You are on Introduction. Skip to the next section.

Introduction

• Related link De Vere Herons Reach Golf Centre.
• Http://www.disabledgo.com/access-guide/blackpool-council/de-vere-herons-reach-golf-centre-2
• Related link Victory Pub and Kitchen.

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• Comments View
  • The hotel is staffed 24hrs.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Blackpool.
• The venue is not situated on a road which has a steep gradient.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Blackpool.

You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is free for all users.
• The car park type is open air/surface.
• There is/are 7 Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 320cm x 450cm (10ft 6in x 14ft 9in).
• The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
• The furthest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
• The route from the car park to the entrance is accessible to a wheelchair user unaided.
• The car park surface is tarmac.
• There is not a road to cross between the car park and the entrance.
• The car park does not have a height restriction barrier.

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• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open automatically.
• The doors are double width.
• The door opening is 170cm (5ft 7in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open automatically.
  • The doors are double width.
  • The door opening is 180cm (5ft 11in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• There are steps to access this area / service.
• The steps are located at the entrance.
• There is / are 7 step(s) to the area / service.
• The steps are not clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

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• Comments View
  • The ramp overcomes the steps.

You are on Reception. Skip to the next section.

Reception

• The desk is 5m (5yd 1ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height (77cm - 109cm).
• The desk does not have a low (76cm or lower) section.
• The lighting levels are bright.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played throughout the building.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are bright.

You are on Room. Skip to the next section.

Room

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• General Information View
  • There are 174 rooms in total.
  • There are 20 standard ground floor rooms.
  • There are 154 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 6 room(s) which has / have accessible ensuite facilities.
  • There is / are 2 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 30m (33yd) from the main entrance.
  • There is level access from an accessible entrance.
• Accessible Room View
  • The room number or room name viewed was 219.
  • The width of the door is 90cm (2ft 11in).
  • The height of the bed is 30cm (0ft 12in).
  • The measurement between the bed base and floor is 50cm (1ft 8in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • An adjoining room is not available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 85cm (2ft 9in) (2ft 9in).
  • The door opens outwards.
  • The door is light.
  • The door is locked by a twist lock.
  • The dimensions of the accessible ensuite are 135cm x 195cm (4ft 5in x 6ft 5in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 60cm (1ft 12in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted grab rails are available.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • The toilet seat is 45cm (1ft 6in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 77cm (2ft 6in).
  • The tap type is lever.
  • There is a functional emergency alarm in the ensuite.
  • Disposal facilities are not available.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is lever.
  • The shower seat is flip down.
  • The flip down or fixed seat height is 55cm (1ft 10in).
  • There are handrails available.
• Signage, colour contrast and lighting in accessible rooms View
  • There is no additional signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is good.
  • The colour contrast between the walls and floor is good.
  • The colour contrast between the internal hotel room door and wall is good.
  • The colour contrast between the external ensuite door and wall is good.
  • Lighting levels are bright.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is good.
  • The colour contrast between the walls and floor in the ensuite is good.
  • The colour contrast between the drop down rails and wall is good.
  • The colour contrast between the grab rails and wall is good.
  • Lighting levels are bright.
• Auxiliary Aids - General View
  • Some hotel rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) flashing alarms.
  • Flashing fire alarms are in rooms.
  • The hotel does not provide any other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
  • The number of accessible rooms with baths is 4.
  • The number of accessible rooms with wheel in showers is 2.
• Ground Floor Standard Rooms View
  • There are standard rooms on the ground floor.
  • There is level access to ground floor rooms.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.

You are on Restaurant Bar Internal (Buca). Skip to the next section.

Restaurant Bar Internal (Buca)

• The following information is for the restaurant.
• Once inside, there is level access to the service.
• Full table service is available.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• The distance between the floor and the highest table is 70cm (2ft 4in).
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is main meals and snacks.

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• Opening Times View
  • Monday 18:00 - 22:00..
  • Tuesday 18:00 - 22:00..
  • Wednesday 18:00 - 22:00..
  • Thursday 18:00 - 22:00..
  • Friday 18:00 - 22:00..
  • Saturday 18:00 - 22:00..
  • Sunday 18:00 - 22:00..

You are on Restaurant Bar Internal (Starbucks). Skip to the next section.

Restaurant Bar Internal (Starbucks)

• The following information is for the cafe.
• Once inside, there is level access to the service.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The distance between the floor and the lowest table is 68cm (2ft 3in).
• The distance between the floor and the highest table is 68cm (2ft 3in).
• Menus are wall only.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is teas, coffees and snacks.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are steps into the swimming pool.
• There are 3 steps.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the lower ground floor.
  • The fitness suite is 10m (32ft 10in) from the lift.
  • There is level access to the fitness suite.
  • Level access is by lift.
  • There are doors into the fitness suite.
  • The doors open away from you (push).
  • The doors are heavy.
  • The opening is 140cm (4ft 7in) wide.
• Fitness Suite (General) View
  • Equipment suitable for mobility or sensory impaired users includes hand bike, free weights, milti body station.
  • A portable hearing loop is available for induction.
  • Staff are trained to use the portable hearing loop.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
• Comments View
  • There is also an aerobics studio available.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG-G-1-2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left of the reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG-G-1-2.
• The lift is 12m (13yd) from main entrance.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 105cm x 135cm (3ft 5in x 4ft 5in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Accessible Toilet (Ground Floor). Skip to the next section.

Accessible Toilet (Ground Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 25m (27yd) from the main entrance.
  • The accessible toilet is located to the left of reception.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is light.
  • The dimensions of the accessible toilet are 145cm x 195cm (4ft 9in x 6ft 5in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • It is out of reach (higher than 10cm (0ft 4in) from floor).
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is poor.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is poor.
  • Lighting levels are bright.
• Comments View
  • There is a similar accessible toilet on the lower ground floor with the lateral transfer space on the left.
  • Baby change facilities are located within the venue.
  • The baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 80cm (2ft 7in).
  • Inside the venue, there is level access to the baby change facility.

You are on Accessible Toilet (Standard Changing Room). Skip to the next section.

Accessible Toilet (Standard Changing Room)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 9m (29ft 6in) from the lift.
  • The accessible toilet is located in the standard changing room.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is light.
  • The dimensions of the accessible toilet are 180cm x 195cm (5ft 11in x 6ft 5in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 115cm (3ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • It is out of reach (higher than 10cm (0ft 4in) from floor).
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are not mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is poor.
  • Lighting levels are bright.

You are on Accessible Shower (Standard Changing Room). Skip to the next section.

Accessible Shower (Standard Changing Room)

• Accessible shower facilities are available.
• The showers are located in the accessible toilet.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
• The height of the seat is 50cm (1ft 8in).
• Other facilities available are a dropdown rail.
• There is level access to the services from the shower facilities.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located throughout the building.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 80cm (2ft 7in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • There are grab rails available in one of the cubicles and next to one of the urinals.

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There are standard changing rooms available.
• The standard changing room is 8m (8yd 2ft) from the lift.
• The standard changing room is 3m (3yd 10in) from the swimming pool.
• The standard changing rooms are located along the lower ground floor corridor.
• There is level access to the standard changing rooms.
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located outside the venue.
• A member of staff trained in BSL skills is not normally on duty.