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Bond Street Underground Station - Alighting and Transferring from the Central Line

Oxford Street, London, W1R 1FE

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Access Guide

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Summary - Alighting/Transferring (from the Central line)

  • Exit Route Summary View
    • This Access Guide details the accessible route from the Central line platforms to the Marylebone Lane ticket hall.
      Alternative routes from the platforms are via steps and escalators.
      These routes provide access to the main ticket hall as well as the station exit points located on Oxford Street and within the West One Shopping Centre.
    • The sections in this access guide describe the journey from the Central line platforms to the station exits.
      The route uses lifts and is approximately 100 metres from the Marylebone Lane (accessible) exit point.
      There is a lift located between the Central line platforms that provides access down to the interchange level.
      Having reached the intermediate level, continue ahead along the passageway for approximately 10 metres.
      Follow the passageway round to the right before continuing ahead for a further 20 metres.
      From here, turn right and continue ahead for approximately 20 metres towards the lift.
      Take the lift up, then follow the passage round to the right until reaching the to the Marylebone Lane ticket hall exit barriers.
      From here, proceed through the barriers, then take the lift up to street level (Marylebone Lane).
    • This access guide also details the transfer route to the Jubilee line platforms.
      Central line platforms 1 and 2 have a link passage to Jubilee line platforms 3 and 4.
      This is described in the route 2 section below.
    • The link passage between Central line platforms 1 and 2 and the Jubilee line platforms is step free via lifts.
  • Distance(s) for Exiting and Transferring View
    • The shortest distance (step free) to the Marylebone Lane - accessible exit from the Central line platforms is approximately 100m.

Platform(s) (Route 1 - Exiting the Station - Alight the Train onto Platform 1 (Westbound))

  • Platform Information View
    • This is a straight platform.
    • The platform is flat throughout its length.
    • There are tactile markings along the platform edge, throughout its length.
    • The edge of the platform is clearly marked.
    • The maximum gap between the platform and train when boarding/alighting is 23cm.
    • There are tube and rail maps, Central line maps and digital display(s) for train times on this platform.
    • Signage on this platform includes; directional to other lines, directional to lifts and directional to way out.
    • Announcements on this platform are visual.
    • There are 3 help points on this platform.
    • Some of the help points are fitted with hearing loop systems.
    • The height of the buttons at the help point(s) are; 100cm (emergency) and 108cm (information).
    • There is fixed bench seating with armrests on this platform.
    • The height of the seating is 45cm.
    • The width of the majority of seats is 48cm.
    • The colour contrast for the seating is good.
    • Perch seating is not available on this platform.
    • The colour contrast between the wall and platform is good.
    • Lighting levels are good.
  • Access from the Platform View
    • There is/are 3 exit point(s) from this platform.
  • Comments View
    • The benches have the left hand seat marked as priority for disabled people or those most in need.
      A portable boarding ramp is available to overcome the step up between the platform and the train.
      For boarding, please alert a member of staff at the entrance or use the help point on the platform.
      For alighting, staff will be alerted by the station where the passenger boarded.

Platform Exit (Route 1 - Exiting the Station - Leave Platform 1 and Head Towards the Lift)

  • Exit View
    • This information is for the exit located to the far right hand side of the platform as you alight the train.
    • This exit is signed with 'Lift to all areas'.
    • There is step-free access at this exit.
    • There is an open gap to exit.
  • Comments View
    • There is an exit by steps towards the centre of the platform and further links to the Jubilee line.

Platform(s) (Route 1 - Exiting the Station - Alight the Train onto Platform 2 (Eastbound))

  • Platform Information View
    • This is a straight platform.
    • The platform is flat throughout its length.
    • There are tactile markings along the platform edge, throughout its length.
    • The edge of the platform is clearly marked.
    • The maximum gap between the platform and train when boarding/alighting is 23cm.
    • There are tube and rail maps, Central line maps, digital display(s) for train times and Night Tube and London Overground maps on this platform.
    • Signage on this platform includes; directional to other lines, directional to lifts and directional to way out.
    • Announcements on this platform are visual.
    • There are 3 help points on this platform.
    • Some of the help points are fitted with hearing loop systems.
    • The height of the buttons at the help point(s) are; 97cm (emergency) and 105cm (information).
    • There is fixed bench seating with armrests on this platform.
    • The height of the seating is 46cm.
    • The width of the majority of seats is 48cm.
    • The colour contrast for the seating is good.
    • Perch seating is not available on this platform.
    • The colour contrast between the wall and platform is good.
    • Lighting levels are good.
  • Access from the Platform View
    • There is/are 3 exit point(s) from this platform.
  • Comments View
    • The benches have the right hand seat marked as priority for disabled people or those most in need.
      A portable boarding ramp is available to overcome the step up between the platform and the train.
      For boarding, please alert a member of staff at the entrance or use the help point on the platform.
      For alighting, staff will be alerted by the station where the passenger boarded.

