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Bond Street Underground Station - Boarding the Jubilee Line

Oxford Street, London, W1R 1FE

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Access Guide

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Summary - Alighting/Transferring (from the Central line)

  • Exit Route Summary View
    • This Access Guide details the accessible route from the Central line platforms to the Marylebone Lane ticket hall.
      Alternative routes from the platforms are via steps and escalators.
      These routes provide access to the main ticket hall as well as the station exit points located on Oxford Street and within the West One Shopping Centre.
    • The sections in this access guide describe the journey from the Central line platforms to the station exits.
      The route uses lifts and is approximately 100 metres from the Marylebone Lane (accessible) exit point.
      There is a lift located between the Central line platforms that provides access down to the interchange level.
      Having reached the intermediate level, continue ahead along the passageway for approximately 10 metres.
      Follow the passageway round to the right before continuing ahead for a further 20 metres.
      From here, turn right and continue ahead for approximately 20 metres towards the lift.
      Take the lift up, then follow the passage round to the right until reaching the to the Marylebone Lane ticket hall exit barriers.
      From here, proceed through the barriers, then take the lift up to street level (Marylebone Lane).
    • This access guide also details the transfer route to the Jubilee line platforms.
      Central line platforms 1 and 2 have a link passage to Jubilee line platforms 3 and 4.
      This is described in the route 2 section below.
    • The link passage between Central line platforms 1 and 2 and the Jubilee line platforms is step free via lifts.
  • Distance(s) for Exiting and Transferring View
    • The shortest distance (step free) to the Marylebone Lane - accessible exit from the Central line platforms is approximately 100m.

Summary - Boarding (the Jubilee Line)

  • Exit Route Summary View
    • This Access Guide details the accessible route from the ticket hall to the Jubilee line platforms.
      Alternative routes to the platforms are via steps and escalators.
      These routes provide access to the platforms via the main ticket hall from access points located on Oxford Street, as well as from within the West One Shopping Centre (accessed via Davies Street and Gilbert Street).
    • The Marylebone Lane access point has step free access (via lift) to the Marylebone Lane ticket hall.
      The sections in the access guide describe the journey from this access point to the Jubilee line.
      The route uses lifts and is approximately 150 metres from the Marylebone Lane access point.
      There is access via lift from the ticket hall to the interchange level.
      Having reached the intermediate level, continue ahead along the passageway for approximately 60 metres before taking the opening on the right (signed 'Lift to Jubilee Line').
      From here, follow the passageway until reaching the lift.
      Take the lift down to the Jubilee line platforms.
      Having taken the lift down, turn left to access Jubilee line northbound platform 3, or right to access Jubilee line southbound platform 4.
  • Distance(s) for Exiting and Transferring View
    • The shortest distance (step free) to the Jubilee line platforms from the Marylebone Lane - accessible access point is approximately 150m.

Station Access Point (Marylebone Lane - Accessible)

  • Access Point View
    • This information is for the access point located on Marylebone Lane.
    • This access point is signed with 'BOND STREET STATION'.
    • There is access via lift or steps at this access point.
    • There are bollards at this access point.
    • The bollards contrast visually with the paving.
    • The minimum width between the bollards is 119cm.
  • Step(s) View
    • The step(s) is/are located at the station access point.
    • There is/are 29 step(s).
    • The step(s) is/are clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides and in the centre.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a second lower handrail.

Lift (Boarding the Jubilee Line - Take the Lift Down to the Marylebone Lane Ticket Hall)

  • There is a lift for public use.
  • The lift is located between Marylebone Lane (street level) and the ticket hall (Marylebone Lane).
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are street level and -1 (Marylebone Lane ticket hall).
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 109cm (3ft 7in).
  • The dimensions of the lift are 200cm x 140cm (6ft 7in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Ticket Hall (Boarding the Jubilee Line - Proceed Through the Ticket Barriers, Then Turn Left Towards the Lift)

