Access Guide
Contact Details
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Disabled Supporters
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- The telephone number for disabled visitors is 0844 327 1901 or 0344 324 6282.
- The email address for disabled visitors is [email protected].
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Ticket Sales
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- The telephone number for ticket sales is 0844 327 1901 or 0344 324 6282.
- The email address for ticket sales is [email protected].
- To view the web page for ticket sales click here (opens in new tab).
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Hospitality
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- The telephone number for hospitality enquiries is 0844 327 1901 or 0344 324 6282.
- The email address for hospitality enquiries is [email protected].
- To view the web page for hospitality click here (opens in new tab).
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Parking
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- The telephone number for parking enquiries is 0844 327 1901 or 0344 324 6282.
- The email address for parking enquiries is [email protected].
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- Club staff do not receive disability awareness/equality training.
- Stewards do not receive disability awareness/equality training.
- Hospitality staff do not receive disability awareness/equality training.
- Food and drink concession staff do not receive disability awareness/equality training.
- Car parking attendants do not receive disability awareness/equality training.
- Stewards receive deaf awareness training.
- There is not an assistance dog toilet or toileting area at the stadium/near by.
- Water bowls for assistance dogs are available.
- Fixture lists are available in Braille and large print.
There are large print food menus available. - There are some members of staff trained in Makaton.
- The club have launched a hidden disability wristband for supporters with disabilities not visually apparent. These can be applied for via supporter services.
- There are mobility aids available, however there are only a limited supply of wheelchairs.
Getting Here
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By Road
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- The stadium is located in close proximity to the A27, which can be accessed from the west and east. From the north, the A27 is located via the A23, A24 and A26.
Alternatively the club offers three park and ride sites around the city: Mill Road, University of Brighton and Brighton Racecourse. All sites are served by wheelchair accessible buses.
If you have any specific mobility needs tell the stewards when you arrive and they will direct you as necessary. - There are numerous car parks situated around the stadium for both home and away supporters; Car Park A is located off Village Way, Car Park B is located off Woodland Way, Car Park C is located Sport Centre Road and Car Park E is located off Village Way.
All car parking spaces are subject to availability and must be booked in advance.
Alternatively the club offer three park and ride sites around the city: Mill Road, University of Brighton and Brighton Racecourse. All of the sites are served by at least one wheelchair-accessible bus. If you have any specific mobility needs tell the stewards when you arrive and they will direct you as necessary.
- The stadium is located in close proximity to the A27, which can be accessed from the west and east. From the north, the A27 is located via the A23, A24 and A26.
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By Bus
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- There is a bus stop within 150 metres of the stadium.
- A wide range of bus routes serve the Amex. On a matchday, the cost of your bus travel to the stadium is included in your league match ticket at the Amex on the following services: All Brighton and Hove buses (including services Lewes to Ringmer, Uckfield and Royal Tunbridge Wells) and Stagecoach Coastline 25 and N700 services from Worthing.
Seagull Travel is the club’s official travel partner, operating a home and away travel service. The service includes 130 matchday express pick-up locations covering Sussex, Kent and Surrey, together with an extensive 50 pick-up locations for the local matchday bus service. - For more information on Seagull Travel please click here (opens new tab).
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By Train
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- The nearest Railway Station is Falmer Station.
- Falmer Station is a couple of minutes walk from the north concourse of the Amex Stadium. It is approximately nine minutes from Brighton's mainline station, with trains serving Falmer every ten minutes on a matchday.
- For more information on Falmer Station (National Rail Enquiries) please click here (opens new tab).
Car Parking and Drop Off
Outer Concourse
- There is step-free access throughout the outer concourse.
There are some slight slopes in places along the concourse.
The surface of the outer concourse is tarmac. - There are a number of food and drink stands located around the outer concourse.
There is a band stand located on the north-east corner of the outer concourse, this area acts as the Fanzone on matchdays.
There are programmes stands located at regular intervals around the concourse.
There are merchandise stalls located outside the North and South Stands. - There are 15+ steps at the corner of the West and North Stands. These steps are overcome by using a long ramp with a very slight gradient.
- Clear directional signage is provided on the concourse.
- There is a stadium plan/map on the concourse.
- There is a steward/member of staff available for assistance on match days.
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Stand(s)
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- For more information on the East Stand - Lower Tier please click here - (new tab).
- For more information on the East Stand - Upper Tier please click here - (new tab).
- For more information on the North Stand - Lower Tier please click here - (new tab).
- For more information on the North Stand - Upper Tier please click here - (new tab).
- For more information on the West Stand - Lower Tier please click here - (new tab).
- For more information on the West Stand - Upper Tier please click here - (new tab).
- For more information on the South Stand - East Corner please click here - (new tab).
- For more information on the South Stand - West Corner please click here - (new tab).
- For more information on the South Stand - Away Supporters please click here - (new tab).
- Ticket Office(s) View
- Shop(s) View
- Bar(s) / Restaurant(s) View
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Main Reception / Hospitality
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- For more information on East Stand Hospitality please click here - (new tab).
- For more information on West Stand Reception and Hospitality please click here - (new tab).
- For more information on West Stand Hospitality - Level 1 please click here - (new tab).
- For more information on West Stand Hospitality - Level 2 please click here - (new tab).
- For more information on West Stand Hospitality - Level 3 please click here - (new tab).
- For more information on Heineken Lounge and Executive Boxes please click here - (new tab).
- For more information on South Stand East Hospitality - American Express Lounge please click here - (new tab).
- Additional Services View
Outside Access (Multi Faith Quiet Room Entrance)
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Entrance
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- This information is for the entrance located on the outer wall of the East Stand.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 170cm.
Multi Faith Quiet Room
- There is step-free access throughout the room.
- The floor surface is carpet.
- There are chairs with armrests.
- The chairs are not fixed.
- The table is not fixed.
- The table is at a height of 27cm.
- Lighting levels are good.
- There are no toilets within the room.