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Gates 25-34

Bristol Airport, North Side Road, Bristol, BS48 3DY

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Access Guide

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Introduction

  • Related link Departure Lounge and Mezzanine Level.

Route From Security

  • Depending on what security checkpoint you're located at, World Duty Free will be located to the right or straight ahead.
  • Enter World Duty Free from Security.
  • Follow the black tiled pathway and it will lead you all the way through to the Departure Lounge.
  • It's approximately 98m from Security to the Departure Lounge.
  • When you reach the end of World Duty Free and face the Departure Lounge, you will need to take the Departure Lounge lift to the Mezzanine level.
  • The lift is located to the left of the Departure Lounge opposite Starbucks.
  • Exit the lift on the Mezzanine level and turn left.
  • Follow the tiled flooring.
  • Go past The Wine & Deli Bar, turn right and Gates 25-34 will be on the left hand side.
  • There is level access.

Outside Access (Main Entrance)

  • This information is for the entrance located towards the rear of the Mezzanine level.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open away from you (push).
    • The doors are double width.
    • The door(s) is / are heavy.
    • The door opening is 145cm (4ft 9in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in between the first and second set of doors.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • Comments View
    • There are 3 moderate slopes going up, with handrails on both sides, in between the first and second set of doors.

Gates 25-31 Boarding Areas

  • There is fixed seating available in all of these boarding areas.
  • There is priority seating at the front of the boarding areas, closest to the exit.

Gates 32-34 Coach Lounge

  • There is fixed seating available.
  • There is not level access into these gates.
  • These gates are used by passengers having a coach transfer them to the aircraft.
  • At the time of the survey, Gate 32 was not in use due to building work taking place.
  • There are standard toilets and accessible toilets available within the Coach Lounge.

Level Change (Gates 32-34 Coach Lounge)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located immediately after you enter.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Other Floors (Gate 25)

  • Steps View
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Other Floors (Gates 26-31)

  • Steps View
    • The floors which are accessible by stairs are 1-M.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Other Floors (Gates 30-31)

  • Steps View
    • The floors which are accessible by stairs are 1-M.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are 1-M.
    • The escalators steps are clearly marked.
    • The head and foot of the escalators are clearly marked.
    • The lighting levels are medium.
  • Comments View
    • There is a lift to the left when facing which overcomes the stairs and escalators.

Lift (Gate 25)

  • There is a lift for public use.
  • The lift is located directly to the right as you enter.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are 1-M.
  • The lift is 8m (8yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 97cm x 149cm (3ft 2in x 4ft 11in).
  • The clear door width is 89cm (2ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lighting level in the lift is medium.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • Comments View
    • There is an easy slope just before entering the platform lift on the mezzanine level.
    • There is a similar platform lift located at the opposite end, (turning left when entering) to access Gates 32-34.

Lift (Gates 26-31)

  • There is a lift for public use.
  • The lift is located to the left when entering.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-M.
  • The lift is 36m (39yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 106cm x 140cm (3ft 6in x 4ft 7in).
  • The clear door width is 90cm (2ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is medium.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • Comments View
    • When using the Gates 26-31 lift to go down, there is an identical lift opposite 10m away.
    • In order to reach Gates 30-31 you would be required to go back up a level.
    • The photo on the right shows the Gates 30-31 lift.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 11m (12yd 1in) from the main entrance.
    • This accessible toilet is located to the right as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 168cm x 223cm (5ft 6in x 7ft 4in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 103cm (3ft 5in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is poor.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located next to the Gates 24-29 entrance.
    • The female and male toilets are approximately 21m (22yd 2ft) from the Gates 26-31 lift.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are moderate to good.
  • Comments View
    • There is an ambulant disabled cubicle within the standard toilets.
    • There are standard toilets in boarding areas 30 and 31.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.