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Escape Lounge

Bristol Airport, North Side Road, Bristol, BS48 3DY

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Access Guide

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Getting Help and Assistance

  • Bristol Airport Special Assistance please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • There is a changing places facility available in the Terminal Building, near the Arrivals Hall.

Outside Access (Escape Lounge)

  • This information is for the entrance located on the Mezzanine Level, to the left when exiting the Security lift.
  • There is level access into the venue.
  • Level access is via lift.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 120cm (3ft 11in).

Counter (Escape Lounge)

  • The counter is 3m (3yd 10in) from the entrance.
  • There is level access to the counter from the entrance.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 110cm (3ft 7in).
  • The height of the counter is high (110cm+).
  • There is not a lowered section.
  • There is not a hearing assistance system.
  • Lighting levels are moderate to good.

Inside Access (Escape Lounge)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the lounge.
  • The lighting levels are varied.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is carpet, tiles and wood.
  • Comments View
    • Some seating areas within the lounge have tables next to them with plug sockets and USB ports available.

Escape Lounge - Buffet

  • The main buffet is located to the right as you enter.
  • Food and drink is collected by the patron at the buffet tables.
  • On request, a member of staff can bring food and drink to the table.
  • The buffet table is 100cm high.
  • There is not a lowered section.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs with armrests are available.
  • The nearest table is 6m from the main entrance.
  • The distance between the floor and the lowest table is 73cm.
  • The distance between the floor and the highest table is 108cm.
  • Plastic cups are not available.
  • Plastic cutlery is not available.
  • Drinking straws are available.
  • The type of food available is hot and cold snacks.
  • There is also a smaller buffet section located at the rear of the lounge.

Accessible Toilet (Escape Lounge - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 39m (42yd 1ft) from the main entrance.
    • This accessible toilet is located at the rear of the Escape Lounge, to the left when entering.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 152cm x 267cm (4ft 12in x 8ft 9in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 80cm.
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a fair colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is poor.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby changing facilities are available within this accessible toilet.
    • The height of the baby change table once extended is 68cm (2ft 3in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located at the rear of the Escape Lounge, to the left when entering.
    • The female and male toilets are approximately 39m (42yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • An ambulant toilet cubicle with wall mounted grab rails is not available.
    • Lighting levels in the female and male toilets are moderate to good.

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