Access Guide
Getting To The Hospital
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By Road
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- The Birmingham Women's and Children's Hospital is located on Steelhouse Lane.
- Parking is available at the NCP Royal Angus Car Park located on Whittall Street, B4 6HD opposite the hospital or Printing House Car Park located on Printing House Street B4 6DE.
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By Bus
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- Services 33, 51, 52, 65, 67, X3, X4, X5, 907, X14, 934, 935, 935A, 936, 997, X51 stop on James Watt Queensway or on Corporation Street.
Services 16, 74 stop at the bus stop at Old Square. - There is not an onsite bus stop.
- Services 33, 51, 52, 65, 67, X3, X4, X5, 907, X14, 934, 935, 935A, 936, 997, X51 stop on James Watt Queensway or on Corporation Street.
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Useful Links
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- Buses to Birmingham Children's Hospital.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Birmingham Children's Hospital)
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0121 333 8403.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found in the main foyer.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and Makaton on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact main reception.
Hospital Parking (Drop Off)
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Parking
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- The hospital does not have a dedicated car park.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located outside the main entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
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Comments
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- The drop off bay is 14m from the main entrance.
Public Parking
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On Street Standard Parking
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- Standard on street parking is available.
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- There is a/are Blue Badge parking bay(s) available within the car park.
- The public car park is located on Weaman Street.
- The name of the car park is B4 Car Park.
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Drop-off Point
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- There is not a designated drop-off point.
- Additional Public Parking Information View
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Comments
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- On street parking is available on Steelhouse Lane and Whittall Street.
Getting To (Ward 5)
- Ward 5 is/are located on the first floor of the hospital main building.
- Access to Ward 5 is via the main entrance.
- Enter via the hospital main entrance and proceed up the loped ramp to reception. Follow the corridor to the end and turn right on to the Hospital Street main corridor. Follow the corridor to the lifts on the left and take the lifts to the first floor. Ward 5 is located to the right.
- There is step free access, via lift, to Ward 5.
- Ward 5 is approximately 14m from the lift.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the hospital.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 130cm .
- There is a hand sanitiser.
- The height of the hand sanitiser is 147cm (4ft 10in).
- There is a door release button when exiting.
- The height of the door release button is 127cm (4ft 2in).
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 171cm.
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Ramp/Slope Details
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- The ramp/slope is located to the left and right and beyond the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are in the centre going up the ramp.
- The lighting levels at the ramp/slope are medium.
- The ramp/slope does not bypass the step(s).
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Comments
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- The doors are locked at 10.00pm when the intercom is needed and exit button.
Other Floors (Main Stairs)
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Stairs
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- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are LG, G, 1, 2.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on the left going up.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are good.
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Comments
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- There are three sets of stairs located throughout the hospital.
Lift (Main Lifts)
- There is a lift for public use.
- The lift is located to the right on entering the main hospital entrance.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 46m (50yd 11in) from the main hospital entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are LG, G, 1 and 2.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is good.
- The colour contrast between the external lift control plate and the wall is fair.
- The clear door width is 129cm (4ft 3in).
- The dimensions of the lift are 146cm x 251cm (4ft 9in x 8ft 3in).
- There are separate entry and exit doors in the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is low to moderate.
Opening Times (Visiting Hours)
- Monday 10:00 - 20:00.
- Tuesday 10:00 - 20:00.
- Wednesday 10:00 - 20:00.
- Thursday 10:00 - 20:00.
- Friday 10:00 - 20:00.
- Saturday 10:00 - 20:00.
- Sunday 10:00 - 20:00.
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Comments
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- Parents have no time restrictions on visiting.
Ward
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Ward Information
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- This is a/an Trauma Orthopaedic ward.
- This is a shared ward.
- There is/are 16 bay(s) available.
- There is/are 2 side room(s) available.
- There is/are 18 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- There is not an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
- The hand sanitiser is not in a suitable position for wheelchair users.
- The width of the door opening is 160cm (5ft 3in).
