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Bracknell Bus Station

Station Road, Bracknell, Berkshire, RG12 1HY

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Bracknell.

COVID-19 Information

Opening Times (Bus Station Office)

  • Monday 08:00 - 17:00.
  • Tuesday 08:00 - 17:00.
  • Wednesday 08:00 - 17:00.
  • Thursday 08:00 - 17:00.
  • Friday 08:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.

Reception (Bus Station Office)

  • The desk/counter is 1m (3ft 3in) from the entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.

Bus Station

  • The station is staffed.
  • There are generally 1 member(s) of staff on duty.
  • The station is not staffed between Monday - Wednesday 17:00 - 08:00, Thursday - Friday 18:00 - 20:00.
  • There is an office to obtain help (other than the ticket office).
  • The office to obtain help (other than the ticket office) is located adjacent to the toilets.
  • There is not a ticket office / travel centre.
  • There are 9 stands / bays.
  • The stands accessed by ramp / slope are 9.
  • Announcements are visual.
  • The bus companies operating within this station are Courtney, Reading Buses and Greenline.
  • There is a taxi rank at the station.
  • The taxi rank is located opposite Stand 2.
  • The taxi rank is 46m (50yd 11in) from the bus station office.
  • There is not a wheelchair to borrow.
  • Shops and services within the station include Gails Gent Hairstylist and Bus Station Cafeteria Ltd.
  • All key concourse shops and services have level access.

Outside Access (Bus Station Cafeteria Ltd)

  • This information is for the entrance located at the side of the building.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 75cm (2ft 6in).

Eating and Drinking (Bus Station Cafeteria Ltd)

  • The following information is for the cafĂ©.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • All tables are permanently fixed.
  • All chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 1m (3ft 3in) from the Bus Station Cafeteria Ltd entrance.
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • There is a 26cm step exiting the cafeteria if the fire exit is used in an emergency.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located adjacent to the bus station office.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from bus station office or cafe.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 77cm (2ft 6in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 312cm x 210cm (10ft 3in x 6ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 230cm (7ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is sensor.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are open waste paper bin and sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 85cm (2ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 100cm (3ft 3in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located adjacent to the bus station office.
    • The female and male toilets are approximately 6m (6yd 1ft) from the bus station office.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the standard toilets.
    • The height of the baby change table once extended is 100cm (3ft 3in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is not normally on duty.

Level Change

Outside Access (Bus Station)

  • This information is for the entrance located At the front of BSreception.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • The width of the door opening is 86cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a member of staff available for assistance at this entrance.

Outside Access (Side)

  • This information is for the entrance located Straight ahead from the main entrance.
  • The entrance area/door is not clearly signed.
  • There is stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 76cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • The step(s) is/are located At the outside of the door.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 30cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).

Reception (bus station)

  • The reception point is located front.
  • The reception point is approximately 2m (2yd 7in) from the Main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The counter is not staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system at the reception point.
  • The type of flooring in the reception area is carpet.
  • There is not a waiting area close to the reception point.