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Coral Reef Waterworld

Nine Mile Ride, Bracknell, Berkshire, RG12 7JQ

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Access Guide

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Introduction

  • Coral Reef is a free form leisure pool with pirate ship, water flumes, wild rapids, cannons and other water features.
  • There is also Sauna World, a fitness suite and Coconut Grove CafĂ©.
  • Fast track entrance is available for customers unable to queue.

Opening Times

  • Monday 10:30 - 20:45.
  • Tuesday 10:30 - 20:45.
  • Wednesday 10:30 - 20:45.
  • Thursday 10:30 - 20:45.
  • Friday 10:30 - 20:45.
  • Saturday 09:00 - 17:45.
  • Sunday 09:00 - 17:45.

COVID-19 Information

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Bracknell.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Bracknell.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located in front of the entrance.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 330cm x 400cm (10ft 10in x 13ft 1in).
    • The nearest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 36m (39yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 154cm (5ft 1in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 153cm (5ft).
  • Comments View
    • The entry doors has a security gate immediately after 113cm wide.
    • The Exit doors have a security gate immediately before them 143cm wide.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

Reception

  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are low to moderate.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 18/08/2021.
  • The hearing assistance system was working at the time of testing.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are good.

Level Change (Changing Area)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located after the double doors leading to the changing area.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.

Level Change (Sauna)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the right going up.
  • The width of the ramp/slope is 85cm (2ft 9in).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located behind reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 16m (17yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 85cm (2ft 9in).
  • The dimensions of the lift are 95cm x 125cm (3ft 1in x 4ft 1in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Swimming Pool

  • There is not level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There are steps into the swimming pool.
  • There are 2 steps.
  • There is not a ladder type entrance into the water.
  • Comments View
    • The photo on the right shows one of the 2 hoists available for the swimming pool.
    • There are also some slings available on request.

Level Change (Swimming Pool)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Level Change (Pool Viewing Area)

  • There are steps to access this area / service.
  • The steps are located leading up to the service.
  • There is / are 11 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on the left going up.
  • There is a standard and / or platform lift to access this service.

Lift (Pool Viewing Area)

  • There is a lift for public use.
  • The lift is located next to the swimming pool.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G-M.
  • The platform lift accesses a small level change.
  • The lift is approximately 30m (32yd 2ft) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 95cm (3ft 1in).
  • The dimensions of the lift are 110cm x 130cm (3ft 7in x 4ft 3in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is low to moderate.
  • Comments View
    • The lift has a small, moderate ramp directly in front of the entrance.

Restaurant Bar Internal (Cocunut Cove)

  • The following information is for the restaurant.
  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the counter.
  • Food or drinks cannot be brought to the table.
  • There is not a lowered section at the service counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 12m (13yd 4in) from the lift.
  • The distance between the floor and the lowest table is 68cm (2ft 3in).
  • The distance between the floor and the highest table is 104cm (3ft 5in).
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are not clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is varied.

Accessible Toilet (Reception)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
    • This accessible toilet is located behind reception.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from reception.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 123cm x 230cm (4ft x 7ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 61cm (2ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are moderate to good.

Accessible Toilet (Changing Area)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
    • This accessible toilet is located in the wet side changing area.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 82cm (2ft 8in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 150cm x 185cm (4ft 11in x 6ft 1in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Accessible Changing Room

  • There are accessible changing rooms available.
  • The facility is 25m (27yd 1ft) from the main entrance.
  • The door opens inwards.
  • The width of the door is 83cm (2ft 9in).
  • The door is locked by a twist lock.
  • The dimensions of the accessible changing room are 282cm x 430cm (9ft 3in x 14ft 1in).
  • The accessible changing room has a manual hoist.
  • There is a changing bench.
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the bench is 190cm (6ft 3in).
  • There is not a wheel in shower.

Accessible Shower

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located in the changing area.
  • The facilities available in the accessible shower(s) include; handrails and a flip-down seat.
  • The height of the seat is 52cm (1ft 8in).
  • Other facilities available include; drop down rail, hand.
  • There is level access to the services from the accessible shower facilities.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located behind reception.
    • The female and male toilets are approximately 12m (13yd 4in) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are moderate to good.
  • Comments View
    • There are additional standard toilets in the changing area.
    • Baby change facilities are located within the venue.
    • The baby change facilities are located within the standard toilets in the changing area.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.

Standard Changing Room

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 12m (13yd 4in) from the main entrance.
  • The standard changing room(s) is/are approximately 9m (9yd 2ft) from the reception desk.
  • The standard changing room(s) is/are approximately 16m (17yd 1ft) from the swimming pool.
  • The standard changing room(s) surveyed is/are located to the right of reception.
  • There is level access to the standard changing room(s).
  • Comments View
    • A number of enlarged changing rooms are available with baby change facilities as shown in the photograph.

Standard Shower

  • There are standard level access shower facilities available.
  • The showers are located in the changing area.
  • There is level access to the services from the shower facilities.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.