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Grosvenor Casino Blackpool

The Sandcastle, South Promenade, Blackpool, Lancashire, FY4 1BB

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Access Guide

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Location

  • The venue is situated outside the centre of the town or city.
  • This venue is situated in Blackpool.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Blackpool South.

Parking

  • The venue does have its own car park.
  • There are 0 designated parking bay(s) within the car park.
  • The car park surface is concrete.
  • The car park does not have a height restriction barrier.

Parking

  • The venue does have its own car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • The patron does not have to cross a road.
  • Comments View
    • The car park is 3m from the venue's entrance.
    • The convenient dropoff point is located directly outside the main/accessible entrance
    • The car park is situated on a moderate slope.
    • A valet parking service is available after 19.00 Monday to Saturday and after 13.00 on Sunday.
    • The photograph shows the convenient drop-off area outside the main/accessible entrance.

Outside Access (the car park - Main/Accessible Entrance)

  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 190cm (6ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 146cm (4ft 9in) wide.

Reception

  • The reception desk is 7m (22ft 12in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Lighting levels are bright.
  • Comments View
    • There is a moderate ramp (width 155cm) for access to the bar/restaurant, toilets and platform lift on the ground floor.

Restaurant Bar Internal (Ground Floor Restaurant/Bar Area)

  • Once inside, there is not level access to the service.
  • Full table service is available.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • The distance between the floor and the lowest table is 69cm (2ft 3in).
  • Menus are hand held only.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is bar snacks and seasonal food.
  • Comments View
    • The nearest table from the main/accessible entrance is 28 metres (30.6 yards) away.

Level Change (Ground Floor Restaurant/Bar Area)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the bar/restaurant on the ground floor.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 155cm (5ft 1in).
  • Comments View
    • The nearest table from the main/accessible entrance is 28 metres (30.6 yards) away.

Restaurant Bar Internal (G Casino Restaurant)

  • Once inside, there is not level access to the service.
  • Full table service is available.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • The distance between the floor and the lowest table is 74cm (2ft 5in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is a la carte.
  • Comments View
    • The G Casino Restaurant is situated on the 1st floor.
    • The nearest table from the main/accessible entrance is 32 metres (34.9 yards) away.

Level Change (G Casino Restaurant)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the platform lift on the ground floor.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 155cm (5ft 1in).
  • Comments View
    • The G Casino Restaurant is situated on the 1st floor.
    • The nearest table from the main/accessible entrance is 32 metres (34.9 yards) away.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located in the bar/restaurant area.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 30m (33yd) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet (1st Floor)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • The accessible toilet is 52m (57yd) from the accessible entrance.
    • The accessible toilet is located on the 1st floor.
  • Features and Dimensions View
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 165cm x 250cm (5ft 5in x 8ft 2in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • The tap type is push.
    • There is a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 110cm (3ft 7in) high.
    • There is a towel dispenser.
    • There is not a toilet roll holder.
    • There is a sink.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is poor.
    • Lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • .

Accessible Toilet (Ground Floor)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • The accessible toilet is 40m (44yd) from the accessible entrance.
    • The accessible toilet is located at the rear of the bar/restaurant area.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 165cm x 250cm (5ft 5in x 8ft 2in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • The tap type is push.
    • There is a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 110cm (3ft 7in) high.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • There is a sink.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is poor.
    • Lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • Access to the adapted toilet is via the same moderate ramp as the standard toilets.

Standard Toilet(s) (1st Floor)

Standard Toilet(s) (Ground Floor)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • Comments View
    • It is advisable to notify the venue in advance if bringing an assistance dog.
    • The photograph shows the ramped access to the bar/restaurant area on the ground floor.