- There is a door release button at a convenient height for wheelchair users to exit.
- There is level access throughout the ward.
- There is no clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- There is flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are medium.
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Reception/Nurses' Station
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- The height of the ward reception desk is 74cm.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is a relatives' room for the ward.
- The width of the door opening into the relatives' room is over 75cm.
- There is not a clear turning space in the relatives' room.
- There is not a/are not chair(s) with armrests available within the relatives' room.
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Example Side Room
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- There is one side room available with an accessible ensuite.
- The side room surveyed does have an accessible ensuite.
- The width of the door opening into the side room is under 75cm.
- The side room surveyed does not have a ceiling track hoist.
- There is not sufficient space next to the bed for a mobile hoist to operate.
- There is not room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is available.
- The colour contrast between the walls and the floor in the side room is good.
- The lighting levels in the side room are medium.
- The width of the door opening into the ensuite is under 75cm.
- There is not a clear unobstructed turning space within the ensuite.
- The fixtures/facilities available in the ensuite include; a shower, a toilet and a wash basin.
- The colour contrast between the walls and the floor in the ensuite is good.
- The lighting levels in the ensuite are medium.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is not a chair with armrests on both sides.
- A mobile hoist is available on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
Washroom (Bath)
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Washroom Details
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- The washroom surveyed has a height adjustable bath, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- There is/are also 1 washroom(s) which has/have a wheel in shower, a toilet and a wash basin.
- The washroom surveyed is located at the rear of the ward.
- The washroom surveyed is approximately 20m from the Ward 5 entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This is a shared washroom.
- There is written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are light to open.
- The width of the door opening is 87cm (2ft 10in).
- The dimensions of the washroom are 245cm x 280cm (8ft x 9ft 2in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 80cm.
- As you face the wash basin the wall-mounted grab rails are on the left.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 120cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 130cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a rail with a padded back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 78cm.
- The lateral transfer space on the right is 120cm.
- There is a flush, however it is not on the transfer side.
- There are dropdown rails on both sides of the toilet.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 85cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Bath Details
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- There is a bath.
- The height of the side of the bath from floor level is 80cm (2ft 7in).
- The bath is height adjustable.
- The bath tap type is sensor. It is a mixer tap.
- There is a shower over/for the bath.
- The shower head is height adjustable.
- There are not wall-mounted grab rails available.
- A bath hoist is available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is poor.
- The colour contrast between the internal washroom door and wall is poor.
- The colour contrast between the dropdown rail(s) and wall is poor.
- The toilet seat colour contrast is poor.
- The colour contrast between the washroom floor and walls is good.
- Lighting levels are medium.
Washroom (Shower)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- The washroom surveyed is located at the rear of the ward.
- The washroom surveyed is approximately 16m from the Ward 5 entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This is a shared washroom.
- There is pictorial signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are light to open.
- The width of the door opening is 87cm (2ft 10in).
- The dimensions of the washroom are 280cm x 200cm (9ft 2in x 6ft 7in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 83cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 130cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 130cm.
- There is not a hand dryer.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 47cm (1ft 7in).
- The cistern is close coupled and can act as a back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 150cm.
- The lateral transfer space on the right is 80cm.
- There is a flush, however it is not on the transfer side.
- There are dropdown rails on both sides of the toilet.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 80cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- A shower chair is available.
- There are not wall-mounted grab rails available.
- The shower area is accessed via an easy slope.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is poor.
- The colour contrast between the internal washroom door and wall is poor.
- The colour contrast between the dropdown rail(s) and wall is fair.
- The toilet seat colour contrast is poor.
- The colour contrast between the washroom floor and walls is good.
- Lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located just beyond Ward 5 entrance.
- The shared toilet(s) is/are approximately 8m (8yd 2ft) from the Ward 5 entrance.
- Inside the venue, there is level access to the shared toilet(s).
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels are medium.
Related Access Guides
- To view other access guides that are related to this one please use the links below.
- Birmingham Womens and Childrens Hospital Main Entrance link (new tab) - click here.