the Burns Unit.
• The Burns Unit is approximately 84m from the Main Hospital entrance.
• There is a/are manual, heavy, double door(s) between the Main Hospital entrance and the department/service.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 130cm .
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 147cm (4ft 10in).
  • There is a door release button when exiting.
  • The height of the door release button is 127cm (4ft 2in).
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 171cm.
• Ramp/Slope Details View
  • The ramp/slope is located to the left and right and beyond the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are in the centre going up the ramp.
  • The lighting levels at the ramp/slope are medium.
  • The ramp/slope does not bypass the step(s).
• Comments View
  • The doors are locked at 10.00pm when the intercom is needed and exit button.

You are on Other Floors (Main Stairs). Skip to the next section.

Other Floors (Main Stairs)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are LG, G, 1, 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.
• Comments View
  • There are three sets of stairs located throughout the hospital.

You are on Lift (Main Lifts). Skip to the next section.

Lift (Main Lifts)

• There is a lift for public use.
• The lift is located to the right on entering the main hospital entrance.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 46m (50yd 11in) from the main hospital entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are LG, G, 1 and 2.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is fair.
• The clear door width is 129cm (4ft 3in).
• The dimensions of the lift are 146cm x 251cm (4ft 9in x 8ft 3in).
• There are separate entry and exit doors in the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low to moderate.

You are on Opening Times (Outpatients). Skip to the next section.

Opening Times (Outpatients)

• Monday 09:00 - 16:00.
• Tuesday 09:00 - 16:00.
• Wednesday Closed.
• Thursday 09:00 - 16:00.
• Friday 09:00 - 16:00.
• Saturday Closed.
• Sunday Closed.

You are on Opening Times (Ward Visiting Times). Skip to the next section.

Opening Times (Ward Visiting Times)

• Monday 10:00 - 20:00.
• Tuesday 10:00 - 20:00.
• Wednesday 10:00 - 20:00.
• Thursday 10:00 - 20:00.
• Friday 10:00 - 20:00.
• Saturday 10:00 - 20:00.
• Sunday 10:00 - 20:00.

You are on Entrance (The Burns Unit). Skip to the next section.

Entrance (The Burns Unit)

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• Entrance Details View
  • This information is for the entrance located on Hospital Street.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is an intercom but it is not at a convenient height for wheelchair users to gain access.
  • There is a hand sanitiser but it is not at a convenient height for wheelchair users.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 166cm.
• Comments View
  • The height of the hand sanitiser is 138cm.
  • The height of the intercom is 138cm.

You are on Reception (The Burns Unit). Skip to the next section.

Reception (The Burns Unit)

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• Reception View
  • The reception point is located ahead and to the right on entering the unit.
  • The reception point is approximately 10m (10yd 2ft) from the Burns Unit entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower) .
  • There is sufficient space to write or sign documents on the counter.
  • There is not a clear knee recess beneath the low section of the desk.
  • The counter is not staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • The seats do not have armrests.
  • The waiting room / area does have background music playing.
  • There is a television.
  • Subtitles are not available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

You are on Inside Access (The Burns Unit). Skip to the next section.

Inside Access (The Burns Unit)

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is available.
• Dementia friendly signage is not provided.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are medium.

You are on Consultation / Treatment Room. Skip to the next section.

Consultation / Treatment Room

• There is / are 4 consultation / treatment room(s) available.
• The name / number of the room surveyed was; 4.
• There is level access to the consultation / treatment room.
• Level access is by lift.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is electric.
• A sling is available.
• The sling is attached by loop.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Therapy Room). Skip to the next section.

Consultation / Treatment Room (Therapy Room)

• The name / number of the room surveyed was; Therapy Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is electric.
• A sling is available.
• The sling is attached by loop.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Ward (The Burns Ward). Skip to the next section.

