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Horseshoe Lake Watersports Centre

Mill Lane, Sandhurst, Berkshire, GU47 8JW

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Access Guide

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Introduction

  • Services / facilities within the building include a cafe.
  • Services / facilities within the grounds include the reception kiosk, changing rooms, and recreational lake.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Sandhurst.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located straight on past the Horseshoe Lake public car park off Mill Lane.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 232cm x 482cm (7ft 7in x 15ft 10in).
    • The nearest Blue Badge bay is 15m (16yd 1ft) from the Beach Hut reception.
    • The furthest Blue Badge bay is 23m (25yd 6in) from the Beach Hut reception.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • General access off Mill Lane to Horseshoe Lake and the activity centre is height restricted to 2.2m.
    • The height restriction barriers were held open at the time of survey (January 2024).

The Beach Hut

  • Visitors arriving for pre-booked activities should report to the Beach Hut next to Horseshoe Lake.
  • The Beach Hut is visible from the car park.

Reception (The Beach Hut)

  • The desk/counter is 15m (16yd 1ft) from the nearest Blue Badge parking bay.
  • There is not level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • There is not a hearing assistance system.

Level Change (The Beach Hut)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the Beach Hut reception window.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 121cm (3ft 12in).
  • There is not tactile paving at the top and bottom of the steps.

Outside Access (Lake View Café)

  • Entrance View
    • This information is for the entrance located to the left hand side of the main building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) by sliding.
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 94cm.
  • Ramp/Slope View
    • The ramp/slope is located at the threshold of the doorway on request.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is portable.
    • There is not a level landing at the top of the ramp/slope.
    • Please contact café staff for use of the portable ramp.
    • The width of the ramp/slope is 90cm (2ft 11in).
  • Comments View
    • There is a 6cm high step at the threshold of the doorway when the portable ramp is not in use.

Level Change (Lake View Café)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left hand side of the main building.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is not tactile paving at the top and bottom of the steps.
  • Comments View
    • There is a similar slope to the rear of the building for access to the kiosk counter.

Opening Times (Lake View Café)

  • Monday 09:00 - 15:00.
  • Tuesday 09:00 - 15:00.
  • Wednesday 09:00 - 15:00.
  • Thursday 09:00 - 15:00.
  • Friday 09:00 - 15:00.
  • Saturday 09:00 - 16:00.
  • Sunday 09:00 - 16:00.

Eating and Drinking (Lake View Café)

  • The following information is for the café.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 1m (3ft 3in) from the entrance to the café.
  • The distance between the floor and the lowest table is 74cm (2ft 5in).
  • The distance between the floor and the highest table is 101cm (3ft 4in).
  • The standard height for tables is 74cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • There is also external picnic table seating with a table surface height 71cm from the floor.

Counter (Lake View Café Kiosk)

  • The counter is 12m (13yd 4in) from the entrance.
  • There is level access to the counter from the entrance.
  • The height of the counter is 117cm (3ft 10in).
  • There is not a lowered section.
  • There is not a hearing assistance system.

Accessible Toilet (Lake View Café Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 6m (6yd 1ft) from the entrance to the café.
    • The accessible toilet is located at the rear of the venue.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 148cm x 196cm (4ft 10in x 6ft 5in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 130cm (4ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the external door and wall.
    • There is a high colour contrast between the internal door and wall.
    • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 98cm (3ft 3in).

Standard Changing Room

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 59m (64yd 1ft) from the reception desk.
  • The standard changing room(s) surveyed is/are located to the right of the café building.
  • There is not level access to the standard changing room(s).
  • Shower facilities are not available within the changing room(s).

Level Change (Standard Changing Room)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located immediately beyond the entrance.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 122cm (4ft).
  • There is not tactile paving at the top and bottom of the steps.
  • Comments View
    • The approach surface to the standard changing rooms from the car park is gravel.

Accessible Toilet (Outdoor Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 53m (57yd 2ft) from the Beach Hut reception.
    • This accessible toilet is located to the right of the entrance to the café, towards the standard changing rooms.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a hook.
    • The width of the accessible toilet door is 119cm (3ft 11in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 220cm x 168cm (7ft 3in x 5ft 6in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 167cm (5ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • There is not an emergency alarm.
    • Disposal facilities are not available in the cubicle.
    • There is a/are coat hook(s).
    • The height of the coat hook is 134cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are not available for the toilet.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 78cm.
    • The shelf is located where it is reachable.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is not a wash basin.
  • Colour Contrast and Lighting View
    • There is a low colour contrast between the external door and wall.
    • There is a low colour contrast between the internal door and wall.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • There is a low colour contrast between the walls and floor.
  • Comments View
    • The door is fastened on the outside by a hook 165cm from the ground.
    • Lighting levels are dependent on the time of day and the weather.

Standard Toilet(s) (Outdoor)

Level Change (Outdoor Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the threshold of the doorway into the outdoor accessible and standard toilets.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).

Outdoor Wash Basin

  • There is an outdoor wash basin located to the right of the outdoor toilet cubicles.
  • The height of the wash basin is 86cm.
  • There are no wall-mounted grab rails.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The soap dispenser is higher than 100cm from the floor.
  • There is not a towel dispenser.
  • There is not a hand dryer.
  • There is a deep step in front of the wash basin which may present an obstruction.

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.