Access Guide
Introduction
- Related link De Vere Herons Reach Golf Centre.
- Http://www.disabledgo.com/access-guide/blackpool-council/de-vere-herons-reach-golf-centre-2
- Related link Victory Pub and Kitchen.
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Comments
View
- The hotel is staffed 24hrs.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Blackpool.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Blackpool.
COVID-19 Information
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park type is open air/surface.
- There is/are 7 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 320cm x 450cm (10ft 6in x 14ft 9in).
- The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 170cm (5ft 7in) wide.
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Second set of doors
View
- There is a second set of doors.
- The door(s) open automatically.
- The doors are double width.
- The door opening is 180cm (5ft 11in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- There are steps to access this area / service.
- The steps are located at the entrance.
- There is / are 7 step(s) to the area / service.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
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Comments
View
- The ramp overcomes the steps.
Reception
- The desk is 5m (5yd 1ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The desk does not have a low (76cm or lower) section.
- The lighting levels are bright.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does play background music.
- Music is played throughout the building.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Room
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General Information
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- There are 174 rooms in total.
- There are 20 standard ground floor rooms.
- There are 154 standard rooms on other floors.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 6 room(s) which has / have accessible ensuite facilities.
- There is / are 2 adjoining room(s) available for carers.
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Location and Access
View
- The accessible room viewed is 30m (33yd) from the main entrance.
- There is level access from an accessible entrance.
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Accessible Room
View
- The room number or room name viewed was 219.
- The width of the door is 90cm (2ft 11in).
- The height of the bed is 30cm (0ft 12in).
- The measurement between the bed base and floor is 50cm (1ft 8in).
- Light switches are within 120cm from floor level.
- There is a functional emergency alarm in the room.
- An adjoining room is not available.
- Assistance dogs are welcomed to stay with guests in accessible rooms.
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Accessible Ensuite
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- The width of the door to the ensuite is 85cm (2ft 9in) (2ft 9in).
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The dimensions of the accessible ensuite are 135cm x 195cm (4ft 5in x 6ft 5in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 60cm (1ft 12in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted grab rails are available.
- As you face the toilet, the wall mounted grab rails are on both sides.
- The toilet seat is 45cm (1ft 6in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 77cm (2ft 6in).
- The tap type is lever.
- There is a functional emergency alarm in the ensuite.
- Disposal facilities are not available.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head is adjustable.
- The shower control type is lever.
- The shower seat is flip down.
- The flip down or fixed seat height is 55cm (1ft 10in).
- There are handrails available.
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Signage, colour contrast and lighting in accessible rooms
View
- There is no additional signage on or near the hotel door.
- The colour contrast between the external hotel room door and wall is good.
- The colour contrast between the walls and floor is good.
- The colour contrast between the internal hotel room door and wall is good.
- The colour contrast between the external ensuite door and wall is good.
- Lighting levels are bright.
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Colour contrast and lighting in accessible ensuite
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- The colour contrast between the internal ensuite door and wall is good.
- The colour contrast between the walls and floor in the ensuite is good.
- The colour contrast between the drop down rails and wall is good.
- The colour contrast between the grab rails and wall is good.
- Lighting levels are bright.
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Auxiliary Aids - General
View
- Some hotel rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) flashing alarms.
- Flashing fire alarms are in rooms.
- The hotel does not provide any other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
- The number of accessible rooms with baths is 4.
- The number of accessible rooms with wheel in showers is 2.
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Ground Floor Standard Rooms
View
- There are standard rooms on the ground floor.
- There is level access to ground floor rooms.
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Standard Rooms on Other Floors
View
- There are standard rooms on other floors.
- The other floors can be accessed by lift.
Restaurant Bar Internal (Buca)
- The following information is for the restaurant.
- Once inside, there is level access to the service.
- Full table service is available.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is main meals and snacks.
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Opening Times
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- Monday 18:00 - 22:00..
- Tuesday 18:00 - 22:00..
- Wednesday 18:00 - 22:00..
- Thursday 18:00 - 22:00..
- Friday 18:00 - 22:00..
- Saturday 18:00 - 22:00..
- Sunday 18:00 - 22:00..
Restaurant Bar Internal (Starbucks)
- The following information is for the cafe.
- Once inside, there is level access to the service.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The distance between the floor and the lowest table is 68cm (2ft 3in).
- The distance between the floor and the highest table is 68cm (2ft 3in).
- Menus are wall only.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is teas, coffees and snacks.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are steps into the swimming pool.
- There are 3 steps.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Fitness Suite
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Access to Fitness Suite
View
- The fitness suite is located on the lower ground floor.
- The fitness suite is 10m (32ft 10in) from the lift.
- There is level access to the fitness suite.
- Level access is by lift.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are heavy.
- The opening is 140cm (4ft 7in) wide.
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Fitness Suite (General)
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- Equipment suitable for mobility or sensory impaired users includes hand bike, free weights, milti body station.
- A portable hearing loop is available for induction.
- Staff are trained to use the portable hearing loop.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Comments
View
- There is also an aerobics studio available.
Other Floors
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Steps
View
- The floors which are accessible by stairs are LG-G-1-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift
- There is a lift for public use.
- The lift is located to the left of the reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG-G-1-2.
- The lift is 12m (13yd) from main entrance.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 105cm x 135cm (3ft 5in x 4ft 5in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Accessible Toilet (Ground Floor)
- There are accessible toilets within this venue designated for public use.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 25m (27yd) from the main entrance.
- The accessible toilet is located to the left of reception.
- There is level access to the accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 145cm x 195cm (4ft 9in x 6ft 5in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is poor.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is poor.
- Lighting levels are bright.
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Comments
View
- There is a similar accessible toilet on the lower ground floor with the lateral transfer space on the left.
- Baby change facilities are located within the venue.
- The baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 80cm (2ft 7in).
- Inside the venue, there is level access to the baby change facility.
Accessible Toilet (Standard Changing Room)
- There are accessible toilets within this venue designated for public use.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 9m (29ft 6in) from the lift.
- The accessible toilet is located in the standard changing room.
- There is level access to the accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 180cm x 195cm (5ft 11in x 6ft 5in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 115cm (3ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are not mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is poor.
- Lighting levels are bright.
Accessible Shower (Standard Changing Room)
- Accessible shower facilities are available.
- The showers are located in the accessible toilet.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
- The height of the seat is 50cm (1ft 8in).
- Other facilities available are a dropdown rail.
- There is level access to the services from the shower facilities.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located throughout the building.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels are medium.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 80cm (2ft 7in).
- Inside the venue, there is level access to the baby change facility.
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Comments
View
- There are grab rails available in one of the cubicles and next to one of the urinals.
Standard Changing Room
- There are standard changing rooms available.
- The standard changing room is 8m (8yd 2ft) from the lift.
- The standard changing room is 3m (3yd 10in) from the swimming pool.
- The standard changing rooms are located along the lower ground floor corridor.
- There is level access to the standard changing rooms.
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located outside the venue.
- A member of staff trained in BSL skills is not normally on duty.