Access Guide
Introduction
- All departures and arrivals are directed from this building.
- The building is located on North Side Road.
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Bristol.
- The nearest National Rail station is Parsons Street.
- There is a bus stop within 150m (164yds) of the venue.
Bus Drop Off and Pick Up Points
- The drop off point is located outside the Departures entrance.
- There is a dropped kerb with tactile paving.
- There is a easy slope leading from the dropped kerb to the entrance.
- There are 3 pick up points located on the road between the Departures and Arrivals entrances.
- They take passengers to Silver Zone parking, long stay parking and destinations in Bristol via the airport flyer express links.
- At peak times, buses depart up to every 8 minutes across the route.
- A bus and train ticket machine is located at the arrivals entrance and a kiosk outside.
- Buses include a manually dropped ramp located at the middle set of doors.
Outside Access (Departures)
- This information is for the entrance located at the front of the terminal building.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 207cm (6ft 9in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 204cm (6ft 8in).
Outside Access (Arrivals)
- This information is for the entrance located at the front of the terminal building.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 207cm (6ft 9in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 177cm (5ft 10in).
Reception (Customer Information Point)
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The desk/counter is staffed.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
- There is sufficient space to write or sign documents on the desk/counter.
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Comments
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- The customer information point is located 70m from the Departures entrance and 40m from the Arrivals entrance.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played in certain areas.
- The lighting levels are varied.
- Motorised scooters are allowed in public parts of the venue.
- The type of flooring in walkways and corridors is tiles.
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Comments
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- There is an information board located in front of you as you enter both the departures and arrivals entrances.
Other Floors
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Steps
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- The floors which are accessible by stairs are ground and level 1.
- There are 15+ steps between floors.
- The lighting levels are moderate to good.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
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Escalators
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- Escalator(s) can be used to access other floors.
- The floors which are accessible by escalator are ground and level 1.
- The escalators steps are not clearly marked.
- The foot and head of the escalators are not clearly marked.
- The lighting levels are moderate to good.
Lift
- There is a lift for public use.
- The lift is located next to the Arrivals Hall.
- All floors are accessible by this lift.
- The lift is 82m (89yd 2ft) from the Departures entrance.
- The dimensions of the lift are 150cm x 155cm (4ft 11in x 5ft 1in).
- The clear door width is 108cm (3ft 7in).
- There are separate entry and exit doors in the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lighting levels in the lift are medium.
- The lift does not have Braille markings.
- The lift does have tactile markings.
Changing Places
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Location and access
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- The facility is located in the Terminal Building at the Arrivals end, close to the Special Assistance Desk.
- The facility is approximately 20m (21yd 2ft) from the Arrivals entrance/exit.
- There is level access to the facility.
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Dimensions and features
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- You do need a key for the facility.
- It is not a radar key.
- The key can be obtained from the Special Assistance Desk.
- The dimensions of the facility are 410cm x 310cm (13ft 5in x 10ft 2in).
- The facility changing bench height is adjustable.
- The facility changing bench is wall mounted.
- The length of the facility changing bench is 185cm (6ft 1in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in cubicle.
- The sling is attached to the hoist by hook and loop.
- The facility toilet is peninsular.
- The transfer space on the left as you face the toilet is 300cm (9ft 10in).
- The transfer space on the right as you face the toilet is 79cm (2ft 7in).
- Wall mounted grab rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- Drop down rails are provided.
- As you face the toilet the drop down rail(s) is/are on both sides.
- The type of wash basin is adjustable.
- Wall mounted grab rails are not available at the wash basin.
- Disposal facilities are available.
- A privacy screen is available.
- Wide tear off paper roll is available.
- The facility has a non slip floor.
- A functioning emergency alarm is available.
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Comments
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- This facility is available 24 hours a day and has a 4 figure code lock. The code is available from the Special Assistance Desk or by phoning the number displayed next to the door or by asking any security personnel.
- The toilet is a Clos-o-Mat toilet and there are clear instructions for those unfamiliar with the equipment. There are also clear instructions for the bed, wash basin and hoist.
- The cubicle has a first aid cupboard within it which has sharps disposal and gloves available for use.
Accessible Toilet (Departures - Right Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and tactile signage on or near the toilet door.
- This accessible toilet is approximately 40m (43yd 2ft) from the Departures entrance.
- This accessible toilet is located straight ahead as you enter the entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 205cm x 204cm (6ft 9in x 6ft 8in).
- There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 136cm (4ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is fair.
- The lighting levels are moderate to good.
Accessible Toilet (Arrivals - Right Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is Braille, pictorial and tactile signage on or near the toilet door.
- This accessible toilet is approximately 25m (27yd 1ft) from the Arrivals entrance.
- This accessible toilet is located ahead as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 147cm x 195cm (4ft 10in x 6ft 5in).
- There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is fair.
- The lighting levels are moderate to good.
Standard Toilet(s) (Departures)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located straight ahead as you enter.
- The male toilet(s) is/are approximately 40m (43yd 2ft) from the Departures entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located next to the male standard toilets.
- The height of the baby change table once extended is 86cm (2ft 10in).
- Inside the venue, there is level access to the baby change facility.
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Comments
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- The baby change facilities contain a standard toilet and seat.
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Comments
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- The baby change facilities contain a standard toilet and seat.
Standard Toilet(s) (Arrivals)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located straight ahead as you enter.
- The female and male toilets are 25m (27yd 1ft) from the Arrivals entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located next to the Arrivals accessible toilet.
- The height of the baby change table once extended is 84cm (2ft 9in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not generally on duty.