COVID-19 Information (Birmingham Women’s and Children’s NHS Foundation Trust)
Getting To The Hospital
- The Birmingham Women's and Children's Hospital is located on Steelhouse Lane.
- Parking is available at the NCP Royal Angus Car Park located on Whittall Street, B4 6HD opposite the hospital or Printing House Car Park located on Printing House Street B4 6DE.
- Getting to Birmingham Children's Hospital by bus. Services 33, 51, 52, 65, 67, X3, X4, X5, 907, X14, 934, 935, 935A, 936, 997, X51 – stop on James Watt Queensway or on Corporation Street. Services 16, 74 - to the bus stop at Old Square.
- Buses to Birmingham Children's Hospital.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located on the main corridor just past the reception.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01213 338 403.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
- There are volunteers available for help and assistance at the hospital.
- Volunteers do not receive disability awareness / equality training.
- Hospital staff do receive disability awareness / equality training.
- Volunteers can be found in the main foyer.
- Hospital staff receive deaf awareness training.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and Makaton on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact main reception.
- The hospital does not have a dedicated car park.
- There is a designated drop-off point.
- The drop-off point is located outside the main entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
Access to the Hospital
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 14m (15yd 11in) from the Main entrance.
- This distance is from the drop off bay.
On Street Standard Parking
- Standard on street parking is available.
Public Car Park
- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Weaman Street.
- The name of the car park is Royal Angus and B4 Car Park.
- There is not a designated drop-off point.
Getting To (Hospital Operations Centre)
- Hospital Operations Centre is/are located on the ground floor of the hospital street corridor.
- Access to Hospital Operations Centre is via the main entrance.
- Enter via the main entrance and proceed up the ramped slope past reception. Follow the corridor and turn right onto the hospital street corridor. The Hospital Operations Centre on your right.
- There is step free access to Hospital Operations Centre.
- Hospital Operations Centre is approximately 50m from the main entrance.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the hospital.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 130cm (4ft 3in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 147cm (4ft 10in).
- There is a door release button when exiting.
- The height of the door release button is 127cm (4ft 2in).
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 171cm.
- The ramp/slope is located to the left and right and beyond the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are in the centre going up the ramp.
- The lighting levels at the ramp/slope are medium.
- The ramp/slope does not bypass the step(s).
- The doors are locked at 10.00pm when the intercom is needed and exit button.
- This service is open 24 hours.
- This information is for the entrance located on the ground floor of hospital street corridor.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is a bell at a convenient height for wheelchair users to gain access.
- There is an intercom but it is not at a convenient height for wheelchair users to gain access.
- There is no hand sanitiser at this entrance.
- There is a door release button at a convenient height for wheelchair users to exit.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 86cm.
- The reception point is located just beyond the entrance.
- The reception point is approximately 2m (2yd 7in) from the entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is low (76cm or lower).
- There is sufficient space to write or sign documents on the counter.
- There is a clear knee recess beneath the low section of the desk.
- The counter is staffed.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
Reception Waiting Area
- There is not a waiting area close to the reception point.
- The nearest accessible toilet is on the ground floor.
- The nearest standard toilets are on the ground floor.
Related Access Guides
- To view other access guides that are related to this one please use the links below.
- Birmingham Womens and Childrens Hospital Main Entrance link (new tab) - click here.