Access Guide
Introduction
- There is step free access between platform 1 and platform 2 via the road bridge along Duke's Ride.
Location
- There is a bus stop within 150m (164yds) of the venue.
Opening Times (Ticket Office)
- Monday 06:45 - 10:30.
- Tuesday 06:45 - 10:30.
- Wednesday 06:45 - 10:30.
- Thursday 06:45 - 10:30.
- Friday 06:45 - 10:30.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located off Duke's Ride.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 300cm x 250cm (9ft 10in x 8ft 2in).
- The nearest Blue Badge bay is 10m (10yd 2ft) from the ticket office.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Access Point (Platform 2)
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Access Point
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- This information is for the access point located off the car park.
- There is an information board/map at this access point.
- There is step-free access at this access point.
- There is no gate at this access point.
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Comments
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- There is another access point near the bottom of the steps to the road bridge/platform 1.
Level Change (Platform 2)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located via the road bridge/Duke's Ride.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 87cm (2ft 10in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located off the road bridge/Duke's Ride.
- There is/are 15+ step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up the step(s).
- The ramp/slope does bypass the step(s).
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Comments
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- The ramp overcoming the steps is on the pavement alongside Duke's Ride.
Level Change (Platform 2 Road Bridge Steps Access Point)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the access point.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located off the pavement along the car park.
- There is/are 1 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does not bypass the step(s).
Access Point (Platform 1)
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Access Point
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- This information is for the access point located off St Francis Close.
- There is an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is no gate at this access point.
- There are bollards at this access point.
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Ramp/Slope
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- The ramp/slope is located between St Francis Close and platform 1.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 23:00 - 06:30.
- There is a ticket office.
- The ticket office is located on platform 2.
- The ticket office is 10m (10yd 2ft) from the car park.
- The train companies operating from within this station are First Great Western.
- The train companies that operate within this station include:.
- Please click here for access information for First Great Western.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 1, 2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1, 2.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
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Comments
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- There is a portable ramp available for access on and off trains.
- There is a Help Point on each platform.
- There is a portable ramp available for access on and off trains.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.