Ward (The Burns Ward)

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• Ward Information View
  • This is a/an Burns ward.
  • This is a shared ward.
  • There is/are 4 bay(s) available.
  • There is/are 5 side room(s) available.
  • There is/are 9 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 150cm (4ft 11in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are moderate to good.
• Reception/Nurses' Station View
  • The height of the ward reception desk is 76cm.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is a relatives' room for the ward.
  • The width of the door opening into the relatives' room is over 75cm.
  • There is a clear turning space in the relatives' room.
  • There is not a/are not chair(s) with armrests available within the relatives' room.
• Example Side Room View
  • There are multiple side rooms available with accessible ensuites.
  • The side room surveyed does not have an accessible ensuite.
  • The width of the door opening into the side room is over 75cm.
  • The side room surveyed does not have a ceiling track hoist.
  • There is sufficient space next to the bed for a mobile hoist to operate.
  • There is room for a wheelchair user to manoeuvre around the bed.
  • Bedside storage is available.
  • The colour contrast between the walls and the floor in the side room is good.
  • The lighting levels in the side room are moderate to good.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is not a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • Accessible toilet facilities for visitors are located at the opposite end of the corridor.
  • There are no standard toilet facilities on the ward for visitors.
  • Standard toilet facilities for visitors are located at the opposite end of the corridor.

You are on Washroom (Outpatients). Skip to the next section.

Washroom (Outpatients)

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• Washroom Details View
  • The washroom surveyed has a height adjustable bath and a wash basin.
  • There is/are 1 washroom(s) of this type in the department.
  • The washroom surveyed is located ahead on entering the Unit.
  • The washroom surveyed is approximately 20m from the Burns Unit entrance.
  • There is step free access to the washroom surveyed once inside the department.
  • This washroom is shared.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 90cm (2ft 11in).
  • The dimensions of the washroom are 285cm x 370cm (9ft 4in x 12ft 2in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 161cm from the floor.
  • There is not a mirror.
  • There is a wash basin.
  • The height of the wash basin is 83cm.
  • As you face the wash basin the wall-mounted grab rails are on the left.
  • The tap type is sensor. It is a mixer tap.
  • There is a soap dispenser.
  • The height of the soap dispenser is 128cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 140cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 86cm (2ft 10in).
  • The bath is height adjustable.
  • The bath tap type is push button. It is a mixer tap.
  • There is a shower over/for the bath.
  • The shower head is hand held.
  • There are not wall-mounted grab rails available.
  • A bath hoist is available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Washroom (Washroom with Shower). Skip to the next section.

Washroom (Washroom with Shower)

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• Washroom Details View
  • The washroom surveyed has a shower, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • There is/are also 1 washroom(s) which has/have a bath.
  • The washroom surveyed is located ahead and on the right at the rear of the ward.
  • The washroom surveyed is approximately 35m from the Burns Ward entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This is a shared washroom.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 89cm (2ft 11in).
  • The dimensions of the washroom are 115cm x 172cm (3ft 9in x 5ft 8in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 175cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 85cm.
  • As you face the wash basin the wall-mounted grab rails are on the left.
  • The tap type is twist/turn. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 114cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 127cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 40cm (1ft 4in).
  • The toilet has a wall which can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 102cm.
  • There is a flush on the transfer side.
  • There is a dropdown rail on the transfer side.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 86cm.
  • There is a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is not a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • There is no seat for the shower.
  • There are not wall-mounted grab rails available.
  • The shower tray is accessed via a deep step.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Washroom (Washroom with Bath). Skip to the next section.

Washroom (Washroom with Bath)

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• Washroom Details View
  • The washroom surveyed has a height adjustable bath, a bath and a toilet.
  • There is/are 1 washroom(s) of this type in the ward.
  • There is/are also 1 washroom(s) which has/have a shower, a toilet and a wash basin.
  • The washroom surveyed is located ahead and to the left on entering the ward.
  • The washroom surveyed is approximately 20m from the Burns Ward entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is shared.
  • There is no additional signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) lock(s) automatically.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 88cm (2ft 11in).
  • The dimensions of the washroom are 360cm x 580cm (11ft 10in x 19ft).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 173cm from the floor.
  • There is not a mirror.
  • There is a wash basin.
  • The height of the wash basin is 79cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is sensor. It is a mixer tap.
  • There is a soap dispenser.
  • The height of the soap dispenser is 128cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 128cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 81cm (2ft 8in).
  • The bath is height adjustable.
  • The bath tap type is push button. It is a mixer tap.
  • There is a shower over/for the bath.
  • The shower head is hand held.
  • There are not wall-mounted grab rails available.
  • A bath hoist is available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilets are available off the main corridor by the PICU.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilets are available in the main corridor on the ground floor.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Birmingham Womens and Childrens Hospital Main Entrance link (new tab) - click here.