  • Ticket Hall Access and Barriers View
    • The ticket hall is located on level -1.
    • There is level access throughout the ticket hall.
    • The width of the standard barriers is 61cm.
    • The ticket slot heights for the standard barriers are 92cm (insert ticket) and 104cm (remove ticket).
    • The Oyster card reader height is 100cm for the standard barriers.
    • The width of the wider access barriers is 106cm.
    • The ticket slot heights for the wider access barriers are 91cm (insert ticket) and 104cm (remove ticket).
    • The Oyster card reader height is 98cm for the wider access barriers.
    • Staff are available to provide assistance at the barriers.
  • Maps and Signage View
    • There are tube and rail maps, TFL maps, Jubilee line maps, Central line maps, service update boards, service update screens, digital display(s) for train times and bus route maps in the ticket hall.
    • Signage in the ticket hall includes; directional to lines, directional to lifts and directional to exits.
    • There is directional signage to the ticket machines.
  • Other Features and Facilities View
    • There is 1 help point in this concourse area.
    • The help point is fitted with a hearing loop system.
    • The height of the buttons at the help point(s) are; 110cm (emergency) and 100cm (information).
    • The Oyster machine controls/screen heights vary between 92cm and 145cm.
    • Announcements in the ticket hall are visual.
    • The colour contrast between the walls and floor in the ticket hall good.
    • Seating is not available in this ticket hall.
    • The lighting levels are moderate to good.
    • The ticket machine touch screen display can be lowered to a height of 120cm.

Lift (Boarding the Jubilee Line - Take the Lift Down to the Interchange Level)

  • There is a lift for public use.
  • The lift is located between the Marylebone Lane ticket hall and the interchange level.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are -1 (Marylebone Lane ticket hall) and -6 (interchange level).
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 109cm (3ft 7in).
  • The dimensions of the lift are 155cm x 235cm (5ft 1in x 7ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Boarding the Jubilee Line - Follow Passage to Interchange Level/Jubilee Line Platforms Lift

  • Having reached the interchange level, continue ahead along the passageway for approximately 60 metres before taking the opening on the right (signed 'Lift to Jubilee Line).
  • From here, take the lift down to the Jubilee line platforms.

Lift (Boarding the Jubilee Line - Take the Lift Down to the Jubilee Line Platforms)

  • There is a lift for public use.
  • The lift is located between the interchange level and the Jubilee line.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are -6 (interchange level) and -7 (Jubilee line).
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 109cm (3ft 7in).
  • The dimensions of the lift are 155cm x 230cm (5ft 1in x 7ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Platform(s) (Boarding the Jubilee Line - Reach the Jubilee Line Northbound Platform (3))

  • Access to Platform View
    • There are 2 access points onto this platform.
  • Platform Information View
    • This is a straight platform.
    • There is a slope to and from a raised section in the centre of the platform.
    • There are tactile markings along the platform edge, throughout its length.
    • The edge of the platform is clearly marked.
    • The maximum gap between the platform and train when boarding/alighting is 22cm.
    • There are tube and rail maps, Jubilee line maps and digital display(s) for train times on this platform.
    • Signage on this platform includes; directional to other lines, directional to lifts and directional to way out.
    • Announcements on this platform are visual.
    • There are 3 help points on this platform.
    • Some of the help points are fitted with hearing loop systems.
    • The height of the buttons at the help point(s) are; 103cm (emergency) and 110cm (information).
    • There is fixed bench seating with armrests on this platform.
    • The height of the seating is 45cm.
    • The width of the majority of seats is 48cm.
    • The colour contrast for the seating is good.
    • Perch seating is not available on this platform.
    • The colour contrast between the wall and platform is good.
    • Lighting levels are good.
  • Comments View
    • The benches have the right-hand seat marked as priority for disabled people or those most in need.
      In the raised boarding area, the platform is almost level with the train, with an 8cm gap between the two.

Platform(s) (Boarding the Jubilee Line - Reach the Jubilee Line Southbound Platform (4))

  • Access to Platform View
    • There are 2 access points onto this platform.
  • Platform Information View
    • This is a straight platform.
    • There is a slope to and from a raised section in the centre of the platform.
    • There are tactile markings along the platform edge, throughout its length.
    • The edge of the platform is clearly marked.
    • The maximum gap between the platform and train when boarding/alighting is 22cm.
    • There are tube and rail maps, Jubilee line maps and digital display(s) for train times on this platform.
    • Signage on this platform includes; directional to other lines, directional to lifts and directional to way out.
    • Announcements on this platform are visual.
    • There are 3 help points on this platform.
    • The help points are fitted with hearing loop systems.
    • The height of the buttons at the help point(s) are; 103cm (emergency) and 110cm (information).
    • There is fixed bench seating with armrests on this platform.
    • The height of the seating is 45cm.
    • The width of the majority of seats is 48cm.
    • The colour contrast for the seating is good.
    • Perch seating is not available on this platform.
    • The colour contrast between the wall and platform is good.
    • Lighting levels are good.
  • Comments View
    • The benches have the right-hand seat marked as priority for disabled people or those most in need.
      In the raised boarding area, the platform is almost level with the train, with an 8cm gap between the two.