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Physiotherapy Department

Birmingham Women's Hospital, Mindelsohn Way, Edgbaston, Birmingham, B15 2TG

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Access Guide

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Getting To The Hospital

  • By Road View
      • From the South

        From the M6 take the exit towards A38(M) to Birmingham Central, continue for 1.9 miles, then take Wellington Rd and Edgbaston Park Rd to Mindelsohn Way.
        Stay on the Aston Express Way/A38 in the right lanes follow A38 for about 9 miles. Then turn right then left onto Spring Road. Then turn right onto Wellington Road for 0.5 miles then continue straight onto Sir Harrys Road.
        Continue onto Priory Road, then at the roundabout, take the 2nd exit onto Church Rd/B4217.
        After 0.1 miles turn left onto Edgbaston Park Road, turn right onto Somerset Road, then turn left onto Farquhar Road.
        At the next roundabout, continue straight onto Vincent Drive, then turn right onto Mindelsohn Way. The Hospital will be on right.

      • From the North

        • From the M5 leave at Junction 1, continue on A4252 for 19 minutes (5.7 miles).
        At the roundabout, take the 2nd exit onto Kenrick Way/A4252.
        Go straight then at the next roundabout, take the 2nd exit onto Telford Way/A4252.
        Follow the road until the next roundabout, take the 1st exit onto Tollhouse Way/A457.
        Follow road then at the roundabout, take the 2nd exit onto Grove Lane/A457. Then the next roundabout, take the 1st exit onto Dudley Road/A457.
        Then turn right onto Rotton Park Rd/B4129.
        Follow the road then turn right onto City Rd/A4040 and then turn left onto Rotton Park Rd/B4129.
        Turn left onto Portland Rd/B4125 then turn right onto Rotton Park Rd/B4129 Continue until you turn left onto Somerset Rd.
        At the roundabout, then take the 1st exit and stay on Somerset Rd.
        At the roundabout, take the 3rd exit onto Pritchatts Rd then the next roundabout, take the 3rd exit onto Vincent Drive.
        Then turn right onto Mindelsohn Way, the Hospital will be on the left.
        .
    • The car parking is open air, tarmac surface, with no barriers and is located to the front of the building.
      Public could use the nearest multi-storey car parks around the Queen Elizabeth Hospital if this is full, these have charges separate to the Women's Hospital.
  • By Bus View
    • The nearest Bus Stop is and is Metchley Park Road and serve by nxbus.
      Services to this stop are 10H, 10S, 27 and 19. This is off site and approximately 400 metres away on public footpaths.
    • There is not an onsite bus stop.
  • By Train View
    • The nearest Train Station is University, it is served by cross-country trains and London midland.
      The station is a 6 minute walk on public footpaths over 500 meters away or a 5 minute taxi ride.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0121 335 8226.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found in the main reception area from Monday to Saturday.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, walking frames and crutches.

Hospital Parking

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the main hospital entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 9 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 570cm x 590cm (18ft 8in x 19ft 4in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located to the front left of the main hospital entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the main hospital entrance.
  • Comments View
    • Parking is free for Blue Badge holders only if they park in a Blue Badge bay.

Getting To (Physiotherapy Department)

  • The Physiotherapy Department is/are located on the fourth floor of the hospital.
  • Access to the Physiotherapy Department is via the main hospital entrance.
  • Enter via the main hospital entrance and proceed past the main hospital reception desk on the left, follow the corridor around the corner and into the main hospital central corridor. Turn right past the patient information desk and take the lifts on the right to the fourth floor. On exiting proceed through the door to the left and then turn right along the corridor. The entrance to the Physiotherapy Department is located on the left.
  • There is step free access, via lift, to the Physiotherapy Department.
  • The Physiotherapy Department is approximately 10m from the lift.
  • There is a/are manual, heavy, double door(s) between the main hospital entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Hospital Entrance)

  • Entrance Details View
    • This information is for the entrance located to the front left of the main hospital building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 158cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 146cm.

Other Floors (Main Stairway)

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are G, 1, 2, 3, 4 and 5.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are good.
  • Comments View
    • Handrails on the left going up do extend horizontally above the last step on each flight but are not continuous.

Lift (Main Lifts 1 and 2)

  • There is a lift for public use.
  • The lift is located on the ground floor of the main hospital.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 36m (39yd 1ft) from the main hospital entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2, 3, 4 and 5.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 118cm (3ft 10in).
  • The dimensions of the lift are 140cm x 220cm (4ft 7in x 7ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Opening Times (Physiotherapy Department)

  • Monday 07:45 - 12:00.
  • Monday 13:00 - 16:00.
  • Tuesday 07:45 - 12:00.
  • Tuesday 13:00 - 17:00.
  • Wednesday 07:45 - 12:00.
  • Wednesday 13:00 - 16:30.
  • Thursday 07:45 - 12:00.
  • Friday 07:45 - 12:00.
  • Friday 13:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Department / Service (Physiotherapy Department)

  • Department / Service Access View
    • The Physiotherapy Department is located on the fourth floor of the hospital.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 78cm .
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 124cm (4ft 1in).
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is no clear signage on the department/service.
    • The type of flooring is carpet and vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does play background music.
    • The lighting levels are varied.
  • Department / Service Facilities View
    • This department/service has; consultation rooms, a waiting room/area, a main reception, standard toilet facilities and treatment rooms.
    • There are 5 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
  • Comments View
    • There are only female standard toilets available within this department.

Reception (Physiotherapy Department)

  • Reception View
    • The reception point is located directly ahead on entering the Physiotherapy Department.
    • The reception point is approximately 3m (3yd 10in) from the Physiotherapy Department entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is low (76cm or lower) .
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is carpet.
    • There is not sufficient space for a wheelchair user to use the waiting area.
    • The seats do not have armrests.
    • All tables are permanently fixed.
    • The waiting room / area does have background music playing.
    • There is not a flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is available.
    • There is a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are medium.

Consultation / Treatment Room (Treatment Room)

  • The name / number of the room surveyed was; Treatment Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 77cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are no chairs with armrests available.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Consultation / Treatment Room (Treatment Room 1)

  • The name / number of the room surveyed was; Treatment Room 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 77cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is not room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • The room does have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are adjustable.

Accessible Toilet (Nearest Accessible Toilet Location)

  • Location and Access View
    • Accessible toilet facilities are not available.
  • Comments View
    • The nearest accessible toilets are located on the ground floor of the hospital, opposite the information desk and lifts.

Standard Toilet(s) (Female Only)

  • Standard toilet facilities are available.
  • The female toilet facilities that were surveyed are located in the treatment room corridor.
  • The female toilet(s) is/are approximately 7m (7yd 1ft) from the Physiotherapy Department entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels are medium.

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