Platform Exit (Route 1 - Exiting the Station - Leave Platform 2 and Head Towards the Lift)

  • Exit View
    • This information is for the exit located to the far left hand side of the platform as you alight the train.
    • This exit is signed with 'Lift to all areas'.
    • There is step-free access at this exit.
    • There is an open gap to exit.
  • Comments View
    • There is an exit by steps towards the centre of the platform and further links to the Jubilee line.

Lift (Route 1 - Exiting the Station - Take the Lift Down to the Interchange Level)

  • There is a lift for public use.
  • The lift is located between the Central line and interchange level.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are -5 (Central line) and -6 (interchange level).
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 109cm (3ft 7in).
  • The dimensions of the lift are 130cm x 210cm (4ft 3in x 6ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Route 1 - Exiting the Station - Follow Passage to Interchange Level/Marylebone Lane Ticket Hall Lift

  • Having exited the lift, continue ahead along the passageway for approximately 10 metres.
  • Follow the passageway round to the right before continuing ahead for a further 20 metres.
  • From here, turn right and continue ahead for approximately 20 metres towards the lift.

Lift (Route 1 - Exiting the Station - Take the Lift up to the Marylebone Lane Ticket Hall)

  • There is a lift for public use.
  • The lift is located between the interchange level and Marylebone Lane ticket hall.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are -6 (interchange level) and -1 (Marylebone Lane ticket hall).
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 109cm (3ft 7in).
  • The dimensions of the lift are 155cm x 235cm (5ft 1in x 7ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Ticket Hall (Route 1 - Exiting the Station - Proceed to and Through the Ticket Barriers and into the Marylebone Lane Ticket Hall)

  • Ticket Hall Access and Barriers View
    • The ticket hall is located on level -1.
    • There is level access throughout the ticket hall.
    • The width of the standard barriers is 61cm.
    • The ticket slot heights for the standard barriers are 92cm (insert ticket) and 104cm (remove ticket).
    • The Oyster card reader height is 100cm for the standard barriers.
    • The width of the wider access barriers is 106cm.
    • The ticket slot heights for the wider access barriers are 91cm (insert ticket) and 104cm (remove ticket).
    • The Oyster card reader height is 98cm for the wider access barriers.
    • Staff are available to provide assistance at the barriers.
  • Maps and Signage View
    • There are tube and rail maps, TFL maps, Jubilee line maps, Central line maps, service update boards, service update screens, digital display(s) for train times and bus route maps in the ticket hall.
    • Signage in the ticket hall includes; directional to lines, directional to lifts and directional to exits.
    • There is directional signage to the ticket machines.
  • Other Features and Facilities View
    • There is 1 help point in this concourse area.
    • The help point is fitted with a hearing loop system.
    • The height of the buttons at the help point(s) are; 110cm (emergency) and 100cm (information).
    • The Oyster machine controls/screen heights vary between 92cm and 145cm.
    • Announcements in the ticket hall are visual.
    • The colour contrast between the walls and floor in the ticket hall good.
    • Seating is not available in this ticket hall.
    • The lighting levels are moderate to good.
    • The ticket machine touch screen display can be lowered to a height of 120cm.

Lift (Route 1 - Exiting the Station - Take the Lift Up to Street Level (Marylebone Lane))

  • There is a lift for public use.
  • The lift is located between the Marylebone Lane ticket hall and street level (Marylebone Lane).
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are -1 (Marylebone Lane ticket hall) and street level (Marylebone Lane).
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 109cm (3ft 7in).
  • The dimensions of the lift are 200cm x 140cm (6ft 7in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Station Exit (Marylebone Lane - Accessible)

  • Exit Point View
    • This information is for the exit located beyond the exit ticket barriers off the Marylebone Lane ticket hall.
    • This exit is signed with 'Way out, Oxford Street, Marylebone Lane'.
    • There is access via lift or steps at this exit.
  • Step(s) View
    • The step(s) is/are located beyond the exit ticket barriers.
    • There is/are 29 step(s).
    • The step(s) is/are clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides and in the centre.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a second lower handrail.

Route 2 - Transfer - Central Line Platforms 1 and 2 to Jubilee Line Platforms 3 and 4

  • The approximate distance of this route is 110 metres.
  • The route is step free via lift.
  • There are multiple help points available along this route.
  • Step 1: There is a lift located between the Central line platforms that provides access down to the interchange level.
  • Step 2: Having reached the interchange level, continue ahead along the passageway for approximately 10 metres.
  • Step 3: Follow the passageway round to the right before continuing ahead for a further 20 metres.
  • Step 4: From here, turn left and continue ahead along the passageway for approximately 50 metres before taking the opening on the right (signed 'Lift to Jubilee Line').
  • Step 5: Take the lift down to the Jubilee line platforms.
  • Step 6: Having taken the lift down, turn left to access Jubilee line northbound platform 3, or right to access Jubilee line southbound platform 4.