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Medical High Dependency Unit

Birmingham Children's Hospital, Steelhouse Lane, Birmingham, B4 6NH

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COVID-19 Information (Birmingham Women’s and Children’s NHS Foundation Trust)

Getting To The Hospital

  • By Road View
    • The Birmingham Women's and Children's Hospital is located on Steelhouse Lane.
    • Parking is available at the NCP Royal Angus Car Park located on Whittall Street, B4 6HD opposite the hospital or Printing House Car Park located on Printing House Street B4 6DE.
  • By Bus View
    • Getting to Birmingham Children's Hospital by bus. Services 33, 51, 52, 65, 67, X3, X4, X5, 907, X14, 934, 935, 935A, 936, 997, X51 – stop on James Watt Queensway or on Corporation Street. Services 16, 74 - to the bus stop at Old Square.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on the main corridor just past the reception.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01213 338 403.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers do not receive disability awareness / equality training.
  • Hospital staff do receive disability awareness / equality training.
  • Volunteers can be found in the main foyer.
  • Hospital staff receive deaf awareness training.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and Makaton on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact main reception.

Hospital Parking

  • Parking View
    • The hospital does not have a dedicated car park.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located outside the main entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 14m (15yd 11in) from the Main entrance.
  • Comments View
    • This distance is from the drop off bay.

Public Parking

Getting To (Medical High Dependency Unit)

  • Medical High Dependency Unit is/are located on the ground floor of Parsons House.
  • Access to Medical High Dependency Unit is via the Parsons House entrance.
  • Enter via the Parsons House entrance and turn left, follow the corridor past the lifts on the right. Turn left and then right and the Medical High Dependency Unit is located directly ahead.
  • There is step free access to Medical High Dependency Unit.
  • Medical High Dependency Unit is approximately 45m from the Parsons House entrance.
  • There is a/are manual, heavy, double door(s) between the Parsons House entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access

  • Entrance Details View
    • This information is for the entrance located on Steelhouse Lane.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a hand sanitiser but it is not at a convenient height for wheelchair users.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 148cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is easy.
    • The ramp/slope is permanent.

Entrance (Medical High dependency Unit)

  • Entrance Details View
    • This information is for the entrance located on the ground floor of Parsons House.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is a hand sanitiser but it is not at a convenient height for wheelchair users.
    • There is a door release button at a convenient height for wheelchair users to exit.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.

Opening Times (Visiting Hours)

  • Monday 10:00 - 20:00.
  • Tuesday 10:00 - 20:00.
  • Wednesday 10:00 - 20:00.
  • Thursday 10:00 - 20:00.
  • Friday 10:00 - 20:00.
  • Saturday 10:00 - 20:00.
  • Sunday 10:00 - 20:00.

Ward

  • Ward Information View
    • This is a/an High Dependency ward.
    • This is a shared ward.
    • There is/are 4 bay(s) available.
    • There is/are 2 side room(s) available.
    • There is/are 6 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • There is not an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
    • The hand sanitiser is not in a suitable position for wheelchair users.
    • The width of the door opening is 160cm (5ft 3in).
    • There is a door release button at a convenient height for wheelchair users to exit.
    • There is level access throughout the ward.
    • There is no clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • There is flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are medium.
  • Reception/Nurses' Station View
    • The height of the ward reception desk is 110cm.
    • There is a lowered section.
    • The height of the lowered section of the desk is 75cm.
    • There is a hearing assistance system available at the desk.
  • Ward Features and Patient Facilities View
    • A hearing assistance system can be brought in from another department/ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located in the Accident and Emergency Department.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located in the Accident and Emergency Department.
  • Comments View
    • Unable to take photos of the ward to busy full.

Washroom

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • The washroom surveyed is located at the rear of the ward.
    • The washroom surveyed is approximately 8m from the High Dependency Ward entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is shared.
    • There is pictorial signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are light to open.
    • The width of the door opening is 87cm (2ft 10in).
    • The dimensions of the washroom are 260cm x 260cm (8ft 6in x 8ft 6in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 150cm from the floor.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 80cm.
    • As you face the wash basin the wall-mounted grab rails are on both sides.
    • The tap type is sensor. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 140cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • The cistern is close coupled and can act as a back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 190cm.
    • There is a flush, however it is not on the transfer side.
    • There is a dropdown rail on the transfer side.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 100cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is sensor.
    • A shower chair is available.
    • There are wall-mounted grab rails available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The toilet seat colour contrast is poor.
    • The colour contrast between the shower wall-mounted grab rails and wall is good.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are medium.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

  • Standard toilet facilities are not available.

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