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Blackpool North Station

Talbot Road, Blackpool, Lancashire, FY1 2AB

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Access Guide

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COVID-19 Information

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • There is not a tram stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • Venue Car Park View
    • The car park is located at the front and to the rear of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 400cm x 520cm (13ft 1in x 17ft 1in).
    • The nearest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 180m (196yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is a designated drop off point.
    • The drop off point is located outside the front of the venue.
    • There is a dropped kerb from the drop off point.
    • There is tactile paving on the dropped kerb.

Outside Access (Main Entrance)

  • This information is for the entrance located in the car park.
  • There is level access into the venue.
  • The main door(s) open automatically (away from you).
  • The doors are double width.
  • The door opening is 140cm (4ft 7in) wide.

Reception (Ticket Office)

  • The desk is 10m (10yd 2ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low (76cm or lower).
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • The ticket office is located to the left as you enter the station.
    • Access to the Ticket Office is via double width automatic doors.
  • Opening Times View
    • Monday 05:45 - 20:00.
    • Tuesday 05:45 - 20:00.
    • Wednesday 05:45 - 20:00.
    • Thursday 05:45 - 20:00.
    • Friday 05:45 - 20:00.
    • Saturday 05:45 - 20:00.
    • Sunday 07:30 - 20:00.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music/noise.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Train Station

  • There are generally 5 member(s) of staff on duty.
  • The station is staffed.
  • There is an office to obtain help.
  • The office to obtain help is 50m (54yd 2ft) from the main entrance.
  • This office is located to the rear of the station concourse.
  • There is a ticket office.
  • The ticket office is located to the left as you enter.
  • The ticket office is 18m (19yd 2ft) from the main entrance.
  • The train companies that operate within this station include:.
  • Please click here for access information for Northern Rail.
  • Please click here for access information for TransPennine Express.
  • There is a taxi rank at the station.
  • The taxi rank is located outside the front of the station.
  • The taxi rank is 16m (17yd 1ft) from the main entrance.
  • Shops and services within the station include a cafe and a newsagent.
  • All key concourse shops and services have level access.
  • There are 8 platform(s) in the station.
  • The platform(s) which has/have level access is / are 1-8.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are located on the main station concourse.
    • There is a wheelchair available to borrow.
    • To borrow a wheelchair, please contact customer services.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 24m (26yd 9in) from the main entrance.
    • The accessible toilet is located to the left as you enter the ticket barriers.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the Customer Service Office.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 180cm x 320cm (5ft 11in x 10ft 6in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 120cm (3ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female Toilet(s) View
    • The female toilets are located to the left as you enter the ticket barriers.
    • The female toilets are 24m (26yd 9in) from the main entrance.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located to the left as you enter the ticket barriers.
    • The male toilets are 30m (32yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in a separate baby change room, to the left as you enter the ticket barriers.
    • The height of the baby change table once extended is 80cm (2ft 7in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.