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Welcome Trust Clinical Research Facility

Birmingham Children's Hospital, Steelhouse Lane, Birmingham, B4 6NH

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Access Guide

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COVID-19 Information (Birmingham Women’s and Children’s NHS Foundation Trust)

Getting To The Hospital

  • By Road View
    • The Birmingham Women's and Children's Hospital is located on Steelhouse Lane.
    • Parking is available at the NCP Royal Angus Car Park located on Whittall Street, B4 6HD opposite the hospital or Printing House Car Park located on Printing House Street B4 6DE.
  • By Bus View
    • Getting to Birmingham Children's Hospital by bus. Services 33, 51, 52, 65, 67, X3, X4, X5, 907, X14, 934, 935, 935A, 936, 997, X51 – stop on James Watt Queensway or on Corporation Street. Services 16, 74 - to the bus stop at Old Square.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on the main corridor just past the reception.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01213 338 403.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers do not receive disability awareness / equality training.
  • Hospital staff do receive disability awareness / equality training.
  • Volunteers can be found in the main foyer.
  • Hospital staff receive deaf awareness training.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and Makaton on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact main reception.

Hospital Parking

  • Parking View
    • The hospital does not have a dedicated car park.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located outside the main entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 14m (15yd 11in) from the Main entrance.
  • Comments View
    • This distance is from the drop off bay.

Public Parking

Getting To (Welcome Trust Clinical Research Facility)

  • Welcome Trust Clinical Research Facility is/are located on Hospital Street.
  • Access to Welcome Trust Clinical Research Facility is via the Main Hospital entrance.
  • Enter the Main Hospital entrance and turn left along the main corridor. Continue past the Rainbow Corridor on the right and the Welcome Trust Clinical Research Facility is located further along to the right.
  • There is ramped/sloped access to Welcome Trust Clinical Research Facility.
  • Welcome Trust Clinical Research Facility is approximately 70m from the Main Hospital entrance.
  • There is a/are manual, heavy, double door(s) between the Main Hospital entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 130cm (4ft 3in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 147cm (4ft 10in).
    • There is a door release button when exiting.
    • The height of the door release button is 127cm (4ft 2in).
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 171cm.
  • Ramp/Slope Details View
    • The ramp/slope is located to the left and right and beyond the entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are in the centre going up the ramp.
    • The lighting levels at the ramp/slope are medium.
    • The ramp/slope does not bypass the step(s).
  • Comments View
    • The doors are locked at 10.00pm when the intercom is needed and exit button.

Opening Times

  • Monday 08:00 - 18:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday 08:00 - 18:00.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 18:00.
  • Saturday Closed.
  • Sunday Closed.

Entrance

  • Entrance Details View
    • This information is for the entrance located on Hospital Street.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is an intercom but it is not at a convenient height for wheelchair users to gain access.
    • There is no hand sanitiser at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 168cm.

Reception

  • Reception View
    • The reception point is located immediately beyond the entrance doors.
    • The reception point is approximately 4m (4yd 1ft) from the Welcome Trust Clinical Research Facility entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is low (76cm or lower).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a clear knee recess beneath the low section of the desk.
    • The counter is staffed.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate and wood.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is bench seating and single seats without armrests.
    • The waiting room / area does have background music playing.
    • There is not a flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are not available.
    • Vending machines are not available.
    • A water dispenser is available.
    • There is a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are medium.

Consultation / Treatment Room (Weighing and Measuring Room)

  • The name / number of the room surveyed was; Weighing and Measuring Room.
  • The consultation / treatment room is approximately 10m from the Welcome Trust Clinical Research Facility entrance.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • A hoist can be brought in from another department.
  • There is not a chair.
  • No chairs are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Consultation / Treatment Room (Consultation Room 4)

  • There is / are 4 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Consultation Room 4.
  • The consultation / treatment room is approximately 25m from the Welcome Trust Clinical Research Facility entrance.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • A hoist is not available.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is/are adjustable.
  • There are some chairs with armrests available.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Consultation / Treatment Room (Treatment Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Treatment Room.
  • The consultation / treatment room is approximately 25m from the Welcome Trust Clinical Research Facility entrance.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 90cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are no chairs with armrests available.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Ward (Welcome Trust Clinical Research Facility)

  • Ward Information View
    • This is a/an Clinical Research ward.
    • This is a shared ward.
    • There is/are 1 bay(s) available.
    • There is/are 2 side room(s) available.
    • There is/are 4 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • There is not an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
    • The hand sanitiser is not in a suitable position for wheelchair users.
    • The width of the door opening is 74cm (2ft 5in).
    • There is level access throughout the ward.
    • There is no clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are medium.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 111cm.
    • There is a lowered section.
    • The height of the lowered section of the desk is 71cm.
    • There is not a hearing assistance system available at the desk.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located in the corridor opposite the Welcome Trust Clinical Research Facility reception.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located on Hospital Street.

Washroom

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • The washroom surveyed is located ahead on entering the ward.
    • The washroom surveyed is approximately 10m from the ward entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • This is a shared washroom.
    • There is pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a locking handle.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 91cm (2ft 12in).
    • The dimensions of the washroom are 193cm x 261cm (6ft 4in x 8ft 7in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 70cm.
    • As you face the wash basin the wall-mounted grab rails are on the right.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 80cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 128cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • The toilet has a wall which can act as a back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 155cm.
    • There is a flush, however it is not on the transfer side.
    • There is a dropdown rail on the transfer side.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 98cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • There is no seat for the shower.
    • There are not wall-mounted grab rails available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is poor.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is poor.
    • The toilet seat colour contrast is poor.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are medium.
  • Comments View
    • The height of the baby change within the washroom is 92cm.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is written text signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the Welcome Trust Clinical Research Facility entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards and outwards.
    • The door is locked by a lever twist.
    • The door is heavy.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The dimensions of the accessible toilet are 145cm x 252cm (4ft 9in x 8ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 106cm (3ft 6in).
    • The lateral transfer space was obstructed at the time of the survey.
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • The tap type is sensor.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, non-infectious waste and general domestic waste disposal units.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 127cm (4ft 2in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 132cm.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 85cm (2ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Changing Facilities View
    • Baby changing facilities are available within this accessible toilet.
    • The height of the baby change table once extended is 94cm (3ft 1in).

Standard Toilet(s)

  • Standard toilets are located in the main corridor.

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