Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Bracknell.
Opening Times (Bus Station Office)
- Monday 08:00 - 17:00.
- Tuesday 08:00 - 17:00.
- Wednesday 08:00 - 17:00.
- Thursday 08:00 - 17:00.
- Friday 08:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does not have its own car park.
-
Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is High Street Car Park.
- The car park is located on The Ring.
- There is a/are Blue Badge parking bay(s) available within the car park.
-
Drop-off Point
View
- There is not a designated drop off point.
- Comments View
Reception (Bus Station Office)
- The desk/counter is 1m (3ft 3in) from the entrance.
- There is level access to the desk/counter from the entrance.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
Bus Station
- The station is staffed.
- There are generally 1 member(s) of staff on duty.
- The station is not staffed between Monday - Wednesday 17:00 - 08:00, Thursday - Friday 18:00 - 20:00.
- There is an office to obtain help (other than the ticket office).
- The office to obtain help (other than the ticket office) is located adjacent to the toilets.
- There is not a ticket office / travel centre.
- There are 9 stands / bays.
- The stands accessed by ramp / slope are 9.
- Announcements are visual.
- The bus companies operating within this station are Courtney, Reading Buses and Greenline.
- There is a taxi rank at the station.
- The taxi rank is located opposite Stand 2.
- The taxi rank is 46m (50yd 11in) from the bus station office.
- There is not a wheelchair to borrow.
- Shops and services within the station include Gails Gent Hairstylist and Bus Station Cafeteria Ltd.
- All key concourse shops and services have level access.
Outside Access (Bus Station Cafeteria Ltd)
- This information is for the entrance located at the side of the building.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 75cm (2ft 6in).
-
Second set of doors
View
- There is a small raised threshold in the doorway.
Eating and Drinking (Bus Station Cafeteria Ltd)
- The following information is for the café.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- All tables are permanently fixed.
- All chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 1m (3ft 3in) from the Bus Station Cafeteria Ltd entrance.
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
-
Comments
View
- There is a 26cm step exiting the cafeteria if the fire exit is used in an emergency.
Toilet with Adaptations
- Accessible toilet facilities are available.
-
Location and Access
View
- The toilet is for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located adjacent to the bus station office.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from bus station office or cafe.
- The door opens inwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 77cm (2ft 6in).
- The door is heavy.
- The dimensions of the accessible toilet are 312cm x 210cm (10ft 3in x 6ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 230cm (7ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is sensor.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are open waste paper bin and sanitary disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 85cm (2ft 9in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 100cm (3ft 3in).
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located adjacent to the bus station office.
- The female and male toilets are approximately 6m (6yd 1ft) from the bus station office.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the standard toilets.
- The height of the baby change table once extended is 100cm (3ft 3in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- A member of staff trained in BSL skills is not normally on duty.
Level Change
Outside Access (Bus Station)
- This information is for the entrance located At the front of BSreception.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 86cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- The width of the door opening is 86cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a member of staff available for assistance at this entrance.
Outside Access (Side)
- This information is for the entrance located Straight ahead from the main entrance.
- The entrance area/door is not clearly signed.
- There is stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 76cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- The step(s) is/are located At the outside of the door.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 30cm.
- The going of the step(s) is/are not between 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
Reception (bus station)
- The reception point is located front.
- The reception point is approximately 2m (2yd 7in) from the Main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The counter is not staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system at the reception point.
- The type of flooring in the reception area is carpet.
- There is not a waiting area close to the reception point.