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Terminal Building

Bristol Airport, North Side Road, Bristol, BS48 3DY

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Access Guide

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Introduction

  • All departures and arrivals are directed from this building.
  • The building is located on North Side Road.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Bristol.
  • The nearest National Rail station is Parsons Street.
  • There is a bus stop within 150m (164yds) of the venue.

Bus Drop Off and Pick Up Points

  • The drop off point is located outside the Departures entrance.
  • There is a dropped kerb with tactile paving.
  • There is a easy slope leading from the dropped kerb to the entrance.
  • There are 3 pick up points located on the road between the Departures and Arrivals entrances.
  • They take passengers to Silver Zone parking, long stay parking and destinations in Bristol via the airport flyer express links.
  • At peak times, buses depart up to every 8 minutes across the route.
  • A bus and train ticket machine is located at the arrivals entrance and a kiosk outside.
  • Buses include a manually dropped ramp located at the middle set of doors.

Outside Access (Departures)

  • This information is for the entrance located at the front of the terminal building.
  • There is level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 207cm (6ft 9in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically.
    • The doors are double width.
    • The door opening is 204cm (6ft 8in) wide.

Outside Access (Arrivals)

  • This information is for the entrance located at the front of the terminal building.
  • There is level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 207cm (6ft 9in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically.
    • The doors are double width.
    • The door opening is 177cm (5ft 10in) wide.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played n certain areas.
  • The lighting levels are varied.
  • Motorised scooters are allowed in public parts of the venue.
  • The type of flooring in walkways and corridors is tiles.
  • Comments View
    • There is an information board located in front of you as you enter both the departures and arrivals entrances.

Reception (Customer Information Point)

  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk has a low (76cm or lower) section.
  • The desk is generally staffed.
  • The lighting levels are medium.
  • There is sufficient space to write or sign documents on the desk.
  • Comments View
    • The customer information point is located 70m from the Departures entrance and 40m from the Arrivals entrance.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep.
    • There is a landing.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are G-1.
    • The escalators steps are not clearly marked.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located next to the Arrivals Hall.
  • All floors are accessible by this lift.
  • The lift is 82m (89yd 2ft) from the Departures entrance.
  • The dimensions of the lift are 150cm x 155cm (4ft 11in x 5ft 1in).
  • The clear door width is 108cm (3ft 7in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lighting levels in the lift are medium.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.

Changing Places

  • Location and access View
    • The facility is located in the Terminal Building at the Arrivals end, close to the Special Assistance Desk.
    • The facility is approximately 20m (21yd 2ft) from the Arrivals entrance/exit.
    • There is level access to the facility.
  • Dimensions and features View
    • You do need a key for the facility.
    • It is not a radar key.
    • The key can be obtained from the Special Assistance Desk.
    • The dimensions of the facility are 410cm x 310cm (13ft 5in x 10ft 2in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is wall mounted.
    • The length of the facility changing bench is 185cm (6ft 1in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is peninsular.
    • The transfer space on the left as you face the toilet is 300cm (9ft 10in).
    • The transfer space on the right as you face the toilet is 79cm (2ft 7in).
    • Wall mounted grab rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The type of wash basin is adjustable.
    • Wall mounted grab rails are not available at the wash basin.
    • Disposal facilities are available.
    • A privacy screen is available.
    • Wide tear off paper roll is available.
    • The facility has a non slip floor.
    • A functioning emergency alarm is available.
  • Comments View
    • This facility is available 24 hours a day and has a 4 figure code lock. The code is available from the Special Assistance Desk or by phoning the number displayed next to the door or by asking any security personnel.
    • The toilet is a Clos-o-Mat toilet and there are clear instructions for those unfamiliar with the equipment. There are also clear instructions for the bed, wash basin and hoist.
    • The cubicle has a first aid cupboard within it which has sharps disposal and gloves available for use.

Accessible Toilet (Departures)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 40m (43yd 2ft) from the Departures entrance.
    • This accessible toilet is located straight ahead as you enter the entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 205cm x 204cm (6ft 9in x 6ft 8in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 136cm (4ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.

Accessible Toilet (Arrivals)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 25m (27yd 1ft) from the Arrivals entrance.
    • This accessible toilet is located straight ahead as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 147cm x 195cm (4ft 10in x 6ft 5in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.

Standard Toilet(s) (Departures)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located straight ahead as you enter.
    • The male toilets are 40m (43yd 2ft) from the Departures entrance.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located next to the male standard toilets.
    • The height of the baby change table once extended is 86cm (2ft 10in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • The baby change facilities contain a standard toilet and seat.

Standard Toilet(s) (Arrivals)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located straight ahead as you enter.
    • The female and male toilets are 25m (27yd 1ft) from the Arrivals entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located next to the Arrivals accessible toilet.
    • The height of the baby change table once extended is 84cm (2ft 9in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.